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Puerta del Sol Hotel

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Traveller (180)
Room & Suite (36)
Pool & Beach (6)
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Overview
  • Excellent27%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“ski resort”(7 reviews)
“heated pool”(3 reviews)
“south america”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (336)
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11 - 15 of 62 reviews
Reviewed 7 August 2017

The best part was the view from the balcony. The room was always very clean. Such nice service at the restaurants. Everybody is very helpful and kind. The food was great, always a variety. Renting skis was pain free and the ski conditions were absolutely...More

Review collected in partnership with this hotel
Thank chrishF3593VJ
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 18 August 2017

Dear Sir/Madam, We are really happy you had a good experience in Valle Nevado. We appreciate your time dedicated to sending us your this message about the experience in Valle Nevado. Thank you for contacting us and we inform you that our team is focused...More

Reviewed 4 August 2017

Too small of rooms for 3, but the staff was great and Constanza at the front desk should be awarded. She was very profesional and always had a welcoming smile on her face. I reccomend you to install some showers in the changing area for...More

Review collected in partnership with this hotel
Thank mattyanaya
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 18 August 2017

Dear Sir, We appreciate your time dedicated to sending us your this message about the experience in Valle Nevado and about our service. It´s important to say that we have a changing area with shower in the SPA (located in Hotel Valle Nevado), that people...More

Reviewed 19 July 2017 via mobile

We visited on winter vacations. The ski resort is great. There are three hotels nearby. There are very nice snow slopes, and the hotel, Puerta del sol, is very nice. Just by the snow. It has a very hot swimming pool, a lot of different...More

Thank Isasierralta
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 4 August 2017

Dear Madam, We are really happy you had a good experience in Valle Nevado. We appreciate your time dedicated to sending us your this message about the experience in Valle Nevado. Thank you for contacting us and we inform you that our team is focused...More

Reviewed 15 July 2017

I only write reviews when my experience doesn’t match the general tenor of what’s posted here. I only checked in to Puerta Del Sol this morning, but I it has exceeded the expectations I had from reading this site. This is my first trip ever...More

2  Thank Allan B
Response from CustomerServiceVN, Experiencia at Puerta del Sol HotelResponded 4 August 2017

Dear Sir, We are grateful for your feedback and hope you had a blast in the whole trip! We appreciate your time dedicated to sending us your this message about the experience in Valle Nevado. Thank you for contacting us and we inform you that...More

Reviewed 2 July 2017 via mobile

valle nevado is a great ski station for South Americans however Puerta del Sol hotel (and everything else) is too expensive. The hotel is old with very bad service. Rooms are small and with VERY old equipment. Too expensive for what they offer. First night...More

1  Thank Rafael B
Response from CustomerServiceVN, Experiencia at Puerta del Sol HotelResponded 4 August 2017

Dear Sir, We are sorry that your experienced problems during your visit. It´s really important to us receiving your feedback so we can analyze the source of the reported issue in order to improve our services. Thank you for contacting us please accept our apolozige...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$611 - US$1,022 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$611 - US$1,022 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (180)
Room & Suite (36)
Pool & Beach (6)
Dining (3)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Great room with lovely view of the ski runs and mountains"
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"I think you should invest in an international experinced manager, otherwise you will remain this mid class..."
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"Beautiful Views from the rooms"
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"The views are great on both sides, I prefer the higher floors though."
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