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Red Roof Inn Utica

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Red Roof Inn Utica
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486 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Toronto
Reviewed 20 August 2014 via mobile

We checked in on a road trip and found the room to be very adequate. Clean, newly renovated, though a bit stale smelling, and very friendly service at the desk. Very conveniently located off the highway. This isn't luxury, but it is great value for money. We'd gladly stay here again.

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Helpful?
Thank Dnwman
Bayport, New York
Reviewed 19 August 2014

Good price, clean rooms! Friendly attentive staff. No hair dryer in room called front desk had one sent up, also extra towels. Towels are on the thin side, but fresh ones were left every day. Pillows are also thin, ask for extras at check in. Pets are allowed which could bother people with allergies, fridge and micro in our rooms,...

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Helpful?
Thank Lori R
Kentucky
Reviewed 19 August 2014 via mobile

We stay at a lot of red roof inns because of our small pet and good reward program. This facility has been updated and is clean and comfortable. The setting outside is beautiful. My only complaint is that my husband left his work boots and when we realized it I called. They couldn't find them. I emailed the manager several...

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Helpful?
Thank Tricia L
Justin S, General Manager at Red Roof Inn Utica, responded to this review

Thank you for taking the time to write a review regarding your stay. Your kind words will be shared with the rest of my team. I am sorry that your boots went missing. I have since improved our lost and found procedure to ensure proper handling of items left behind by our guests. We do hope that you folks stay...

Saratoga Springs, New York
Reviewed 13 August 2014

Clean, recently updated, comfortable, and pleasant staff. That is all I wanted,and that is exactly what this Red Roof delivered. Good value. Convenient location just off the Interstate. Restaurants nearby.

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Thank ace091
RANDOLPH
Reviewed 11 August 2014

Had to pull off the road early as we were on a motorcycle and the skies were about to open up .We got off the highway just as the rain started and found the Red Roof close by the exit. We got a room and managed to get the bike unloaded just before the skies let go with a downpour....

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Thank EDWARD M
Michigan
Reviewed 7 August 2014 via mobile

We stopped here for an evening after a long day of driving. The girls at the desk in the evening were nice but that's the extent of my good experience here. The bed and pillows were filled with black animal fur....the air conditioner was very loud and had a musty smell and the corners of the room hadn't been clearly...

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Helpful?
Thank TravelingSeas123
Justin S, General Manager at Red Roof Inn Utica, responded to this review

Thank you for taking the time and writing about your stay. Please accept my apologies for your lackluster experience. As you can see from the other reviews on Tripadvisor, what you experienced is not the norm. I would be very grateful if you contacted me at (315)724-7128, so that I may gain more information in order to improve the quality...

Sparks, Nevada
Reviewed 3 August 2014

Great for overnight stop on NY Thruway - right at the interstate exit, but quiet. Restaurants of all kinds within one mile. Spotless inside , liked the bare floor instead of carpeting. No iron or board in room, but assume they are available if you ask, as they are listed. Everything about the room and property was fine. Good value....

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Thank HappyRetiredOne
Bethel, Connecticut
Reviewed 1 August 2014

Booked a room at the Red Roof Inn in Utica, NY and deliberately kept my expectations low. I must say I was pleasantly surprised and pleased. Is it a luxury hotel? Absolutely not! It was, however, clean inside and outside and the price was excellent. I even think we had free wi fi! Front desk clerks, General Manager Justin and...

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Thank MaryJo10789
Danville Ca
Reviewed 28 July 2014

Stayed 4 nights in the king room. Looked newly renovated. The staff kept this room very very clean. I loved the hardwood floors. A small desk to work on was nice. Microwave and refrigerator were included. Very close to highway but could not hear any noise at all. Utica itself is a bit dicey but if you have to be...

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Thank traveller2107
London, Canada
Reviewed 27 July 2014

Stayed at the Utica Red Roof for an overnight pit stop en route to Boston, primarily because of the renovated rooms. It's still nothing fancy, but definitely newly outfitted and therefore clean without all the years of wear and tear. This Red Roof is an old school motel without hallways, i.e. exterior access to your room. After reading earlier about...

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Thank threadhead

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Utica

Address: 20 Weaver Street, Utica, NY 13502
Region: United States > New York > Utica
Price Range: €51 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Utica 2*
Number of rooms: 112
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Also Known As:
Red Roof Hotel Utica
Utica Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Utica staff and other travellers.
5 questions
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Atlanta
Poughkeepsie, New York
over a year ago
Warren, Ohio
over a year ago
Fredericton, Canada
over a year ago

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Questions? Get answers from Red Roof Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a pet try to avoid the second floor units.”
 of 5 bubbles susanmQ6019SJ, 16 Nov 2016 | Read review
“easy to reach just off the main highway”
 of 5 bubbles GaryO346, 31 Oct 2016 | Read review
“Ask for prices first. Don't get surprised when the bill comes in.”
 of 5 bubbles dealer13501, 4 Oct 2016 | Read review
“Ask for ground floor as there are stairs to the second floor.”
 of 5 bubbles BobNepean, 7 Sep 2016 | Read review
“Handicap facilities are very helpful!”
 of 5 bubbles 496sharonf, 3 Aug 2016 | Read review
5 of 5