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Hampton Inn Utica

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#1 of 13 Hotels in Utica
Certificate of Excellence
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649 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Utica
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Showing 645: English reviews
Reviewed 18 October 2015

Booked this hotel on our way home to Pa from Vermont, NY state vacation. Check in was great, friendly staff with dinner recommendations etc. They had some very good snacks available. We were impressed. We should have saved some of the snacks for the next morning. We went down for breakfast at 8AM. The selection was poor: eggs were gone,...

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Helpful?
Thank ghgads
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear ghgds. Thank you for taking time out of your day to write a review about us. Allow me to deeply apologize for the Breakfast during your stay at the hotel. I sincerely apologize that your stay had not met your standards and appreciate your honest input. We pride ourselves on great service and ability to accommodate our guests and...

Reviewed 17 October 2015 via mobile

Booked this hotel through Trip Advisor for a one night stay on the way to Oswego University. This was my first stay at a Hampton Inn, and I was pleasantly surprised. I booked a double queen room for a stay with three people. Check in was quick and easy. The rooms were clean and fresh smelling, as were the hallways....

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Thank TazAmato
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Taz A, Thank you for staying with us during your travels to utica! We are thrilled that you we pleasantly suprised about staying at our facility! We strive for excellence here and you received just that. I will work with the maintenance team to be sure the vent fans in the bathrooms are working! The next time you are...

East Brunswick, New Jersey
Reviewed 16 October 2015

This was my first trip to Utica,NY.My wife was born in Rome,NY so this was a trip for her to revisit her childhood home.The Hampton Inn in Utica could not have been a better choice for what we planned to see.The Inn itself was excellent,the staff was extremely helpfull and friendly.We spent 3 days exploring the area and my wife...

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Helpful?
Thank rjb1941
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Rjb1941, It was a pleasure to Host you and your wife here at the Hampton Inn Utica! We are thrilled we exceeded your expectiations, and it was wonderful talking about the past and how Rome was with your wife. If you are ever in the area, please think of us! Remember, We love having you here!

Portland, Maine
Reviewed 13 October 2015

I guess Hampton Inns are the upper end of the modest cost hotels and you expect a bit more from them for that. This one delivers. It is a bit hard to locate (Turn in at the Denny's sign) but worth it. Quiet location. Very well maintained and nicer amenities than other Hamptons I have stay in. The breakfast was...

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Helpful?
Thank petethecat63
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Petethecat63, Thank you for staying with us at the Hampton utica! We are thrilled you enjoyed your stay here and that you received excellent service while you are here! We are nestled back behind dennys so you have to look for us, but you will not be disappointed when you do stay! Remember We love Having You Here!

Boston, Massachusetts
Reviewed 10 October 2015

A decent hotel near downtown Utica. The hotel was clean and quiet. The rooms were large and came with a refrigerator. The bed was very comfortable with good pillows and the water pressure in the shower was fine. They also had a swimming pool on the first floor which had warm water and air (it was cold outside). The free...

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Helpful?
Thank SteveGatr
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Steve Gater, Thank you for choosing the Hampton utica while traveling through! We are thrilled you enjoyed your stay! We pride ourselves on excellent Customer Service! We love that we have the walkabilty of Utica and you can enjoy some of the finest dinning around with in a short walk (or drive) of our property! The next time you...

Upper Marlboro, United States
Reviewed 10 October 2015

The stay was very good overall and I will recommend the Hampton Inn in Utica to those travelling to Utica. You have to pay close attention to the entrance road to the hotel. This is new and you might miss it. Once you get there the staff will great you with a smile.

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Thank Philip S
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Phillip S, Thank you for choosing to stay with us while you are visiting Utica, NY. We strive ourselves on excellent customer service and we are thrilled you were greeted with a warm smile! The sign is lower to the ground, & we are nestled back in behind Denny;s but you can expect a quiet stay while with us!...

El Dorado, Arkansas
Reviewed 2 October 2015

This was a wonderful Hampton Inn....We've just about decided to switch from Best Western to Hampton Inn when we're traveling by car....A spacious room with a large flat screen TV and free internet connections....The breakfast was better than most we've experienced....Would certainly recommend this hotel should you ever be in the Utica area.

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1Thank drcody775
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Donald C! We are thrilled you made the choice to stay with us while visiting Utica! Thank you for taking the time to write a review about our property! We pride our selves on a clean hotel, and excellent customer service! The next time you are passing buy, please think of us! We would love to invite you back...

Reviewed 2 October 2015

Very friendly and helpful staff! The location was great! There were many food choices nearby. In the morning they had neatly packed travel breakfast to go for guests. My favorite part about my stay was the comfortable bed and the pillows. I had more pillows than I needed and had to remove a couple. My pet peeve is dirty bathrooms...

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2Thank Corey R
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Cory R, Thank you for taking time out of your busy day to write a review about our hotel! We pride ourselves on our excellent customer service and we are thrilled that is exactly what you received! Our guests tend to love our Sealy Mattresses and thankful they provide an excellent nights sleep! Remember the next time you are...

Boston
Reviewed 30 September 2015

We had quick stop over in Utica and the Hampton Inn fit our needs. A little out of the way. It is set back, but the hotel chain lives up to your expectations. Usually consistent and we know what to expect. Nice, clean and comfortable. Not too far from downtown Utica, but plenty of local area restaurants to grab a...

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Helpful?
1Thank Virginia P
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Virgina P, We are thrilled you chose to stay with us! Thank you for taking the time out of your day to write a review about our property. We strive for excellence here and are very excited that is exactly what you experienced. We are thrilled we are just off the road as it ensures a quiets night stay...

Buffalo, United States
Reviewed 28 September 2015

Have tried all hotels in Utica, but prefer the Hampton. It is behind Denny's, across from McDonalds and Delmonico's Steak house. Perfect location, easy access to everything, clean, friendly, comfortable. I stay here regularly and highly recommend it.

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Helpful?
Thank Jeffrey H
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Jeffery H, Thank you for being a loyal a guest to our property! We are thrilled you took the time out of your busy day to write a review about our property. We strive ourselves on excellent customer service! We look forward to the next time you are in Utica visiting! Please think of us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 

Additional Information about Hampton Inn Utica

Address: 172 N Genesee St # 180, Utica, NY 13502-2510
Region: United States > New York > Utica
Price Range: €121 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Utica staff and other travellers.
7 questions
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Derry, New Hampshire
5 months ago
6 months ago
Apalachin, New York, United States
over a year ago
Apalachin, New York, United States
over a year ago

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Questions? Get answers from Hampton Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask reception for list of free movies and popcorn”
 of 5 bubbles RRW81, 4 Oct 2016 | Read review
“Get a top floor to cut down on overhead foot noise.”
 of 5 bubbles GandM_Travel, 7 Sep 2016 | Read review
“Rooms at the end of the hallways quieter.”
 of 5 bubbles NYCHotelManager, 26 Aug 2016 | Read review
“Get a room with a King bed if you can. Room will be spacey.”
 of 5 bubbles Rostam, 23 Aug 2016 | Read review
“Noise levels from adjacent rooms and hallway were high. Bring earplugs to sleep.”
 of 5 bubbles williejoeshaver, 27 Jun 2016 | Read review
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