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All reviewsfront deskcinnamon rollscookiesbuffalo wild wingsgreat roomfree breakfastruby tuesdaysgreat location for shoppingbreakfast roomgreat place to staythe entire staffsalmon run mallrooms were very cleanshopping tripking bedwould stay here againsausage
We had a two nights stay in this hotel. Everything was perfect. The room was very clean and so was the entire hotel. The hallway was smelling very good. The hot breakfast included eggs, sausage, bacon, pancakes, bagels, toasts, juice, cereals, coffee, yogurt, fruits, waffles,...More
Thank Nicole B
Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 13 December 2013
Thank you for taking the time to review our property! I was glad to hear you enjoyed our breakfast buffet in the morning. The attendants work very hard to keep the breakfast items fresh and hot all morning! We also enjoy being able to provide...More
I stayed at this property for two weeks on business, and enjoyed it very much. I had a very comfortable room, and the staff always went the extra mile to ensure everything was as it should be. They put out soup and cookies every night,...More
Everything was perfect, staff was fantastic. Rooms were spotless and the pool was a great treat after a long day of driving. The breakfast was extremely good. The outdoor patio was great place to relax after a long day of traveling.
Stayed here twice in October 2013, staff went above and beyond in courtesy and being respectful. Room was clean and comfortable. The included breakfast had the standard items, easy location to access and many restaurants near by within walking distance.
Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 13 November 2013
Thanks so much for the wonderful compliment about our staff and services! We always appreciate it when guests take the time to review their stay. I hope we can serve your needs during future visits!
We stayed there while on a shopping trip from Ontario. The hotel is well located, is very clean and comfortable. The staff is friendly and helpful and the breakfast was included in the cost of the room. One complaint - it is very noisy. There...More
Thank Marie E
Response from Seth B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 30 October 2013
Thanks for taking the time to write your review! I'm glad your stay was mostly positive. I was pleased to hear that you received good service and a clean room. For any future visit, please don't hesitate to report any noise complaints you may have...More
Response from Florence (Lori) K | Reviewed this property |
The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will... More
The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will be available. I would call the front desk and ask what options might be available for this unique need.