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Hilton Garden Inn Watertown/Thousand Islands

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Traveller (72)
Room & Suite (55)
Dining (5)
Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool and hot tub”(22 reviews)
“omelet”(26 reviews)
“great hotel”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (893)
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632
171
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19
7
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All reviewspool and hot tubomeletgreat hotelbusiness tripbreakfast buffetoff the highwaywould definitely stay here againnew yorkfitness centerexcellent stayclean hotelalexandria bayfront desk stafffort drumstaff was very friendlysalmon run mallshopping trip
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21 - 25 of 884 reviews
Reviewed 31 December 2017

The hotel had prepared our rooms exactly as we requested, which got our stay off to a great start. This hotel is good value. The rooms are clean. The staff is friendly. We had a great week here. They accommodated us in every way. I...More

Review collected in partnership with Hilton Garden Inn
Thank Rebecca J
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 15 January 2018

Rebecca: Thank you for taking the time to write a review on your recent stay at the Hilton Garden Inn Watertown/1000 Islands. We are honored you chose to stay with us and that you had a good time while you were with us. Feel free...More

Reviewed 28 December 2017

Warm and welcoming on Christmas Eve. During a very snowy evening when everything was closed, all staff were very hospitable on a holiday week. Thank you for a nice stay. A good option when passing through to Canada.More

Review collected in partnership with Hilton Garden Inn
Thank Jodi B
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 31 December 2017

Jodi: Thank you for taking the time to write a review on the Hilton Garden In Watertown/1000 Islands. We appreciate your choosing our hotel for your travels and we are honored to know you were treated very well. Happy Holidays from all of us. We...More

Reviewed 27 December 2017

Nice place to stay, close to shopping center and restaurants. There is a Deny's on site but we did not eat there so can't give an honest opinion. the Free breakfast was excellent. Short walk to Joanne's where my wife wanted to go so very...More

Thank Roger D
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 31 December 2017

Roger: Thank you for your kind comments and for taking the time to write a review. We hope to see you again soon. Kindest Regards, Jody Pettit, GM

Reviewed 26 December 2017

We have stayed many times both with the family and also with just my husband and I and we are never disappointed. The rooms are always very clean and comfortable. The pool and hot tub is also a hit with the whole family and is...More

Review collected in partnership with Hilton Garden Inn
Thank Heather H
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 31 December 2017

Heather: We are honored to have such loyal repeat customers. Thank you for your kind comments and for taking the time to write a review. We hope to see you again soon. Kindest Regards, Jody Pettit, GM

Reviewed 19 December 2017

As parents of 4 daughters, my wife and I dont get a lot of "US" time. So i took advantage of a great price on the jacuzzi suite at our local hilton garden inn. The lady who cleaned our room prior to check in ,...More

Review collected in partnership with Hilton Garden Inn
Thank C22CTmatthews
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 21 December 2017

Thank you for your recent review of your get-away at the Hilton Garden In Watertown. We appreciate your business and your taking the time to tell the world about your experience here. I have brought your comments to Jessica's attention. We look forward to hosting...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (55)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sue H
1 September 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
0
Votes
Lawrence S
14 June 2016|
Answer
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
0
Votes
Gener01
10 November 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
0
Votes
Room Tips
"Choose a room on the plaza side."
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"nice place to stay for shopping trip"
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"chose the strip mall side not the Highway."
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"Choose a room on the front side of the hotel."
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