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Hotel "Santa Isabel" Europa-Park

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Europa-Park-Str. 4, 77977 Rust, Baden-Wurttemberg Germany
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Traveller (688)
Room & Suite (154)
Dining (77)
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About

#2 of 23 hotels in Rust
Location
Cleanliness
Service
Value
Travellers' Choice
Visit the themed hotel "Santa Isabel" in the style of a Portuguese monastery with all the comforts and conveniences of a modern superior hotel. The guests of Europa-Park can live like monks or nuns - whilst living it up in luxury! Three conference rooms, free WLAN, lobby, swimming pool (indoor/outdoor), air-conditioned hotel rooms and a wellness and SPA area will be waiting for you. The Europa-Park entrance tickets can be obtained at the hotel reception. In the summer season guests have the possibility to enjoy certain attractions of Europa-Park half an hour (in the winter season one hour) before the park officially opens. Europa-Park "summer season": March 24th 2018 until november 04th 2018. Europa-Park "winter season 2018/19": November 24th 2018 until januar 06th 2019.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
German
479Reviews1Q+A12Room tips
Traveller rating
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Popular mentions
Jane wrote a review Aug 2020
1 contribution
The hotel was pleasant and looks nice (although a strange theme). We had a great 2 nights sleep, until the Saturday evening when the hotel had a wedding on. We were on 1st floor and the music was so loud, we could hear every song clearly in our room. When I complained at reception at 11.15pm, I was told that it should stop at 12pm, which was only 45 minutes longer for us to wait!! The music went on and we didn't get to sleep until 1am (including our 2 young children)! Sadly, this messed up getting up early to make the most of the early hour in the theme park! The hotel did give us a discount for that night on request, but I would have preferred the sleep. There was also an event on the Sunday night, which we could hear in our room. (We managed to sleep through this as it wasn't loud music). I would only recommend staying in this hotel if you could request a room higher up from the 1st floor and away from events. The room was really nice. Great for 4 people (kids basically get a bunk bed enclosed with wardrobe doors) which they thought was amazing. If you didn't have cleaning the next day, then you could save some money, which was pretty cool. Europa park is lots of fun...
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Date of stay: August 2020
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Room Tip: Ask for a room above the first floor if you want a quiet stay, so that you can't hear the...
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PeterHongKong wrote a review Jun 2020
Hong Kong27 contributions10 helpful votes
The hotel in itself is nice and original, with its Spanish convent style. The kid enjoyed his 'private' bedroom (the closet with the kids' beds). The pool is great, but cleaning may be improved, at the end of the day the changing rooms and showers were filthy. I am not accustommed to theme-park hotels, so for a 4-star hotel it was a bit surprising to park on a giant supermarket-style parking lot, and push our luggage on 500m to reach the hotel itself... Very pricey, but considering you have complimentary access to the park for the final hour on your arrival night, and the next day early priviledged access to the park, and that you park for free, it can be interesting, especially for larger families (rooms are basically for 2 adults 2 kids). The very bad point, unfortunately, goes to the restaurant... Low-grade food, very poor service (if any...), all this for... a buffet finally. I would advise to take your car and have diner somewhere else in town, no need to stay at the hotel for that.
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Date of stay: August 2019
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Room Tip: Nice views on the parking lot, you can keep an eye on your car
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Barsuchok wrote a review Nov 2019
London, United Kingdom147 contributions38 helpful votes
+1
Interesting concept and interiors. Let down by food and service at times. We've chosen its restaurant for the dinner because its buffet price was more expensive than others in the same hotel network, thought it might be an indication of quality. We were wrong - undercooked dry pasta, no decent hot meats or fish. Service is slow and not welcoming. The hotel pool was not adequately heated for the weather outside. Room lacked wet gear drying facilities. For one time stay it's good but would not return.
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Date of stay: October 2019Trip type: Travelled with family
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Alex L wrote a review May 2019
Lisbon, Portugal296 contributions103 helpful votes
Love this hotel, has the best breakfast of all the hotels of the Europa-Park resort, and also the best buffet dinner. The prices are slightly higher than the other hotels, and I believe for this special reason. Also the SPA is located on the same hotel, so very convenient for your relaxing massage! The pool has a temperature a bit too low for my taste, but other hotel resort pools have the temperature slightly higher and you can test those. This is probably the quietest of the hotels, and the breakfast is extremely orderly (unlike the other hotels int he resort which has the family chaos). You will certainly have a relaxed time on this hotel. The kids beds are a bit weird, they basically get into a wardrobe, fun, but not very practical. Miss a coffee machine in the room, and the TV does not support Netflix or HDMI plugin.
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Date of stay: April 2019
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Trip type: Travelled with family
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Marcel d wrote a review May 2018
Steenbergen, The Netherlands84 contributions21 helpful votes
Really excellent hotel. Especially for a resort hotel! Very good breakfast in a much more relaxed atmosphere then the other resort hotels. Very nice themed rooms. Even the room for disabled people is that nicely decorated that one even forgets his or hers disabilities. Very well done!
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Date of stay: May 2018Trip type: Travelled with family
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PRICE RANGE
US$247 - US$308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel santa isabel europa-park rust
LOCATION
GermanyBaden-WürttembergRust
NUMBER OF ROOMS
66
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Frequently Asked Questions about Hotel "Santa Isabel" Europa-Park
Which popular attractions are close to Hotel "Santa Isabel" Europa-Park?
Nearby attractions include Europa-Park (0.7 km), Bar Colosseo Europa-Park (0.1 km), and Bar "El Circo" Europa-Park (0.06 km).
What are some of the property amenities at Hotel "Santa Isabel" Europa-Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hotel "Santa Isabel" Europa-Park?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel "Santa Isabel" Europa-Park?
Yes, free parking is available to guests.
What are some restaurants close to Hotel "Santa Isabel" Europa-Park?
Conveniently located restaurants include Ammolite - The Lighthouse Restaurant, Gasthaus zum Ochsen, and Bar Spirit of St. Louis.
Are there opportunities to exercise at Hotel "Santa Isabel" Europa-Park?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel "Santa Isabel" Europa-Park located near the city centre?
Yes, it is 1.0 km away from the centre of Rust.
Are any cleaning services offered at Hotel "Santa Isabel" Europa-Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel "Santa Isabel" Europa-Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel "Santa Isabel" Europa-Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel "Santa Isabel" Europa-Park?
Many travellers enjoy visiting Prinzengarten (6.6 km), Wallfahrtskirche Maria Im Sand (5.7 km), and Kirche St- Alexius (6.2 km).