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24/12/2017 25/12/2017
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    The Tower at Turning Stone Resort

    5218 Patrick Rd, Verona, NY 13478-3012
    +1 800-771-7711
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    24/12/2017 25/12/2017
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    Traveller (66)
    Room & Suite (38)
    Storyboard
    Overview
    • Excellent41%
    • Very good35%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “turning stone” (176 reviews)
    “parking garage” (12 reviews)
    “non smoking” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Casino
    All hotel details
    Offers from The Tower at Turning Stone Resort
    Offers & Announcements: 15% off room rate
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    Write a ReviewReviews (542)
    There are newer reviews for The Tower at Turning Stone Resort
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    161 - 165 of 541 reviews

    Reviewed 18 August 2014 via mobile

    friendly staff. attention to detail. beautiful accommodations. Very neat and clean. keep up the good work. I'd recommend this resort to a friend any day I was totally impressed and satisfied. I was very impressed by the caliber of restaurants and the delicious food offered.

    Thank Richard H
    Reviewed 15 August 2014

    Arrived at the front desk to be told we had no room reservation for Friday night but did for Saturday. Gave them my email confirmation and was advised someone had already checked into our room. Upon further investigation they discovered that our reservation and our...More

    Thank djvb128
    Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded 18 August 2014

    Your feedback is very important to us and we appreciate that you have taken the time to comment about your recent experience. We apologize for the issues that you encountered with your reservations. This is certainly not the type of experience that we want for...More

    Reviewed 14 August 2014 via mobile

    Feeling aggravated! My husband made a reservation on the phone for his stay 8/13/14-8/14/14 and was quoted 139.00 for a room in the Tower. When he checked out they charged him 159.00, he disputed the the extra 20.00 and they said he was wrong. I...More

    Thank Bjjbjq
    Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded 18 August 2014

    Thank you for taking the time to comment on your recent stay at the Tower at Turning Stone. We can understand your frustration regarding the issue with the room rates for your group. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak...More

    Reviewed 13 August 2014

    The complex was gorgeous and I had been here a few times before. The only issue we had was the check-in. Online it states that check-in is available at 3pm. We timed our trip to arrive slightly ahead of 3 pm with the intention of...More

    Thank Gail S
    Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded 18 August 2014

    We appreciate that you took the time to share your comments regarding your recent stay. Your feedback is very important to us. We apologize for the experience that you encountered at check-in, and are happy to hear that it did get resolved and that you...More

    Reviewed 11 August 2014

    Our latest visit wasn't the best. The mattress in our room (1904) was in need of being replaced so had an uncomfortable night 's sleep. Furnishings becoming worn. Our chaise lounge was filthy and needed cleaning or new fabric and the dresser front was gross....More

    2  Thank Snert41
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    383 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf course
    • Indoor pool
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • US$98 - US$417 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #3 Business Hotel in Verona
    • #4 Romantic Hotel in Verona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 266
    • Location
    • United States >
    • New York >
    • Verona
    • Also Known As
    • The Tower At Turning Stone Hotel Verona
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    Traveller (66)
    Room & Suite (38)
    Dining (8)
    Pool & Beach (2)
    Hotel & Grounds (31)
    Bathroom (7)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 5 hotels in Verona
    The Hotel at Turning Stone Resort
    383 reviews
    .09 km away
     
    La Quinta Inn & Suites Verona
    511 reviews
    .95 km away
     
    Fairfield Inn & Suites Verona
    206 reviews
    .68 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Turning Stone Resort Casino
    965 reviews
    .01 km away
    Oneida Community Mansion House
    41 reviews
    6.18 km away
    Vernon Downs Casino
    139 reviews
    7.27 km away
    Skana, the Spa at Turning Stone
    92 reviews
    .43 km away
    Ask a question
    Questions & Answers
    kbgreen2016
    23 June 2016|
    Answer
    Response from Patty R | Reviewed this property |
    I don't know! We didn't use. Call the front desk
    -1
    Votes
    Williampresutto2112
    13 May 2016|
    AnswerShow all 3 answers
    Response from Jessica H | Reviewed this property |
    I want to say it opens at 8am in the tower and closes at 10pm. I think the hotel pool is open 8am until 9pm.
    0
    Votes
    LSH
    17 January 2016|
    AnswerShow all 9 answers
    Response from Marcia S | Reviewed this property |
    first time that we had stayed here. no smell of smoke. when you check in tell them and i'm sure they would give you a good room. have fun. hope i helped
    0
    Votes
    Room Tips
    "High floors have great view, and south side rooms are quieter"
    Read review
    "There are 2 places there to stay and in the same casino. I prefer to stay in the "Towers"."
    Read review
    "Avoid Tower Room 615"
    Read review
    "Ask for the turn-down service"
    Read review
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