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The Tower at Turning Stone Resort

545 reviews
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Traveller (66)
Room & Suite (38)
Storyboard
Overview
  • Excellent41%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“turning stone”(178 reviews)
“parking garage”(12 reviews)
“non smoking”(28 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
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Reviews (545)Write a Review
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181 - 185 of 544 reviews
Reviewed 25 July 2014

I played the Kaluhyat Course with my friend while our spouses shopped in Syracuse. We then stayed over dined, and walked around the Casino. Here are my observation. Golf: The course was challenging and in good shape. The greens were sanded but that was not...More

Thank Ron B
Reviewed 25 July 2014

Everything I confirmed months in advance had some sort of "miscommunication" involved or withholding of information about extra fees and upgrades (I.e. $50 room deposit, gel manicure and curl upgrades at the spa, rooms not "guaranteed" until 6pm, etc). In fact, after spending hundreds of...More

Thank Jtiff9
Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded 28 July 2014

Thank you for taking the time to comment on your recent stay. Your feedback is very important to us and we always welcome suggestions for improving our service level for our guests. We sincerely apologize that your visit was so disappointing. In regards to our...More

Reviewed 25 July 2014

Room nice, view very nice. TS Steakhouse was fantastic ,service was spot on, Trisha was great and John Carver professional. Again view awesome. Casino smokey but good , the dealers were professional but friendly, kudos to Patrick. Exit 33 great , I grew up in...More

Thank Rich L
Reviewed 23 July 2014

Turning Staff greeted us at the hotel and offered to hold the bags till check in time. They arranged a golf tee time within minutes .....the restaurants we're open and great, Upstate Tavern was very good....the resort lobby's we're very clean and everyone seemed helpful....Our...More

Thank tgh527
Reviewed 22 July 2014

I have stayed at Turning Stone Resort & Casino a few times, most recently in June 2014. I feel that it is comparable to some of the nicer hotels in Las Vegas, but perhaps on a smaller scale. 'The Tower' experience is more upscale than...More

Thank SHERRI B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Indoor pool
Casino and Gambling
Hot Tub
Tennis Court
Heated pool
Details
Price range
US$80 - US$380 (Based on Average Rates for a Standard Room)
Hotel Style
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$380 (Based on Average Rates for a Standard Room)
Hotel Style
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (38)
Dining (8)
Pool & Beach (2)
Hotel & Grounds (31)
Bathroom (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
kbgreen2016
23 June 2016|
Answer
Response from Patty R | Reviewed this property |
I don't know! We didn't use. Call the front desk
-1
Votes
Williampresutto2112
13 May 2016|
AnswerShow all 3 answers
Response from Jessica H | Reviewed this property |
I want to say it opens at 8am in the tower and closes at 10pm. I think the hotel pool is open 8am until 9pm.
0
Votes
LSH
17 January 2016|
AnswerShow all 9 answers
Response from Marcia S | Reviewed this property |
first time that we had stayed here. no smell of smoke. when you check in tell them and i'm sure they would give you a good room. have fun. hope i helped
0
Votes
Room Tips
"High floors have great view, and south side rooms are quieter"
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"There are 2 places there to stay and in the same casino. I prefer to stay in the "Towers"."
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"Avoid Tower Room 615"
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"Ask for the turn-down service"
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