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    Holiday Inn Waterloo-Seneca Falls

    2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
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    1/10/2017 2/10/2017
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    US$104
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    Traveller (17)
    Room & Suite (29)
    Dining (6)
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    Overview
    • Excellent23%
    • Very good37%
    • Average24%
    • Poor11%
    • Terrible5%
    Travellers talk about
    “seneca falls” (29 reviews)
    “outlet mall” (13 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Waterloo-Seneca Falls
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (380)
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    1 - 5 of 373 reviews

    Reviewed 2 weeks ago via mobile

    Sorry Holiday Inn, but this place is BAD. ATTENTION Holiday Inn management, you have a Major problem in the Finger Lakes! You hotel is run down, dirty, and a dump. My wife and I could not bring ourselves to stay in the shockingly gross room....More

    Thank Martin M
    Response from holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca FallsResponded 1 week ago

    Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us whether it is negative or positive. However, I am deeply sorry your recent stay with us was not up to your expectations. I...More

    Hotel's Favourite
    Reviewed 11 April 2017

    The hotel is right off Exit 41 to Clyde and it is a few miles from the casino, a few miles from Seneca Falls and a few miles from the lakes and wineries of the area. Because the hotel is not on a lake it...More

    Thank ForeverTravelling61
    Response from holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca FallsResponded 12 April 2017

    Thank you for taking the time to write us a review! We greatly appreciate your feed back on your recent stay with us and we're glad you chose us for your lodging choice! We are so pleased to hear you enjoyed the amenities we have...More

    Reviewed 3 weeks ago via mobile

    Oops! Arrived and was given a preoccupied room so much for preserving guest security. New room had a dingy brown beige color scheme with unpleasant smell, spots on the carpeting, stains on the bedding and dead bugs on the mattress cover. Immediately opened the window...More

    1  Thank Peter C
    Response from holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca FallsResponded 2 weeks ago

    Thank you for taking the time to write us a review. We greatly appreciate your feedback on recent your stay. Please accept our apology for the check in experienced you had encountered while receiving an already occupied room. Also, I am very sorry for the...More

    Reviewed 11 August 2017

    From the minute we walked in till the minute we left we had an amazing group of staff look after every request. The staff were happy, helpful, hard working and a pleasure to deal with. This is not a brand new facility however it is...More

    Thank blessings03
    Response from holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca FallsResponded 4 weeks ago

    Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. We are happy to hear that our staff gave you the phenomenal service you deserved while you were here! We here at the...More

    Reviewed 8 August 2017

    We recently stayed here after a last minute trip to the Finger Lakes area. There were not a lot of hotels available so we booked this one. When I booked it I was told it included breakfast. When I checked in I was told that...More

    Thank RyleyNS
    Response from holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca FallsResponded 4 weeks ago

    Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us whether it is positive or negative. I first off would like to apologize for the customer service experience you received at check in...More

    Hilton Garden Inn Auburn
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$102 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Priceline, Expedia, Travelocity, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Holiday Inn Waterloo-Seneca Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Waterloo
    • Also Known As
    • Holiday Inn Waterloo-Seneca Falls Hotel Waterloo ,
    • Waterloo Holiday Inn
    Add Photo Photos
    Traveller (17)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stef R
    1 March 2017|
    AnswerShow all 2 answers
    Response from Kathleen M | Reviewed this property |
    No shuttle service when I was there.
    0
    Votes
    Nancy W
    18 February 2015|
    AnswerShow all 3 answers
    Response from Linda K | Property representative |
    We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
    0
    Votes
    Room Tips
    "The room facing the inner courtyard was quiet, particularly because the pool was closed"
    Read review
    "Don't Stay Here!"
    Read review
    "first floor half way down there is a outside entrance"
    Read review
    "only 2 floors, you really can't go wrong"
    Read review
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