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Crowne Plaza White Plains Downtown

66 Hale Ave, White Plains, NY 10601-4504
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1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • The Westchester
    0.2 km
  • 3 star hotel
  • Pool
Reviewed 31 May 2016
Conference
My stay was pleasant for a business trip. My room was a good... more
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609 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza White Plains Downtown
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Showing 586: English reviews
Albany, New York
Reviewed 31 May 2016

My stay was pleasant for a business trip. My room was a good size, but I was given a handicap accessible room which made the bathroom/shower difficult to use. My room was also very warm even when I did adjust the temperature to a comfortable level, it never maintained that temperature. In fact I noticed that the thermostat never went...

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Helpful?
1Thank caseyk9
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Caseyk9, Thank you for writing a review of your stay with us. I apologize that you were not completely happy with your room accommodation or the temperature in your room. Our maintenance team has placed additional efforts into ensuring that every room is comfortable for our guests. We do hope that you will visit again in the future. Kind...

Potomac, Maryland
Reviewed 30 May 2016

I arrived into Crowne Plaza White Plains Downtown to stay for several nights for the wedding of my friends! My room was very well-appointed and clean, and the bed was super comfortable! I also very much liked the amenities provided and even enjoyed a hot bath during my stay. The buffet breakfast selection was very good, though I don't feel...

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1Thank megg340
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Megg340, Thank you for taking the time to write a review of your recent stay. It is so great to hear that you enjoyed your stay. I'm sorry that you were not informed of our fabulous a la carte menu for breakfast in addition to our buffet. This has been passed on to our Food & Beverage team to...

Noth Reading
Reviewed 28 May 2016

Great location near the White House Great bar and restaurant. Excellent food and service in the restaurant Very good breakfast buffet. Clean rooms and bathroom Small Club if you are member Parking and valet available

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Thank Frank L
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Frank L, Thank you for writing a review, and we appreciate the kind words. Sincerely, Tonya Inman

Brockport, New York
Reviewed 27 May 2016

Amy Moore was great to work with! Staff did not take food allergies into account unless asked even though it was on the reservation materials. There was not enough fruit on the buffets and there was no variety in the menus.

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Thank dbirkins
IHGService, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear dbirkins, Thank you for submitting your review of our hotel. I appreciate your positive feedback about our staff. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an excellent performance with regard to the variety of food items during your stay. Allow me to apologize for...

Virginia Beach, Virginia, United States
Reviewed 26 May 2016

I was very surprised to find that my room had a window AC unit, and was even more surprised when it didn't work. To the hotels credit they sent someone and it was fixed quickly. I was not expecting to have to listen to the AC unit in this upscale area. The room itself was average and the lobby nicely...

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1Thank Larry Z
IHGService, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Larry Z, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced due to our air conditioning system. On the other hand, I am glad that our staff was able to resolve your concerns in a timely manner. Let us assure you that we want nothing...

Los Angeles
Reviewed 26 May 2016

Was in the area for my nephews graduation from Sarah Lawrence College. We had previously stayed here when he started college. The hotel is a short drive from the school. It is clean and comfortable. The common areas are welcoming.

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Thank tchrlala
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear tchrlala, Thank you for writing a review regarding your recent stay. We are happy to see that you are repeat guest and keep coming back. We look forward to your next visit. Sincerely, Tonya Inman

Bengaluru (Bangalore), India
Reviewed 26 May 2016

Hotel Team members were very receptive. Rooms were kept very clean and the beds were very comfortable. Improve: Keep Water in the room:; Have Transport facility to the nearest railway station; Pamper the customers little more for the value they pay.

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Thank karthikeyank473
Oxford, Mississippi
Reviewed 25 May 2016

Renovation is over and it's quiet. We had a workshop here, again. We have used this hotel primarily due to its location - highway crossroads and across the street from an upscale mall, with many eateries. Around the corner is P.F. Chang for decent Asian food. Banquets staff and set ups are nothing to bragg about, but the room is...

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Thank Walt A
Franklin, Michigan
Reviewed 23 May 2016

We had a great stay at the Crowne Plaza White Plains. The staff were all very friendly and helpful, and the hotel was very clean and well designed. The location is outstanding, and we look forward to staying here again!

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Thank greencards
Naperville, Illinois
Reviewed 21 May 2016 via mobile

Had to spend a night in White Plains for personal business and was able to use my annual free night from my Chase IHG Rewards Card. Arrived around noon and was able to get into my room, which they upgraded to the Executive Floor (11 & 12 I guess). It was conveniently located for my purposes and next to mall...

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Thank Kevin S

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: €117 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Travelocity so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, New York
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was quiet and clean”
 of 5 bubbles stan35g, 14 Jan 2017 | Read review
“The rooms are comfortable, and beds are very comfortable too!”
 of 5 bubbles Silverbolt61, 4 Jan 2017 | Read review
“I liked the quiet upper levels such as levels 7 and 8 which I occupied. They were easily accessible through use of elevators.”
 of 5 bubbles dlaminibettys, 19 Dec 2016 | Read review
“Corner rooms are bigger.”
 of 5 bubbles robertmW1013DG, 17 Dec 2016 | Read review
“I'd go high, always go high.”
 of 5 bubbles T6452KCmichaels, 12 Dec 2016 | Read review
5 of 5