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    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

    1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
    011 353 1800 937 225
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    25/12/2017 26/12/2017
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    US$109
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    Traveller (24)
    Room & Suite (33)
    Dining (6)
    Overview
    • Excellent60%
    • Very good32%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free soup” (8 reviews)
    “front desk” (52 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (427)
    There are newer reviews for Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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    181 - 185 of 418 reviews

    Reviewed 21 January 2014

    I've been staying here since 2006, and can honestly say it feels like a home away from home. The staff is excellent, and I'm almost always upgraded to a jacuzzi suite. It's good to stay at a place like this after along day at work.More

    Thank Ed M
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 23 January 2014

    Thank you for your thoughts and comments. We are glad you enjoyed the room and found our Staff to be excellent. Thank you for being such a loyal guest throughout the years and please don't hesitate to let us know how we can make your...More

    Reviewed 8 January 2014

    Front Desk employees were very nice and helpful. The room was clean. The only negative part of the stay was the cleaning service. We put the "Fresh Linens" sign out but they just made the bed like usual. Also, they were not accommodating in terms...More

    1  Thank Justin B
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 10 January 2014

    Justin B, I was sorry to hear your stay was not 100% positive. We take any issue a guest may have during their stay very seriously and have brought these comments to the attention of the housekeeping staff. Please feel free to contact me directly...More

    Reviewed 5 January 2014

    First time staying at Holiday Inn in Watertown, and would stay here again. The hotel and rooms are clean, and the front desk staff was accommodating and pleasant. One of the better hot breakfasts I have seen in this class of hotel, pancakes, biscuits, eggs...More

    Thank blindbumpy
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 10 January 2014

    Thank you for taking the time to complete a review of our Hotel! I'm glad to hear your first ever visit was a positive one! The Great Room attendants do a wonderful job of keeping the food hot and fresh all morning long. Please don't...More

    Reviewed 31 December 2013

    I have stayed at this hotel many times and expect to stay there many more in the future. The location is close to the major shopping areas, with lots of parking. The staff are always very friendly and helpful, I often get an upgraded room...More

    Thank Grist101
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 10 January 2014

    Thank you for taking the time to complete a review of our Hotel! I'm glad we can provide a clean and friendly getaway during your shopping trips. If you've never taken advantage of our shopping package we offer, please ask our front desk agent next...More

    Reviewed 18 December 2013

    from the minute we walked in until we left, everyone was very pleasant and made our stay perfect. The rooms were clean, the facilities where clean and the food was great and lots of it!!! We have been there twice and each time was great....More

    Thank BettyLou2013
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 29 December 2013

    What a great review! I'm glad to hear the staff was friendly and made your stay more enjoyable. Please don't hesitate to let us know what we can do to make your third stay even more memorable!

    Hilton Garden Inn Watertown/Thousand Islands
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    Hampton Inn Watertown
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    Fairfield Inn & Suites Watertown Thousand Islands
    297 reviews
    #4 of 14 hotels in Watertown
    0.7 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$102 - US$142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Watertown
    • #4 Romantic Hotel in Watertown
    • #4 Family Hotel in Watertown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Hotel & Suites Watertown-Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Watertown
    • Also Known As
    • Holiday Inn Express Hotel And Suites Watertown-Thousand Islands ,
    • Holiday Inn Express Hotel & Suites Watertown-1000 Islands ,
    • Holiday Inn Express Watertown ,
    • Holiday Inn Watertown ,
    • Watertown Holiday Inn
    Add Photo Photos
    Traveller (24)
    Room & Suite (33)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (30)
    Bathroom (4)
    Business Centre & Event Rooms (1)
    Nearby
    Hampton Inn Watertown
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    .48 km away
     
    Comfort Inn & Suites
    356 reviews
    .59 km away
     
    Fairfield Inn & Suites Watertown Thousand Islands
    297 reviews
    .68 km away
     
    Hilton Garden Inn Watertown/Thousand Islands
    869 reviews
    .12 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    5.33 km away
    Roswell P. Flower Memorial Library
    58 reviews
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    Salmon Run Mall
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    2.65 km away
    Dry Hill Ski Area
    32 reviews
    6.27 km away
    Ask a question
    Questions & Answers
    kelseylee6
    9 September 2016|
    AnswerShow all 4 answers
    Response from Florence (Lori) K | Reviewed this property |
    The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will... More
    0
    Votes
    MomaMac
    20 August 2016|
    AnswerShow all 5 answers
    Response from Lee J | Reviewed this property |
    We called them directly and got a better rate.
    1
    Vote
    KMC530
    13 March 2016|
    Answer
    Response from rummrunner97 | Reviewed this property |
    1 315-779-1234
    0
    Votes
    Room Tips
    "Top floor the quietest. 4 floors."
    Read review
    "anywhere the rooms are wonderful & clean."
    Read review
    "ask for a room that does not face the highway, which you hear all night."
    Read review
    "Rooms on the east side are quieter, Hwy 81 on the west side!"
    Read review
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