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Holiday Inn Express Hotel & Suites Webster

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Traveller (30)
Room & Suite (27)
Pool & Beach (5)
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Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Webster
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)
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Traveller rating
118
54
15
2
11
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118
54
15
2
11
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All reviewshi expresshot tubrecently stayed at this propertywegman's grocery storeweird stainsred robinample free parkinglarge pondmaintenance personthe hotel is cleanthe hotel staffenjoyed our stayflat screen tvwi fifree breakfasteasy accessi highly recommend this hotel
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91 - 95 of 200 reviews
Reviewed 21 May 2013

I found through another website that the hotel offers a party package...the conference room suite and adjacent king size room...for 10 kids and 2 adults, including pizza and pop in the evening, and breakfast for all in the morning, and use of the pool. I...More

Thank digiteri
Response from ROCWB, Assistant General Manager at Holiday Inn Express Hotel & Suites WebsterResponded 25 May 2013

Thank you for your wonderful review of our hotel. I am so happy that your daughter had a great birthday, we were happy to be able to celebrate with her. I am so happy you enjoyed our birthday suite (conference suite) and that it had...More

Reviewed 11 April 2013

I do not know where to start with this place. I booked it for my wedding this July. We had intended on about 200 guests and Holiday Inn Webster was more than happy to block rooms for us. This is where the problems started. Numerous...More

10  Thank 705JeremyT
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites WebsterResponded 25 April 2013

Dear 705JeremyT, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Webster. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a...More

Reviewed 8 April 2013

I was wary of this hotel when they built it, but its beautifully done, in a great spot, a good value to be convenient for all out of town visitors. And its very close to Wegmans and other shopping so guests have easy access to...More

Thank travelreimagined_jen
Reviewed 5 April 2013 via mobile

Stayed at the Holiday Inn Express for a swim meet over Easter weekend and the stay was great. Staff was very friendly and the whole atmosphere was laid back while also being concerned about us as guests. Will stay again. Only draw back was the...More

Thank Scott Z
Response from ROCWB, AGM at Holiday Inn Express Hotel & Suites WebsterResponded 8 April 2013

Thank you for your great review of our hotel! Our staff tries very hard to make sure that everyone's stay is laid back and tht every guest is happy with our hotel. I am so happy to hear that you got to enjoy everything that...More

Reviewed 3 April 2013

I stayed at this hotel for 3 nights with my wife, daughter and grandson while visiting my aging mom and stepdad in Webster. I have stayed in a lot of hotels with frequent business travels overseas, in Canada and the US and I must say...More

Thank RodT1957
Response from ROCWB, AGM at Holiday Inn Express Hotel & Suites WebsterResponded 8 April 2013

Thank you for you wonderful review of our hotel. Our staff tries very hard to make sure that every guest has an enjoyable and relaxing stay with us. And I am so happy to hear that you and your family did enjoy their stay. Our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$122 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (30)
Room & Suite (27)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Opinion8ed
19 April 2017|
Answer
Response from atlantared2015 | Reviewed this property |
It is best to look on the hotel web site or call them.
0
Votes
Dee P
14 December 2016|
Answer
Response from James H | Property representative |
Hello, Thank you for your inquiry. Unfortunately we are not pet friendly but I would strongly recommend the Irondequoit location which is. Have an excellent holiday season! -James
0
Votes
JillsaQT
16 December 2015|
AnswerShow all 2 answers
Response from James H | Property representative |
At this time we do not accept pets at our hotel, thank you for your question
0
Votes
Room Tips
"Pic a room with a jacuzzi"
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"Our room, 407, was very quiet even though multiple boys hockey teams were there this weekend."
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"Ask for what you want! Park next door makes the place!"
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"This was spring break time so there were alot of young people in the hotel, and I think their parents let..."
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