We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

377 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
See the most recent reviews
Showing 370: English reviews
Reviewed 17 August 2016

Wonderful face across the board. Nice location just off Interstate 81. Great access to Thousand Islands. Good restaurants with a wide range of options and prices. The rooms were clean; upper floors are renovated and the rest are on the way. Good breakfast buffet that was well maintained on a very busy weekend! I will stay again if I need...

 Report
Helpful?
Thank Florence (Lori) K
Reviewed 17 August 2016 via mobile

We are traveling with friends and we all agreed the hotel merits a stay. The rooms were clean and quiet, the staff was friendly and the location was great. We were able to find a great restaurant nearby. When we swing back this way we will definitely stay here again.

 Report
Helpful?
Thank Lee J
Reviewed 31 July 2016 via mobile

Awesome front desk staff. Comfortable room. Checked in and got upgraded to suite. Great location right off I81 and close to major shopping and eating. Great, will definitely stay here again. Comfortable pool area.

 Report
Helpful?
Thank joeorourke
Cobourg, Canada
Reviewed 21 July 2016

Recently stayed during a cross border shopping trip, very clean and modern with free wi fi, great location with dining within walking distance, close for shopping and just off the main highway, would stay again.

 Report
Helpful?
Thank Joe H
new york
Reviewed 21 July 2016

We arrived at this Watertown hotel on our way back into the USA from Quebec City. We were staying only one night. When we arrived, around 3 p.m., the only room that was available with a King bed, which is what we reserved ahead of time, was on the first floor. We were asked, by a very friendly clerk at...

 Report
Helpful?
Thank newyork145_9
Reviewed 15 July 2016

Very nice staff, helpful, and pleasant on the 2 occasions I've stayed there in the past 3 months. Great Canadian at par deal (cash or debit only) when I stayed there. Breakfast is what you might expect....ok. Pool is small but still fun for kids. Very convenient to the Salmon Run mall and to the highway. Stayed in a room...

 Report
Helpful?
Thank Peter J
Ithaca, New York
Reviewed 6 July 2016

We were only here for one nite, arriving after 8 on a Friday nite. We were greeted by the staff on duty who weer very pleasant. Our room was great. the bed was super comfortable- the best sleep we have gotten in awhile. The location is extremely convenient to Route 81 and there are a lot of food options in...

 Report
Helpful?
Thank Suzanne H
Ottawa, Canada
Reviewed 15 June 2016

Upon arrival, the front desk ask how is the drive. We stayed for 1 night. The room is clean. Our kids used the gym and the pool. It's still winter weather, but the fire pit out side is a plus for us. The free breakfast was okay. Being it's a long week end in Canada, there is a tour bus...

 Report
Helpful?
Thank okho1214
Reviewed 6 June 2016

King size bed was okay but obviously wasn't a new mattress. Hot breakfast was decent despite it being microwaved ready-crips bacon and sausage patties. Rest of the food was good. Disapointed with the indoor pool as the deep end is only 4 and a half feet deep. Good thing about the hotel is they give you at par exchange on...

 Report
Helpful?
2Thank Adam C
Albany, New York
Reviewed 5 June 2016

Jason and Sam were very nice and knowledgeable of the area upon check-in! Reminded me of the complimentary ice cream in the lobby which was a nice treat to have before dinner. I liked all of the nice amenities in the bathroom, and the housekeeper left candy on the night stand! It is the small touches like that in which...

 Report
Helpful?
1Thank LaBreezy

111 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (19)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
View from Room (2)
Viewed
0:30
Videos (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (92)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (26)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (8)
Viewed
Dining (8)
Viewed
View from Room (1)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Watertown hotels
0.1 km away
Hilton Garden Inn Watertown/Thousand Islands
0.6 km away
Comfort Inn & Suites
Comfort Inn & Suites
#5 of 16 in Watertown
305 reviews
0.5 km away
Hampton Inn Watertown
Hampton Inn Watertown
#2 of 16 in Watertown
622 reviews
Show Prices
Show Prices
Show Prices
2.9 km away
BEST WESTERN Watertown Fort Drum
0.7 km away
Fairfield Inn & Suites Watertown Thousand Islands
0.6 km away
Ramada Watertown
Ramada Watertown
#7 of 16 in Watertown
868 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the gateway to the 1000 Islands. We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The area's finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses & Fort Drum are just minutes away. Our plaza includes Ruby Tuesdays, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store. Stay Smart with free wireless & wired high speed internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you're on the run, pre-order a breakfast-to-go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Region: United States > New York > Watertown
Price Range: €87 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Travelocity, Priceline and IHG so you can book your Holiday Inn Express Hotel & Suites Watertown-Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn
Hotel Style:
#4 Family Hotel in Watertown
#4 Romantic Hotel in Watertown
#4 Business Hotel in Watertown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great that canadian money is at par our room was excellent very clean and tidy”
 of 5 bubbles jacklogan, 18 Nov 2016 | Read review
“easy excess to interstate”
 of 5 bubbles cynthiaa399, 1 Oct 2016 | Read review
“Go for a top floor away from the highway”
 of 5 bubbles jgatsby, 30 Sep 2016 | Read review
“Corner rooms are the most spacious.”
 of 5 bubbles jenen91011, 30 Sep 2016 | Read review
“king suite is worth the money”
 of 5 bubbles 443richardz, 15 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay