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Crowne Plaza White Plains Downtown

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Traveller (78)
Room & Suite (190)
Dining (30)
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Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(112 reviews)
“carol ann”(9 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (882)
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Traveller rating
453
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453
238
103
30
18
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All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationhome away from homemark
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1 - 5 of 842 reviews
Reviewed 2 days ago

This was our third stay here for a family event. The room was large with a very nice bathroom. Easy to check in and out. Food was good enough, including the family brunch on Sunday after the wedding. A good place to stay if you...More

Thank BruleLaker
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded yesterday

Dear Brulelaker, Thank you for your kind comments about the hotel and your stay with us. I'm happy we provided you with great service during your family event. We hope to see you again in the near future if your ever in the White Plains...More

Hotel's Favourite
Reviewed 6 August 2017

Stayed here one night on business. There was construction going on around the hotel, but the rooms were updated and the lobby area was very nice. No problems with noise even though the hotel seemed fairly busy. I liked how they had two fitness areas...More

4  Thank Koyangi
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 8 August 2017

Dear Koyangi, Thank you for such a great review! We look forward to your next visit! Best regards, Tonya Inman

Reviewed 1 week ago

I travel quite often and after hosting/staying at the Crowne Plaza White Plains I felt it would be wrong not to share how amazing the staff was. Ronaldo at the front desk, and Carol Ann in banquets were absolutely amazing, going above and beyond time...More

Thank Ryan J
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 1 week ago

Dear Ryan J, Thank you so much for the wonderful comments you have shared regarding the Crown Plaza Hotel, I'm pleased we made you feel at home during your stay. It is so nice to hear that you have had great experiences with Ronaldo &...More

Reviewed 1 week ago via mobile

Centrally located hotel within walking distance to malls and restaurants. Friendly service throughout. Valet service readily available. Relaxing, unsupervised indoor pool and fitness centre. Nice looking restaurant and bar? Large, comfortable room on 5th floor overlooking city centre.

2  Thank rejeanandbob
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 1 week ago

Dear Rejeanandbob, Thank you for taking time to share your comments regarding the Crowne Plaza Hotel. Its a delight to hear you enjoyed your stay and our amenities we proved to our guest. We do look forward to seeing you again in the near future.

Reviewed 1 week ago via mobile

I’m very big on customer service and decor. The place like looked fantastic and well kept, but what really drew me in were the hospitality and mannerisms of the employees. The employees who go by Joy,John , Ronaldo, and Isabella showed excellent personal kills and...More

1  Thank Dapo O
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 1 week ago

Dear Dapo O, It was truly our pleasure to have you stay with us and show you the true meaning of True Hospitality. I'm equally pleased to hear wonderful comments regarding our staff members and their personal skills shown to you during your stay here...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$155 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (190)
Dining (30)
Pool & Beach (16)
Amenities (54)
Business Centre & Event Rooms (13)
Questions & Answers
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MV05
24 April 2018|
Answer
Response from O5241PIjamesb | Reviewed this property |
Did not use the shuttle (Sorry) had a rental car
0
Votes
jozane1
2 November 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
VitoMess
9 October 2017|
AnswerShow all 5 answers
Response from Arshsahni | Reviewed this property |
Not sure, I believe there is one. I would contact the hotel
0
Votes
Room Tips
"I have not stayed in a room with any issues. They are very nice."
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"Excellent shopping nearby"
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"great location for the price"
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"A shoppers paradise."
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