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Vernon Downs Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Vernon Downs Hotel
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Liberty, New York
Reviewed 1 week ago NEW

Stayed here because the Turningstone Casino was sold out. It is about 10 minute drive away. The Hotel was nice. Room was clean and facing the Racetrack, which was closed. I stayed on a Tuesday night in May! The casino is not all that great and the eating options are very limited. The Buffet was a joke. I think it...

Thank Donliberty
Reviewed 1 week ago NEWvia mobile

My fiance and I went here for our anniversary. The hotel was average. Descent room for a decent price. It was nice having the casino right there but, the buffet their was beyond terrible! I would never recommend it to anyone! The pool room was decent!kept super hot to the point it's not worth swimming because the pool is also...

Thank Amanda J
Reviewed 3 weeks ago via mobile

Our room was clean. There were plenty of towels. Check in was pleasant. We could hear music playing from a wedding on the main floor until 11:00 pm. Smell of cleaning products, which might not bother most people, but i have sensitivities. Fortunately, we were able to open the window. We had a nice supper at Mr G's and lunch...

Thank NickiW105
Pennellville, New York
Reviewed 5 April 2017

Property was great, the hotel room was HORRIBLE: we stayed in room #411 a Jacuzzi room and the furniture was falling apart, bathroom counter was also falling apart, the stand up shower was poorly made, no room to get in or adjust the shower head. I t was just a bad experience, for $170 dollars it was not worth it.

Thank Pridraga
Waverly, New York
Reviewed 2 March 2017

We were told the check in was at 3pm. Was very surprised that there was a line of people checking in at the same time. After talking with others in line they said that it was winter break from school which explained the many childern around. Was glad to know its a smoke-free hotel which we didn't have to worry...

Thank Richard B
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your feedback and we do work hard to try checking guests in early but doesn't always work out. We are very proud of our property and I'm very pleased we met your expectations during your stay with us.

Reviewed 18 February 2017 via mobile

My husband and I stayed here for a night after going to the casino. The first thing I noticed the moment we walked into the room was the smell. It was horrendous. Smelled exactly like stinky feet and was quite nauseating. Thankfully I NEVER stay in a hotel without Lysol. I'm assuming the smell comes from the stained carpet but...

1Thank Krista A
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your comments and I reviewed this with the executive housekeeper to try and avoid these type of issues. We work very hard to keep up every room so our guests have a pleasant stay. I reviewed your feedback regarding the breakfast with our food and beverage manager but I will say that they will keep...

Reviewed 10 December 2016

If I could rate it a ZERO I would have! This place is TERRIBLE! They LOST (or gave away) my reservation for the Jacuzzi suite and never notified me until I called to confirm (good thing I did!) They had "no record" of that reservation, it was entered in their system as a "double bed room." They made NO effort...

Thank waynewP5738SV
Adirondacks, New York
Reviewed 25 November 2016 via mobile

We stayed with two younger kids and other than a decent pool, there's not much to do with kids. The arcade is a joke and the continental breakfast is toast and cereal. I know we stayed in the off season and on a holiday but I looked like the hotel is a bit worn down. The bathroom was the worst,...

Thank KylersKL
Baldwinsville, New York
Reviewed 12 September 2016

We stayed over this past weekend and were very disappointed with the room and service. We checked in and went to the casino. We also took in a 50's Mystery Murder Theater which was mediocre at best. We did not return to our room until almost midnight. At that time we discovered there was very little toilet paper and very...

Thank mustang4088
Ticonderoga, New York, United States
Reviewed 3 September 2016

Stayed 2 nights midweek. My husband and I had a king room. Check in was easy and the staff was friendly. The property is nice, but this hotel and casino is an older property. Some areas are more updated, like the restaurant we ate at. The rooms are really spacious. The bed was comfy. The pillows were small and lumpy...

Thank Susan W

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast included

Additional Information about Vernon Downs Hotel

Address: 4229 Stuhlman Rd, Vernon, NY 13476-4516
Region: United States > New York > Vernon
Price Range: €102 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Vernon Downs Hotel 2.5*
Number of rooms: 173
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Also Known As:
Hotel Vernon Downs
Downs Hotel Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Vernon Downs Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room high floor.. 7 facing the track... great views”
Donliberty, 17 May 2017 | Read review
“Never book any room here! They'll lose your reservation!”
waynewP5738SV, 10 Dec 2016 | Read review
“Wifi is not good in rooms, don't count on it.”
mustang4088, 12 Sep 2016 | Read review
“Ask for a room that faces the racetrack-in the morning the horses will trot on the track”
newyorkersyr, 25 Aug 2016 | Read review
“I just tell them I don't want to have children above me!”
ElaineD518, 12 Aug 2016 | Read review
5 of 5
US$128* /night
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Hotel Vernon DownsUS$137
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Prices are for 1 room, 2 adults
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