We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Tower at Turning Stone Resort

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Verona
Check In Check Out
Show Prices
Management photos
The Tower at Turning Stone Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

505 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for The Tower at Turning Stone Resort
See the most recent reviews
Showing 504: English reviews
East Longmeadow, Massachusetts
Reviewed 16 April 2014

I have stayed at The Inn and The Hotel but like The Tower much better. Very quiet and comfortable. I have not one complaint. The staff is very nice and accommodating. Love the rain shower! Have stayed numerous times and will continue to do so.

 Report
Helpful?
Thank WonderfulYiayia
Merritt Island Florida
Reviewed 13 April 2014

I spent a weekend here while attending a college function. My room was comfortable, quiet and well appointed. The restaurants were very busy and for the prices a little disappointing in the quality of the food but it was ok.

 Report
Helpful?
Thank lolagirl53
New York City, New York
Reviewed 8 April 2014

I had meant to stay here before now as I live in the area and I am glad I finally did. The tower is clean, welcoming and comfortable. The room as VERY clean and had a nice view. The hotel staff was polite and professional from check in to check out. The valet and assistance with luggage to your room...

 Report
Helpful?
Thank catny402
Syracuse, New York
Reviewed 5 April 2014

I am actually writing this review while I am staying at the tower at the turning stone. I figured that a hotel of such a high caliber would be more helpful. I needed scissors to cut something up in my room but the hotel refused to let me BORROW a pair. My fiancé had to drive all the way into...

 Report
Helpful?
Thank Delli23
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Requests such as yours are not uncommon and we were disappointed to learn about your experience. Especially since we do accommodate similar requests quite regularly. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with you personally. If you would please take a moment to contact her at 1-800-771-7711. Thank you for taking the time to bring...

Plainview, New York, United States
Reviewed 4 April 2014

I've stayed here many times over the past 5 years. Rooms are average, but, staff is very good. The valet, bell hops and front desk are all very nice and knowledgeable. The rooms are starting to show their age (our sink was cracked). The in room amenities are low end and the towels not very plush. The tv too small....

 Report
Helpful?
Thank Alan S
Nyack
Reviewed 31 March 2014

I read through all of the other reviews before writing mine. We spent Saturday night celebrating a friend's birthday here (there were 3 of us, and we stayed in a Tower suite). After having been to other similar casinos (Mohegan Sun and Foxwoods in CT, and Mohegan Sun in PA), I had a pretty good idea of what to expect....

 Report
Helpful?
1Thank nyackgirl47
Georgia
Reviewed 24 March 2014

My husband and I have gone to Turning Stone for the last 7 years to a trades show and always have a good time. The resort is always clean and the staff is friendly. The rooms are nice and have a stocked fridge, but done touch anything in the fridge unless you intend to buy it because it is weight...

 Report
Helpful?
Thank Jill A
upstate ny
Reviewed 17 March 2014

had a wonderful stay at the towers stocked fridge good food live entertainment.staff is very friendly at the casino and the nightlife is awesome.i would suggest looking around a bit before deciding where to eat so many good resteraunts in this resort

 Report
Helpful?
Thank upstatenyman67
North Greece, New York
Reviewed 11 March 2014

Stayed Sat Mar 8th....won't be back! First impressions last....but it didn't stop there! Tried checking in @3:30 only to be told our room wouldn't be available until 6:00. Now I know why you can't find a check in time/policy ANYWHERE on Turning Stones website....we were told their check in time is 1:00,but that they reserve the right to change the...

 Report
Helpful?
2Thank Heather0313
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Your feedback is very important to us and we are very disappointed that you had such a poor experience. We aren't sure where the miscommunication was with the check-in time. Check in time begins at 3:00pm and we guarantee the rooms to be ready no later...

Rochester, New York
Reviewed 9 March 2014

Let me begin with saying that i stay at turning stone a average of 6 times a year,On March 8 2014 I went to check in at 3:30 (check in begins at 1:00)and my room wouldn't be ready until 6:00 and when i went to use my free hotel stay coupon(I notified the reservations dept of such upon making my...

 Report
Helpful?
2Thank rob g
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay. We understand that you have since spoken with Kim Lane, our Front Office Manager and were able to voice your concerns personally. Feedback such as yours is very important, as we are always looking for ways to improve upon our guests experience. We look forward to seeing you...

75 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (64)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (26)
Viewed
View from Room (7)
Viewed
Hotel & Grounds (7)
Viewed
Dining (3)
Viewed
Bathroom (7)
Viewed
Family/Play Areas (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (4)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Verona
0.5 km away
The Hotel at Turning Stone Resort
1.0 km away
La Quinta Inn & Suites Verona
1.2 km away
Microtel Inn & Suites by Wyndham Verona
Show Prices
Show Prices
Show Prices
0.7 km away
Fairfield Inn & Suites Verona
17.8 km away
Wingate by Wyndham Rome
21.3 km away
Hampton Inn & Suites New Hartford
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 

Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Number of rooms: 266
Also Known As:
The Tower At Turning Stone Hotel Verona
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Tower at Turning Stone Resort staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from The Tower at Turning Stone Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bring ear plugs to sleep”
 of 5 bubbles V9940CMteresac, 28 Dec 2016 | Read review
“Higher floors and ask for a new room!”
 of 5 bubbles G1743MRmichellep, 17 Oct 2016 | Read review
“Get an upper level floor to get a better view of the countryside. We had a lower level room and got to see lots of maintenance equipment.”
 of 5 bubbles MrSilk, 18 Sep 2016 | Read review
“18th floor is hypoallergenic”
  • super comfortable bed
  • great modern room
 of 5 bubbles pulmqueen, 10 Sep 2016 | Read review
“Ask for a room above the 5th floor for a great view.”
 of 5 bubbles JIMM400, 27 Jun 2016 | Read review
5 of 5