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07/05/2017 08/05/2017
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    The Ritz-Carlton New York, Westchester

    3 Renaissance Square, White Plains, NY 10601-3001
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (49)
    Room & Suite (29)
    Dining (5)
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    Overview

    • Excellent67%
    • Very good21%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “blt” (32 reviews)
    “lobby lounge” (19 reviews)
    “two sinks” (6 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton New York, Westchester
    Special Offer: Up to $100 Hotel Credit
    Hotel packages
    Cambria hotel & suites White Plains - Downtown
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (518)
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    141 - 145 of 518 reviews

    Reviewed 5 January 2016

    I stayed at this hotel for ten days with my family over Christmas. Overall, the rooms were clean, room service was good but I felt that the buffet breakfast was better than expected. The indoor pool on the top floor had a nice view with...More

    1  Thank John L
    Reviewed 5 January 2016

    Have stayed here multiple times and was just there again this past December. Can't say enough about ALL the staff who are so very professional, courteous and kind. The rooms are beautiful, clean and spacious. Close to some shopping such as Macy's, Target, Wal-Mart, Burlington...More

    Thank MissMo1
    Reviewed 2 January 2016 via mobile

    My wife and I visited this property for a couples relaxation getaway before a weekend in Manhattan. Our entire stay was unrivaled by any previous hotel experience. Ritz-Carlton customer service is a benchmark for any business to try to replicate. Everyone we came into contact...More

    1  Thank DevinHall86
    Reviewed 30 December 2015

    Do not get fooled by the photos on their web-site. Their Resturant "42" on the hotels roof is closed and the only place to eat is in the drafty lobby area, with everyone coming and going and only ONE waiter for an entire hotel full...More

    3  Thank Lou I
    Response from RC_Westchester1, General Manager at The Ritz-Carlton New York, Westchester

    Thank you for reaching out to us regarding your most recent stay at the hotel. Please accept my for the inconvenience you’ve experienced. Your comments are very important and will allow me to personally address both issues so we can better serve you in the...More

    Reviewed 27 December 2015

    We have stayed here a few times - gorgeous, sleek rooms, great bar and the staff go above and beyond to meet your needs. The rooms are spacious and bathrooms are huge. Would definitely stay here again.

    Thank 721beachlover
    Cambria hotel & suites White Plains - Downtown
    266 reviews
    #1 of 8 hotels in White Plains
     
    Crowne Plaza White Plains Downtown
    689 reviews
    #3 of 8 hotels in White Plains
     
    Tarrytown House Estate on the Hudson
    1,389 reviews
    #2 of 7 hotels in Tarrytown
     
    Castle Hotel & Spa
    160 reviews
    #5 of 7 hotels in Tarrytown
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$316 - US$531 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in White Plains
    • #2 Family Hotel in White Plains
    • #2 Business Hotel in White Plains
    Photos
    Traveller (49)
    Room & Suite (29)
    Dining (5)
    Pool & Beach (3)
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    Questions & AnswersAsk a question
    ZazoosMama
    Does anyone know where Cecile, the fabulous hairdresser from the spa has relocated? The spa was bought out by another company and she didn't stay with new people. She always gave a great haircut and did beautiful colour. I came here just for her and took massage, facial etc to have a nice spa day experience. Thanks!
    10 April 2017|
    Answer Show all 2 answers
    Response from Katie P | Property representative |
    Good day, Thank you for your inquiry. Cecile is in the process of relocating and we too, miss her dearly. Our Spa is still operated by The Ritz-Carlton New York, Westchester however Salon Operations are now operated by... More
    0
    Votes
    lv2travel627
    Why was a $4 tip for an easy valet drive from parking to the front soo terrible and you are the 4th review in a month to talk about the valet staff!! What is wrong with this Ritz?? Have stayed at many Ritz Carltons (more in the South) and so discouraged by what I have read.
    4 April 2017|
    Answer
    Response from Katie P | Property representative |
    Please accept my sincerest apologies for the disappointment you experienced while reading The Ritz-Carlton New York, Westchester’s TripAdvisor reviews. Unfortunately, our reviews did not meet your expectations. As a... More
    0
    Votes
    nhpage123
    What restaurants and shopping are within walking distance?
    5 August 2016|
    Answer Show all 3 answers
    Response from AtlantaRichard | Reviewed this property |
    Nothing to add to the previous answers except to say the area is a little hilly. Public transit has bus routes in the area for those who prefer not to walk.
    0
    Votes
    Room Tips
    "We were in 718, not far from the elevator"
    Read review
    "1 bedroom suites are the best"
    Read review
    "ask to be upgraded to an executive suite, very spacious"
    Read review
    "Find another hotel - Castle, Doubletree or Tarrytown House in Tarrytown."
    Read review