We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Shangri-La’s Le Touessrok Resort & Spa, Mauritius
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

473 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 295: English reviews
Graz, Austria
Reviewed today NEW

The staff is unbelievable friendly and they try to do their best to serve the guests in the best way. Frangipani suites are really great, we would come back and the resort itself is a paradise on earth.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank alexander_wipplinger
Mumbai (Bombay), India
Reviewed today NEW

I would love to share the beautiful experience with Safran chef Ramesh Bundi. Ramesh specially cooked vegetarian meal for us because we are vegetarian and it was way over my expectation, me and my wife loved the food so much and the service of the staff including La Bazare Manager. I am so happy that i decided to visit Le...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank 27_jaspal
Reviewed 2 days ago NEWvia mobile

The resort is very picturesque and serene. Located about an hour away from the airport with a scenic (although long) drive. Since its takeover from the one and only the level of service and food has dropped its standards and I would rate the hotel 4* maximum. We are here with a 6 month old baby and requested various items...

 Report
Helpful?
4Thank Rachel H
Notting Hill, London, UK
Reviewed 3 days ago NEWvia mobile

We stayed for 3 nights in January. Our first impression was wow. The banyan tree in front is beautiful and the entrance very modern and stylish. However we felt very let down by the service we received on arrival: we arrived at 12 prior and were told that the room should hopefully be ready at 12:30 so we waited around...

 Report
Helpful?
4Thank London_Gourmet
Sutton Coldfield, United Kingdom
Reviewed 1 week ago NEW

WOW What a place this is! We have just had the most wonderful break over the new year period at this stunning resort. Right from the start with the airport pick with Daniel to the reception welcome to the entrance to our beautiful suite. We stayed in the frangipani suite overlooking the beach and ocean and I couldn't think of...

 Report
Helpful?
1Thank Carl L
London, United Kingdom
Reviewed 1 week ago

It is a great hotel. I had booked a Frangipani Suite ocean view and it was stunning. The spa is very good, with very good treatments and a very broad choice. The restaurant are fine. The food is generally good but the service is not always competent and/or motivated. The reservation system for the Japanese (Kushi) and Indian (Safran) is...

 Report
Helpful?
2Thank Stephane M
Caversham, United Kingdom
Reviewed 1 week ago

You are greeted with typical 5 star Mauritian customer service from the moment you set foot until you leave. We were 4 families and they remembered everyones name. I recommend to book a room on a the Frangipani wing the ocean view however it is not the most practical hotel to move around in a wheel chair (too many paths...

 Report
Helpful?
1Thank MelvynTH
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear MelvynTH, Thank you for choosing Shangri-La’s Le Touessrok Resort & Spa for your group holiday! Your wonderful feedback was a joy to read. We strive to provide every guest with the 5 star Mauritian service you mention, and our team will be thrilled to hear of your kind words! The Frangipani Wing is indeed an excellent choice, with beautiful...

Beccles, United Kingdom
Reviewed 1 week ago

Hotel is in beautiful surroundings and is really well kept. The gardens are beautiful. My sister and I found the staff very attentive and helpful in all departments. Great friendly and approachable staff. A fantastic stay overall. Really cannot understand comments from other reviewers about service.

 Report
Helpful?
1Thank Carolyn G
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Carolyn G, We are so pleased to read that you and your sister enjoyed your stay at Shangri-La’s Le Touessrok Resort & Spa. We especially appreciate your kind words about the service you received. We pride ourselves in offering the very best of Mauritian hospitality, and our team will be absolutely thrilled to hear of your compliments. We certainly...

England
Reviewed 4 weeks ago

I’m not sure where the writers of some of the other reviews on this thread stayed but the negative comments about the service and facilities at this hotel make no sense at all. We have just left after a magnificent week with our family at this glorious place and we cannot wait to return as soon as possible. We have...

 Report
Helpful?
5Thank Batmum2
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Batmum2, Your review of Shangri-La's Le Touessrok Resort & Spa has been one of the most rewarding to read. Thank you for taking the time to share your experience with us. Knowing you consider this legendary resort to be one of the best in the world makes our efforts completely worthwhile. We couldn't describe Ilot Mangenie, our exclusive private...

Port Alfred, South Africa
Reviewed 4 weeks ago

A huge disappointment How to spend a fortune and go backwards. The new Shangrila has completely lost touch with its guests. It is impersonal and mechanical. Never has a resort needed an effective guest management more than in this case

Review collected in partnership with shangri-la.com
 Report
Helpful?
5Thank conradwinterbach
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Conradwinterbach, We are sorry to hear that your stay at Shangri-La's Le Touessrok Resort & Spa was below your expectations. Please accept our apologies for any inconvenience caused. Looking after our guests throughout their stay with our warm Mauritian hospitality and luxury five star service is something we truly pride ourselves in so we are extremely disappointed to read...

705 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (625)
Viewed
View from Room (23)
Viewed
Room/Suite (52)
Viewed
Bathroom (17)
Viewed
Hotel & Grounds (109)
Viewed
Dining (36)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (73)
Viewed
0:39
Videos (4)
Viewed
Other (309)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (80)
Viewed
Hotel & Grounds (27)
Viewed
Pool/Beach Area (14)
Viewed
Dining (6)
Viewed
View from Room (3)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (18)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Trou d'eau Douce
12.6 km away
Constance Le Prince Maurice
Constance Le Prince Maurice
#1 of 2 in Pointe de Flacq
1,121 reviews
4.7 km away
Four Seasons Resort Mauritius at Anahita
35.3 km away
The Oberoi, Mauritius
The Oberoi, Mauritius
#1 of 8 in Pointe Aux Piments
1,331 reviews
Show Prices
Show Prices
Show Prices
55.6 km away
LUX* Le Morne
LUX* Le Morne
#1 of 12 in Le Morne
3,987 reviews
30.8 km away
LUX* Grand Gaube
LUX* Grand Gaube
#1 of 4 in Grand Gaube
4,042 reviews
36.1 km away
Trou aux Biches Beachcomber Golf Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: €259 - €675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity and Jetsetter so you can book your Shangri-La’s Le Touessrok Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
65 questions
Ask a question

See all questions (65)

Questions? Get answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most suites on the frangipani wing”
 of 5 bubbles CarlL487, 9 Jan 2017 | Read review
“The best sea views can be found at the Frangipani wing”
 of 5 bubbles MelvynTH, 6 Jan 2017 | Read review
“Choose a Frangipani Ocean View Suite for added luxury and proximity to the sounds of the sea.”
 of 5 bubbles Batmum2, 17 Dec 2016 | Read review
“look for a renovated room with seaview fare away from the sega bar”
 of 5 bubbles atgutreisen, 11 Dec 2016 | Read review
“Sea view rooms are best.”
  • Main reception area, other view
  • Post card setting view from the main reception area
 of 5 bubbles 813rameshb, 8 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay