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Crowne Plaza White Plains Downtown

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573 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza White Plains Downtown
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Showing 550: English reviews
Indianapolis, Indiana
Reviewed 8 April 2016

the service is excellent. The room is clean and comfortable. I enjoyed the location and convenience of this hotel. The people on the front desk are very friendly. The continental breakfast serves good food.

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Helpful?
Thank xiaomingx707
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear xiaomingx707, Thank you for visiting and for submitting a review. Glad to hear that you enjoyed our location and staff. We hope that you can visit again soon. Kind regards, Tonya Inman Director of Sales & Marketing

Iowa
Reviewed 6 April 2016

Great location for business in White Plains - convenient restaurants and the hotel also has a bar. Rooms are generic but reasonably spacious and well appointed - bed linens were unusually nice with a choice of pillow thicknesses. Staff was friendly and helpful.

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Helpful?
Thank TourBusHell
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear TourBusHell, Thank you for such a nice review. We take great pride in the comfort of our beds, as well as a our friendly staff, so it is especially nice to have a guest notice. Please visit again in the future. Kind regards, Tonya Inman Director of Sales & Marketing

New York City, New York
Reviewed 5 April 2016

I loved this hotel, staff was amazing loved the room & the food was great I will definitely be retuning soon. I had the best time there, they are located next to a lot of restaurants and some of the best shopping malls NYC have to offer.

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Helpful?
Thank 150sabas
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear 150sabas, What a great review! Thank you so much for taking the time to let everyone know how great your stay has been. We look forward to your next visit. Sincerely, Tonya Inman Director of Sales & Marketing

Orangeburg, United States
Reviewed 4 April 2016

I recently stayed at the Crown Plaza in White Plains, NY for a convention and I must say I enjoyed my stay. The rooms were spacious and clean, the staff members were very helpful. I would definitely recommend this hotel and would stay there for future visits.

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Helpful?
Thank Andrea G
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Andrea G, Thank you for staying with us, and for taking the time to write a review. It is so nice to hear that you enjoyed your stay. We hope that you and your convention are back soon. Kind regards, Tonya Inman Director of Sales & Marketing

Montreal, Quebec
Reviewed 29 March 2016

Very good food, super clean rooms, very good service, well surrounded (shopping center, CVS, highways, restaurants). I always book there when I have to go in that area. Rooms need upgrade but still the beds are very comfy.

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Helpful?
Thank s081
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear s081, Thank you for your review. It is great to hear that you found our rooms, service and location to meet your needs. We look forward to having you stay with us again soon. Kind regards, Tonya Inman Director of Sales & Marketing

New York Mills, New York
Reviewed 29 March 2016

We are amid our second extended stay at The Lucerne. It is again a conscious pleasure in each step: from ease of booking, to the warm, efficient, considerate unloading and check-in, to the quiet, elegant comfort of the rooms and beds; to the wine tasting at even-tide. There is virtually no waiting for the elevators, the hallways are quiet, no...

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Thank nglyon
West Palm Beach, FL
Reviewed 24 March 2016

I recently traveled to White Plains with my son's high school lacrosse team. The hotel was perfectly located near the upscale mall, restaurants, etc. The property was in very good condition, clean and well staffed. Although I highly doubt I will ever be in White Plains again, if I were to travel there I would most definitely stay at the...

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Helpful?
Thank LarsLax
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear LarsLax, We enjoyed having your son's lacrosse team stay with us. Thank you for such nice comments. While we know you might not have a need to visit White Plains again, we hope you do and look forward to having you stay with us again. Sincerely, Tonya Inman Director of Sales & Marketing

Bridgeton, New Jersey
Reviewed 22 March 2016

My husband and I stayed on a Friday night. The staff was very friendly and accommodating. The room was clean, and the water pressure in the shower was awesome. We only stayed one night, but it was pleasant and I would recommend it to my friends.

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Helpful?
Thank Lynn Y
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Lynn Y, Thank you for your review. We are happy that you enjoyed your stay and do hope to see you next time you visit White Plains. Kind regards, Tonya Inman Director of Sales & Marketing

Tuckahoe, New Jersey
Reviewed 14 March 2016

Had to be in town for a funeral & found the Crowne Plaza using my around me app on the trusty iPhone. Just needed a place to sleep & shower. This is probably one of the nicest hotel rooms I have ever stayed in. ( the fact that parking was an extra $13 & taxes + fees brought an advertised...

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Helpful?
Thank joemaymail
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear joemaymail, We are sorry to hear of your loss. It was a pleasure being your home away from home during a sad time. Thank you for taking the time to write a review. We hope to see you again in the future under more festive circumstances. Sincerely, Tonya Inman Director of Sales & Marketing

Cleveland, Ohio
Reviewed 14 March 2016

I will recommend this hotel to anyone is staying in New York (White Plains) This is the second time we have stayed with my family at the Crown Plaza we always have an excellent room. The hotel staff is excellent . The manager at the desk on Friday March 10th was so very helpful . The service at the Whisk...

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Helpful?
Thank Mary C
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Mary C, Thank you for taking the time to write a review. We appreciate your nice comments, and we will definitely follow up on the "slower" service you received in Whisk. Hopefully we will have you stay with us again in the future. Kind regards, Tonya Inman Director of Sales & Marketing

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: €129 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, New York
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a view”
 of 5 bubbles Monica1005, 7 Dec 2016 | Read review
“Spring for the Concierge level..”
 of 5 bubbles 108patm, 27 Nov 2016 | Read review
“Higher numbers are located away from the main street corner.”
 of 5 bubbles RoboCarl, 18 Nov 2016 | Read review
“It's worth to stay on the upper floor.”
 of 5 bubbles gulgunob, 16 Nov 2016 | Read review
“Try to get a room that does not over look the mall; wake up a few minutes earlier to avail the fantastic breakfast”
 of 5 bubbles MekhlaB003, 13 Nov 2016 | Read review
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