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The Westin Turtle Bay Resort & Spa, Mauritius

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The Westin Turtle Bay Resort & Spa, Mauritius
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722 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Turtle Bay Resort & Spa, Mauritius
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Showing 502: English reviews
Level Contributor
156 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 October 2015 via mobile

We stay at this beautiful hotel for a week and were extremely happy with our choice of hotel. Formerly known as The Grand Mauritian, this hotel is a luxurious and beautiful both in its buildings and location. Set in Turtle bay, this stunning 5* hotel offers both style and exclusivity. It is beautifully set out with such a variety of... More 

Helpful?
Thank Mr-Wanderful
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Mr-Wanderful , Arvind , Azagen, Cusson ,Rajiv and all the associates at The Westin Turtle Bay Resort &Spa, Mauritius would like to thank you for the very kind words that you have posted on TripAdvisor following your recent stay with us . It is a great pleasure to read that you have appreciated our resort and are certainly looking... More 

Swansea, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 October 2015

Overall we very much enjoyed our stay at the Westin but I can't say it is somewhere I would rush back to. The positives include the very kind and hard working staff, delicious food, great pools and fantastic water sports. The rooms were very clean and well equipped too. However there were a few minor things that the hotel could... More 

Helpful?
4 Thank bethcopp
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear bethcopp, I would like to personally thank you for taking the time to write your comments and to give us this positive review. We are delighted to read your positive and constructive feedback regarding your stay here. Your comments have been re-laid to the team and have provided encouragement and inspiration. Thank you again for your enthusiasm! We look... More 

Pune, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2015

Well the view which get from the lobby itself sets Westin a class apart. Lovely rooms, scenic exteriors, exotic pools & poolside bars tells it all. The most impressive is the Indian restaurant "Kangan" the ambiance is literally to die for. It's classic Indian contemporary dining interior which will steal your heart from the very moment you enter it. Westin... More 

Helpful?
Thank Yashodhan007
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Yashodhan007, Thank you for giving us your valuable feedback on TripAdvisor. We are delighted that you enjoyed your stay with us and that you were well looked after for the duration of your stay. We are glad to read that you enjoyed your time with us and enjoyed the “Kangan” Indian Restaurant’s food! We look forward to the soonest... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 October 2015

We are currently at the Hotel on a 11 night trip on our first visit to Mauritius.. I was a little concerned about some reviews but all is good so far . We have a Grand Ocean View... Room 304...all you could need with a comfy bed, kettle & coffee machine and large bathroom with his/her sinks. We also have... More 

Helpful?
3 Thank Joanne A
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Joanne A, First and foremost, thank you for choosing The Westin Turtle Bay Resort &Spa, Mauritius for your stay! It was a pleasure having you with us and we are delighted that you have chosen to allocate some of your precious time to share your views on Trip Advisor. I am pleased to note that our services and facilities... More 

Faversham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 October 2015 via mobile

Chilled and amazing What can I say The perfect resort (for me) Nothing was too much trouble and the hotel was fab Would recommend and I am still here From breakfast to dinner and everything I. Between the staff are great without being in your face. The rooms are perfect too

Helpful?
2 Thank RobBarr
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear RobBarr, We do appreciate the time you have assigned in sharing your reviews on Trip Advisor and we are extremely happy to know that we have been able to meet your expectations throughout your stay. We are thrilled to read your reviews and will ensure of maintaining the quality of the service. We sincerely hope of welcoming you back... More 

Brighton and Hove, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 October 2015

Stayed here recently on our honeymoon after a busy safari in Africa. This resort is stunning and exactly how you would imagine a tropical island resort to be. Very relaxing and this is the place to go if you enjoy lying by the beach/pool. Enjoyed the free watersports available at the hotel including water-skiing and snorkel trips as well as... More 

Helpful?
1 Thank Alex W
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Alex W, We thank you for your precious time afforded in sharing your review on our property and are pleased to be made aware of your successful experience on our shores. It is indeed a great pleasure to read about your nice review and is so delighted to be made aware that your holiday concluded to be an amazing... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2015 via mobile

This was our first time to Mauritius and a Westin Hotel. It was a special occasion, my 50th birthday and wow what an amazing time. The staff at this hotel are incredible. They were always polite, helpful, smiling, interesting and very warm. I love the way they place their right hand over their heart when they greet you. Some people... More 

Helpful?
1 Thank Nicola F
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Nicola F Greetings from The Westin Turtle Bay Resort &Spa ! We are glad that you had chosen our resort for your 50th Birthday and had a wonderful stay with us . I thank you for the detailed review of yours. You have mentioned all the various aspects of the resort from the spacious and comfortable rooms, the associates... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2015

Taxi... "TaxisMauritius.com" is the BEST company to use when getting to the hotel, around the town, and back to the airport. They are MUCH cheaper than anyone else we spoke to and are great drivers. Hotel... The hotel is beautiful. Upon arrival we were promptly greeted and provided with complimentary welcome drinks. We were seated as the bell boy checked... More 

Helpful?
1 Thank Loan W
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Loan W We do appreciate for the time you have assigned in sharing your reviews on Trip Advisor and we are extremely happy to know that we have been able to meet your expectation throughout your stay. We are thrilled to read your review and we will ensure of maintaining the quality of the service. We sincerely hope of... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2015

The Westin Turtle Bay is a beautiful hotel, with amazingly spacious rooms. The staff is trained to the highest standard of service, you will not find one person who doesn't want to accommodate your every wish to ensure you are having the perfect holiday. (With the exception of the person who took us on a glass bottom boat trip) Staff... More 

Helpful?
1 Thank Elise R
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Elise R Thank you for sparing some of your precious time to write this beautiful tailored-made review on Trip Advisor. It is a pleasure to note that you found The Westin Turtle Bay Resort &Spa to be to your expectation and that you were overwhelmed with the accommodation and service. We are glad to read of how you are... More 

Essex, Montana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2015

We have just returned from a 10 day Beautiful break at this amazing resort. All the staff are so welcoming and treat you like royalty. Our room was amazing, special mention to Ravi for ensuring that we had the room that best suited us. The Beach we found lovely, as we were worried after reading some reviews, but there was... More 

Helpful?
1 Thank swillshe
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Swillshe We thank you for your review on Trip Advisor and are pleased to read that The Westin Turtle Bay Resort &Spa has lived up to your expectations. Thank you so much for your beautifully worded and detailed review for us. The title to your review makes all of us in the team here so proud! You have highlighted... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: €214 - €617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 Luxury Hotel in Balaclava
#3 Family Hotel in Balaclava
#3 On the Beach Hotel in Balaclava
#3 Romantic Hotel in Balaclava
#3 Spa Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and other travellers.
80 questions
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Manchester, United Kingdom
over a year ago
Mauritius

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Questions? Get answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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