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Hilton Garden Inn Watertown/Thousand Islands

Traveller (74)
Room & Suite (45)
Dining (15)
Hotel website
1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294 See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
Additional information
Hotel website
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)
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All reviews pool and hot tub great hotel omelet breakfast buffet off the highway would definitely stay here again fitness center excellent stay clean hotel alexandria bay front desk staff fort drum staff was very friendly shopping trip hgi earplugs ny
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1 - 5 of 942 reviews
Reviewed yesterday

Third stay here. Love it every time. Great room. Great staff all around. Rooms are always clean and ready. Breakfast is delicious. Gym and pool are well kept. Prime location for area with everything you could need nearby Recommend highly

Review collected in partnership with Hilton Garden Inn
Thank sa1313766
Hotel's Favourite
Reviewed 26 June 2018

There were a lot of hotels in this area but I booked this one because it was rated #1 on TripAdvisor. I called the hotel directly to make the reservation and let them know we would be arriving late. We received a friendly and professional...More

Thank Up2lateagn
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 23 July 2018

Thank you for taking the time to write a review. We are honored you chose us and pleased to hear you enjoyedyour stay. We hope to see you again soon! Kindest Regards, Jody Pettit, GM

Reviewed 1 week ago via mobile

This hotel was amazing!! I have never been to a hotel with better front desk staff! So attentive to the guests and so kind and accommodating! The room was fantastic! Decorated well and great amenities! Location was great... slight downfall being next to the highway...More

Thank Aria_W19
Reviewed 3 weeks ago via mobile

The front desk not only anticipated our arrival but the check in was the fastest of any we’ve experienced. Staff was all super friendly, consistent with our previous HGI experiences. The hotel is clean, modern and has a nice fitness room and pool.

Thank Tati M
Reviewed 3 weeks ago

Chose this venue for our 2018 New York State District Rally. It was well located in the 1000 Island Area. Easy to get to and travel through.The Hilton Garden Inn was superb! We could not have asked for a better place to stay

Review collected in partnership with Hilton Garden Inn
Thank TedandJaniceZ
View more reviews

Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk.

Hotel Amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Breakfast included
Hotel class
Awards & Recognition
Certificate of Excellence
Contact Information
Hotel website
Charming, Safe, Quiet
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
US$121 - US$152 (Based on Average Rates for a Standard Room)
United StatesNew YorkWatertown
Traveller (74)
Room & Suite (45)
Dining (15)
Pool & Beach (7)
Business Centre & Event Rooms (14)
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Questions & Answers
Ask a question
Sue H
1 September 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
Lawrence S
14 June 2016|
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
10 November 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
Room Tips
"Rooms overlooking the parking lot are probably quieter than rooms that face the highway"
28 Aug 2018
Read review
"We went for the breakfast buffet which is excellent!"
27 Aug 2018
Read review
"Try to get rooms in the front as the back views the highways."
17 Aug 2018
Read review
"Jacuzzi suite facing away from the highway."
8 Jul 2018
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