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All reviewspancake machinethe room was niceeastview mallnice hotelhot tubparking lotnice breakfastchillien routedecent sizerochester areaking suiteone night stayclean roomsbed was comfortablecookiespillows
We were on our way home to Michigan from Massachusetts and needed a place quickly. Booking online was very easy and when we got there made check-in fast! Room was newly renovated as well as the rest of the hotel, very nice! Refrigerator in our...More
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 2 weeks ago
This was a spur of the moment decision to stop overnight in Victor as we traveled for Memorial Weekend 2018. Found a last minute deal on Priceline. Being an IHG member we've often stopped at Holiday Inn Express hotels and been satisfied. This hotel was...More
Thank Elaine C
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 1 June 2018
We appreciate the five star review on our hotel!
Thank you for mentioning our renovations and how happy you were with the over all service!
We look forward to seeing you again in the near future!
We "Urban Camped" at a Super 8 the night before, so this destination felt like a real treat. The whole property smelled great. The staff was helpful and kind. The room was nice, with a large, well-kept bathroom. The kids loved the pool, and my...More
Thank Steffanie C
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 17 July 2018
We appreciate the 5 star review!!
We look forward to your next stay!!
This hotel had an excellent front desk team. I spoke with both Anthony and Stephen and they were patient and friendly. They answered all my questions and made everything a wonderful experience.I would recommend this hotel.
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 13 June 2018
We appreciate your 5 star feedback!! We look forward to seeing you again in the near future!!
Unfortunately I cannot recommend this hotel. I regularly stay at Holiday Inn Express and am generally a huge fan. However, the problems with this hotel were 1)there was an odd smell in the l many lobby and hallways, 2) the bathroom door in our king...More
Thank Martine Courant R
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 4 June 2018
We apologize for your poor experience at our hotel.
We have escalated all of your concerns up to our management team to further correct.
Thanks for giving us a try and we look forward to hopefully seeing you again soon!