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The Hotel at Turning Stone Resort

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Hotel at Turning Stone Resort
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370 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel at Turning Stone Resort
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Showing 368: English reviews
Syracuse, New York
Reviewed 2 December 2016 via mobile

We have been coming here for years and it just keeps getting worse. Tonight I went to the restaurant where I purchased food to ask if they could reheat it. Was told to go to hotel registration all the way on the other side of the building and they have a microwave. After getting to the registration desk I was...

2Thank LittleT1975
The Great Northeast
Reviewed 27 November 2016

My husband and I came here to see a concert and got the Bed and Breakfast Package. Parking - there is ample parking outside as well as a covered parking garage. If you prefer valet, that is available very close to check-in. Check-In - We breezed through check-in and the front desk clerks were very nice and friendly. Gave us...

1Thank asualumni87
Southington, CT
Reviewed 23 November 2016

Average rooms but very clean, convenient for an overnight casino stay. Restaurants, bars, everything is just steps away. Easy check in, check out and valet parking. check out a few local wineries if you're in the area.

2Thank JackiKC
Buffalo, New York
Reviewed 15 November 2016

This is truly a hidden get away. The staff is incredible and so prompt and courteous. The resort itself is not to busy and not smokey at all. Perfect one day get away with just enough to do. Nice balance of places to eat as well.

Thank M P
Reviewed 27 October 2016 via mobile

Loved our room. I surprised my husband with a birthday present. I ordered a room and show package. I got a great deal with many options to choose from. The staff was wonderful and our room was very nice and spacious. Would definitely recommend. The place is stunning even if you aren't a gambler.

1Thank Dawn G
Southington, Connecticut
Reviewed 17 October 2016 via mobile

Stayed two nights at Turning Stone hotel recently. Rooms were well appointed and very comfortable. Service at the hotel and Casino was top notch. Food in the restaurants I ate at there was great. A very pleasant experience.

1Thank Dave B
Reviewed 10 October 2016 via mobile

Staff was supper pleasant friendly and helpful. The room was five star but also stayed in room 495 which is the top room in the hotel with a spa tub balcony and two full bathrooms. My only compliant was the Sunday night football game was on ABC and they didn't have a cable tv just digital antenna so the reception...

2Thank Kev C
Ottawa, Canada
Reviewed 6 October 2016

Won a gift card for casino at a charity golf tournament two years ago. No problem in the resort honouring the card for a golf package. Aside from a little confusion in the golf shop as to wether or not we were on a golf package I have to say this stay was all 5 star. I have read the...

1Thank 43chappy43
Reviewed 2 October 2016 via mobile

We stay here all the time the rooms r great, but they really need to hire more staff check in time is 3 pm and you don't get your room until 6 pm and that is ridiculous. They put a rush on the room and it still takes hours out of the 20 times we have stayed here the room...

2Thank Dawn C
Avoca, New York
Reviewed 26 September 2016

I took my daughter to see Scotty McCreery concert at the Turning Stone Resort, I bought the show and room package. I have to say the every employee that I encountered was very polite. A shoutout to Jason at the desk, he was exceptionally helpful and friendly. The stay was great. I didn't realize this place was so big. The...

2Thank msweldy

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07/05/2017 08/05/2017
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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Region: United States > New York > Verona
Price Range: €68 - €396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
Reservation Options:
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Turning Stone Resort staff and other travellers.
15 questions
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always stay in tower when possible”
287davisw, 29 Jan 2017 | Read review
“Go for the upgraded room if available!”
B3571IFlisar, 16 Jan 2017 | Read review
“Convenient to stay on an upper floor above the casino.”
43chappy43, 6 Oct 2016 | Read review
“The higher the better for the best views”
CaptJimU, 14 Sep 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
marykC9790DY, 25 Aug 2016 | Read review
5 of 5
US$176* /night
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Prices are for 1 room, 2 adults
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