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Quality Inn

389 reviews
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Traveller (18)
Room & Suite (28)
Dining (6)
Overview
  • Excellent23%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible5%
Travellers talk about
“seneca falls”(31 reviews)
“outlet mall”(13 reviews)
“room was clean”(29 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (389)Write a Review
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23
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44
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All reviewsseneca fallsoutlet mallroom was cleanoutdoor poolfinger lakesmicrowave and fridgean older hotelhot tubstayed here for one nightnew yorknice stayexercise roomwalmarttenniswineriesratesthruway
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1 - 5 of 382 reviews
Reviewed 10 December 2017 via mobile

So disgusted with this place. Only stayed here because the casino was sold out for the night. As soon as we walked in the room, there were hundreds of fleas crawling around in the bathroom. The pictures show tape throughout the hallways on the first...More

Thank shady b
Response from holidayWaterloo, Front Office Manager at Quality InnResponded 11 December 2017

Thank for you taking the time to write us a review. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but...More

Reviewed 11 November 2017

The hotel was adequate. Stayed here Thu, Fri and Sat night when I was in town for a wedding. The Thu rate was $90, Fri and Sat was $160. The room was quite dated, particularly the bathroom with various stains on the carpets and counters....More

Thank Lee L
Response from holidayWaterloo, Front Office Manager at Quality InnResponded 13 November 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay! We it helps us work on our part to make sure we meet all expectations of all of our guests! We're sorry the room was...More

Reviewed 25 October 2017

We looked at several hotel options in the area and thought that a hotel on the lake would be great. It mas merely average, if not below in some areas. First, the view of the lake was only from two small, high windows. No full...More

Thank mmcginty99
Response from holidayWaterloo, Front Office Manager at Quality InnResponded 1 November 2017

Thank you for taking the time to write us a review. We greatly appreciate you taking the time to leave us feedback on your recent stay with us. We're displeased to read you didn't enjoy your stay with us. I am extremely sorry your experience...More

Reviewed 20 October 2017 via mobile

Exceptionally helpful staff and excellent amenities. Rooms were spacious and tastefully decorated. The bar, Buoy's, is a must-try with great food and drinks for reasonable prices. I will definitely stay here again next time I'm in the Finger Lakes region!More

Thank tychomcmanus
Response from holidayWaterloo, Front Office Manager at Quality InnResponded 21 October 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. We enjoyed reading your comments regarding you stay on our staff and your stay! We can't wait for you to come back and...More

Reviewed 14 October 2017 via mobile

The hotel was reasonably priced, so I chose this to stay there on a Sunday night. It was close to the women's right National Historic Park. I did get a comfortable night's sleep. The breakfast selection was very good. Fresh fruit is a must for...More

Thank Susan M
Response from holidayWaterloo, Front Office Manager at Quality InnResponded 17 October 2017

Thank you for taking the time to write us a review. We enjoyed reading your feedback on your recent stay with us. We are pleased to know you had a relaxing and great night's rest while you were here. Also, I am glad you were...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$77 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (18)
Room & Suite (28)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Stef R
1 March 2017|
AnswerShow all 2 answers
Response from Kathleen M | Reviewed this property |
No shuttle service when I was there.
0
Votes
Nancy W
18 February 2015|
AnswerShow all 3 answers
Response from Linda K | Property representative |
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
0
Votes
Room Tips
"Pick Another Motel!"
Read review
"Go someplace else."
Read review
"The room facing the inner courtyard was quiet, particularly because the pool was closed"
Read review
"Don't Stay Here!"
Read review
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