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The Hotel at Turning Stone Resort

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1 room 2 adults 0 children
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The Hotel at Turning Stone Resort
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366 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Reviewed 15 December 2015

room was nice, price was higher than I usually pay, food was mediocre and pricey, gambling was fun, too smokey in the casino, showroom was great entertainment, bed is very comfortable and room is clean

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Helpful?
Thank Barbara W
Reviewed 2 November 2015 via mobile

It took a while for our room to be ready. Then when we got here it smelled horrible of smoke. We did ask for non smoking. But nothing was available.they put a oxidizer in the room. Didn't help! At least they tried. We stayed in the hotel & you can tell it's starting to get a little worn out, needs...

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Thank Stacie D
Reviewed 28 October 2015

I had been to Turning Stone a number of times in the past and had never experienced the issues I had my last visit. I had organized a gathering for my wife and I and four other family members for the weekend. We had made reservations for a package which included tickets for the show, well in advance (I was...

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Thank Dave G
Fishkill
Reviewed 26 October 2015

So, that means that I would not ordinarily rate this a 5. I stayed at the Turning Stone for one night to attend a conference. I think that casinos are sleazy and really was reluctant to go. But, this place won me over. The whole place seemed extremely clean. The gambling for the most part was not 'in your face.'...

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1Thank mayflower57
Reviewed 20 October 2015

Thought we were staying in the "TOWER", when the front desk said the "HOTEL" we were a little nervous. Not what I expected. Very clean and comfortable and quite. Close to the casino. It is still located in the casino itself. Actually just below it. Basic bathroom (with a simple tub) but just as cozy! Staff is so friendly! Def...

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Thank hygienist78
New York City, New York
Reviewed 9 October 2015

I love the Turning Stone - have been here many times. Hotel rooms are beautiful - I like the Towers best. Great dining options. Also has a golf course, spa and many other attractions. Have also been here for a couple weddings - they are very well done and super fun!

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Thank KoriAronowitz
New York City, New York
Reviewed 5 October 2015

I would have given four stars except for the smoke in the casino! The room was comfortable, quiet and the employees so nice! The room had a jacuzzi tub that we didnt use, but maybe next time..the casino was so smoky but had a smoke-free section.

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Thank alsgalny
North Creek, New York
Reviewed 13 September 2015

My friend and I spent 2 nights at the Turning Stone. Our room was as requested, and quite comfortable, although there was no mini-refrigerator in the room. Check-in was quick and efficient, and the staff, including the valet and concierge, very nice and helpful.

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Thank Shirley d
Ticonderoga, New York, United States
Reviewed 1 September 2015

Stayed here for 2 nights that were comps that our friends had earned from using the casino. Check in was super easy. Free valet parking, bonus!! The room was clean and had all of the basics. The bed could use a new mattress as is was a little sagging for my liking, but I'm super fussy about beds. Need new...

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1Thank Susan W
TS_Management, Manager at The Hotel at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay. We appreciate your feedback and have forwarded it to the appropriate departments. We look forward to seeing you again soon!

Middletown
Reviewed 26 August 2015

Arrived on a Sunday evening and the front desk was extremely cordial. The room was ok as it was starting to show its age. Ate at the Italian Restaurant and was very satisfied both with the portions and again the wait staff who helped with suggestions and were very attentive. Monday was a meeting day but service for breakfast and...

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Helpful?
Thank Andrew B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Region: United States > New York > Verona
Price Range: €107 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Turning Stone Resort staff and other travellers.
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always stay in tower when possible”
 of 5 bubbles 287davisw, 29 Jan 2017 | Read review
“Go for the upgraded room if available!”
 of 5 bubbles B3571IFlisar, 16 Jan 2017 | Read review
“Convenient to stay on an upper floor above the casino.”
 of 5 bubbles 43chappy43, 6 Oct 2016 | Read review
“The higher the better for the best views”
 of 5 bubbles CaptJimU, 14 Sep 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
 of 5 bubbles marykC9790DY, 25 Aug 2016 | Read review
5 of 5