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Puerta del Sol Hotel

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241 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Belo Horizonte, MG
Reviewed 27 September 2010

Definitively not a 4 stars. The rooms are to small as are the beds. The prices are for a luxury 5 stars. The food is just average, what came to be a surprise because the hotel complex has a french restaurant. The spa and gym are located off site in the Valle Nevado hotel. The pool is to small for...

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2Thank mfgn
Jundiai, SP
Reviewed 13 September 2010

Ski in, ski out, AWESOME food, rooms are a little bit too small, but i would definetely stay again! BUT: nothing to do at night...

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1Thank jujumassoti
New York City, New York
Reviewed 27 August 2010

One of three hotels at Valle Nevado, so there isn't much choice. The most convenient to the heated pool of the three, and that's an advantage. In the middle of the "high end" Hotel Valle Nevado and the budget Tres Puntas. Our suite was spacious and had a beautiful view of the slopes with two balconies, but it was on...

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3Thank davidskemp
Brazil
Reviewed 4 June 2009

By no means this is a 4 stars hotel. Old and no confort at all on the rooms. At US$ 300 a night I really expected something better. Service was terrible, staff were really not worried in helping guests. I was in the 7th floor, there was 10 minutes lines to take elevators. Unfortunatly at 3000 meters height you would...

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7Thank TravelerCris
CustomerServiceVN, Customer Service at Puerta del Sol Hotel, responded to this review

Thank you for giving us your review. This helps us improve and give our customers a better quality service. About our service, we are very concerned in giving our customer a pleasant stay. Every complain a guest makes is take very seriously and informed to the corresponding area. Regarding our food service, we are glad to inform you that we...

Sao Paulo SP
Reviewed 27 April 2009

I made a reservation of a double room but I was lucky enough to get the rooms located on the corner which are much bigger and you can overlook those beautiful white mountains. In addition, it was very clean and cozy. I loved the queen size bed, the comfortable pillows, and the necessaire (in the bathroom) with quality products. In...

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1Thank Gi-Ro-Brazil
CustomerServiceVN, Customer Service at Puerta del Sol Hotel, responded to this review

Thanks a lot for your encouraging comments! We hope you can visit us another time, regarding the food at the Swiss Restaurant we invite you to try the meat fondue again and be surprised.

Sao Paulo, SP
Reviewed 13 July 2008

The hotel was just a place to rest between our ski journeys. There was nothing special about it, although the staff was really warm and tried their best to make us comfortable. The rooms are spacious enough for a couple, but if you are travelling with kids, ask for a "conjugado", a double room sharing one bathroom. It is going...

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6Thank ClaudiaLima
CustomerServiceVN, Customer Services at Puerta del Sol Hotel, responded to this review

We appreciate very much your comment. It helps us improve our quality service. We are glad to inform you that we have plenty of different activities that you can enjoy in our ski resort such as Snowshoe, Randonee, Torchlight Parade every Saturday, 7 different restaurants, shopping Boulevard with a dozen of stores selling brand name- gear clothing and souvenirs. Heated...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Babysitting

Additional Information about Puerta del Sol Hotel

Address: Camino Farellones s/n | Lo Barnechea - Santiago, 7690000, Chile
Region: Chile > Santiago Metropolitan Region > Valle Nevado
Price Range: €480 - €624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Puerta del Sol Hotel 3.5*
Number of rooms: 122
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Also Known As:
Sol Hotel Valle Nevado
Valle Nevado Sol Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Puerta del Sol Hotel staff and other travellers.
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Questions? Get answers from Puerta del Sol Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful Views from the rooms”
 of 5 bubbles Carlottinha, 8 Sep 2016 | Read review
“The views are great on both sides, I prefer the higher floors though.”
 of 5 bubbles Mel_GoldCoast, 1 Sep 2014 | Read review
“Get one with a sealed door!”
 of 5 bubbles JCCayman, 20 Aug 2014 | Read review
“Don't bother paying to stay on the north side of the building it is noisy and the views are amazing everywhere”
 of 5 bubbles HboTodd, 16 Aug 2014 | Read review
“Simply avoid the last floor because of the elevator noise. All rooms are dated.”
 of 5 bubbles PedroC303, 20 Jul 2014 | Read review
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