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We were excited to stay here! Easily found. Apartment looked great but upon closer inspection not so clean! Crumbs in drawers and counters. Bathroom grouting very brown! Beds extremely firm which we personally found uncomfortable. Bottom sheet not quite large enough tuck under mattress so...More
We stayed in a lovely apartment but it was the small things that let it down. The fridge was empty - no milk, no cold water, no ice cubes. This is an upmarket apartment but the beds had doonas with covers - triple sheeting would...More
Apartment is well positioned and of good quality. Staff seemed disinterested in additional bookings or client feedback.Thorough cleaning required of both interior and exterior. Smoke detector fault was not repaired during stay.. BBQ had 2 gas bottles both empty on arrival. No WiFi in apartment....More
We stayed in these apartments for 3 nights over the xmas break! Pros are they're spacious, well sized and cozy! We'd a few issues however such as BBQ gas ran out after 30 mins of usage, half the tv channels didn't work , no foxtel...More
Response from Verona_Owner_Rep, Owner at Seine Bay ApartmentsResponded 15 January 2017
Whenever our guests report issues, our friendly and responsive hotel staff go out of their way to assist. Extra gas bottles are kept on site and a full one would have been delivered immediately, had it been reported that the BBQ had ‘run out’. Likewise,...More
Spent a week in Apartment 8 and I must say that it was more impressive than the pictures portrayed it to be. After a day out exploring, the family actually looked forward to heading back and just chilling out in this well appointed apartment. Absolutely...More