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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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535 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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Showing 325: English reviews
Reviewed 1 February 2017

Just returned from 5 day visit to this hotel. Stayed in junior suite Frangipani Ocean View half board. Pricey, yes but worth it. You get own large pool for Frangipani guests, never busy on all days of stay. Free bottled water, towels etc. Free breakfast for Frangipani guests in Republik beach bar and restaurant, highlights,great grilled fish and steak and...

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7Thank Gothic337
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Gothic, Thank you for sharing the details of your recent stay at Shangri-La's Le Touessrok Resort & Spa and we are confident your insightful advice will be helpful to fellow travellers. We are delighted to read how much you enjoyed our Frangipani Wing and its exclusive benefits, as well as the wealth of dining and entertainment options on offer...

Winchester, United Kingdom
Reviewed 31 January 2017 via mobile

This was our 7th or 8th visit but the first time since taken over by shangri-la. The good thing was the majority of the staff we love are still there. The difference between old and new staff is noticeable, the old being by far superior, its down to them we keep returning. To name a few (please forgive me for...

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1Thank jackie186300
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Jackie, It is always wonderful to welcome loyal guests of the iconic "Le Touessrok". We are glad to read that it is the team at the hotel who have kept you coming back for so many years. We continually strive to offer a superior level of service and we are confident that our newest team members will be welcoming...

London, United Kingdom
Reviewed 29 January 2017

The location is beautiful and the resort including the rooms (we stayed in a Frangipani suite) are to a high standard.It is not the tranquil resort we expected and which was described to us when we booked with many children in all areas including all the restaurants. So if it is a quiet time you want, this is not the...

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2Thank Francis102014
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Francis, Thank you for taking to the time to write a review of your experience at Shangri-La's Le Touessrok Resort & Spa. We are extremely disappointed to read that our service was below your expectations. While we are a family friendly resort, we cater to all guest types and preferences and offer a complete escape to tranquility on our...

Bratislava, Slovakia
Reviewed 26 January 2017

We have spend here nice three weeks. Nothing is perfect for everybody, but what is really excelent here is Republík and le Bazaar restaurants not only for outstanding kitchen but friendly staff as well. Sommelier Sebastián is just right person at right place. Butler service We had nice guy Bheehme and room cleaning very good. For golfers paradise excelent course...

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1Thank radoqq123
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Radoqq, We are absolutely delighted to read about how much you enjoyed your stay at Shangri-La's Le Touessrok Resort & Spa, and particularly how memorable your dining experience was at Republik and Le Bazaar. Knowing our team contributed to such a memorable holiday is the best compliment we could ask for. We hope to welcome you back to your...

London
Reviewed 25 January 2017

we considered many hotels for our 8 night visit to mauritius. in the end we settled on this one. The setting is pretty stunning - probably the best on the island and the rooms are superb, if a little short on storage space! For ease let's do the good and the bad: Good Location - wonderful views, super rooms (we...

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5Thank SJAHantsUK
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear SJAHants, Thank you for sharing such a detailed review of your experience at Shangri-La's Le Touessrok Resort & Spa. Firstly, please accept our apologies if you felt that the housekeeping service was inconsistent during your stay and meals took longer than expected. It is extremely important for us to offer the highest standard of luxury service in every aspect....

Edinburgh, United Kingdom
Reviewed 25 January 2017

I have read the reports on this hotel and have hesitated to review it. I am a long standing visitor to this hotel and the return last October was the first time since the new owners Shangri la had taken over. I have also read the reviews posted. I think the problem is that if you knew the hotel before...

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1Thank MF102
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear MF, We are verydisappointed to read that although you had a wonderful stay at Shangri-La's Le Touessrok Resort & Spa, your experience was not to the standard you recall during your previous trips. We truly pride ourselves on hosting guests with our warm Mauritian hospitality coupled with the luxury service Shangri-La Hotels and Resorts is renowned for. We can...

Guildford, United Kingdom
Reviewed 24 January 2017

Hotel superb throughout and staff could not have been more attentive and so pleasant at all times. We could not fault anything. Expensive hotel but worth the cost. The concierge team were delightful and a credit to the hotel. The breakfast and dinner buffets were the best we have seen in any hotel.

Review collected in partnership with shangri-la.com
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2Thank jackcornwall12
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear JackCornwall, Thank you for taking the time to share your wonderful experience at Shangri-La's Le Touessrok Resort & Spa. It is a pleasure to know that our team made you feel so welcome and were always readily available to help during your stay. We will certainly pass your compliments onto the Concierge team and the Food & Beverage Team...

Cheshire UK
Reviewed 23 January 2017

Stayed there twice and never disappointed. Superb hotel in fantastic surroundings. The golf course is a very short boat ride away and has the coolest beer after your round. The rooms are very tastefully furnished with great views. Will be back.

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1Thank Lyndene
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Lyndene, What a perfect summary of your stay at Shangri-La's Le Touessrok Resort & Spa. It's a pleasure to know that your experience with us is always so wonderful. The East coast location certainly offers something special to our guests, particularly if you are a golf lover like yourself who can enjoy our complimentary green fees. We look forward...

Hasselt, Belgium
Reviewed 23 January 2017

Nice location, excellent breakfast at the main building. Breakfast on the beach was not that extended. I like tranquillity when on holiday, this hotel is not an hideaway if You seek this. Service ok. Rooms are beautiful (we took a suit). "Garden" is beautiful but did not swept me from my feet. The staff is friendly, standard ok...nothing surprising. It...

Review collected in partnership with shangri-la.com
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3Thank alinevanhaeren
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Aline, Thank you for sharing your comments about Shangri-La's Le Touessrok Resort & Spa. We are happy to read that you enjoyed your time with us, although we are disappointed to note that you didn't find your stay as breathtaking as you had expected. We truly consider our unique East coast location the perfect private hideaway that offers a...

Milan, Italy
Reviewed 17 January 2017

We will remember our stay at Shangri-La Le Touessrok for life. The fame of that resort is legendary and I've been hearing about it since the very first time I stayed in Mauritius, more than twenty years ago. I now can say it is totally deserved. This is truly one of a kind hotel. First, you can't beat Le Touessrok...

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6Thank Stefania_P_11_11
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Stefania, Your review has been an absolute pleasure to read from beginning to end and we cannot thank you enough for taking the time to, not only share your experience in so much detail, but to truly recognise the hard work of the wonderful team at Shangri-La's Le Touessrok Resort & Spa. We have no doubt that Chef Filippo...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: €296 - €584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Agoda and Jetsetter so you can book your Shangri-La’s Le Touessrok Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Frangipani wing is great for couples, book an ocean view room (dream view directly from the bed).”
 of 5 bubbles 55trudis, 9 Mar 2017 | Read review
“Great beach”
 of 5 bubbles 281kristinel, 8 Mar 2017 | Read review
“We took first floor rooms in Frangipani part and we had a better view on ocean.”
  • Junior Suite Frangipani
  • Junior suite connected Frangipani
  • ouf view from Junior Suite Frangipani
 of 5 bubbles Xbruno69, 1 Mar 2017 | Read review
“sea view room”
 of 5 bubbles ibrahim-0101, 21 Feb 2017 | Read review
“The stand alone villas are the best and the ground floor suites by the beach are great”
 of 5 bubbles AbuDhabiDodo, 5 Feb 2017 | Read review
5 of 5