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Hampton Inn Utica

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#1 of 13 Hotels in Utica
Certificate of Excellence
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Utica
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Showing 661: English reviews
Tulsa, Oklahoma
Reviewed 17 January 2016 via mobile

Convenient, clean, friendly staff. Could use some updating of the entrance, but if it is all about the looks then your not searching for hotels in this price range. A few restaurants are close. You can walk to Denny's (half bock, attached to parking lot), but I might suggest crossing the street and going to Delmonico Italian restaurant. See reviews.

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Helpful?
Thank vlepak
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Vlepak, Thank you for taking the time to write this review. We are delighted that you chose to stay with us while you were in the Utica area. I will pass along about the updating of the front entrance to my management company for future plans of renovations. We look forward to seeing you again in the future. Remember...

Reviewed 16 January 2016 via mobile

After a quick rough start with a mix up checking in, this turned out to be a great hotel! We stayed two nights for a tournament with our sons team, staff was great, gave the boys a room for knee hockey, of course the kids loved the snacks! Lobby area was a great place for parents to sit and talk...

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Helpful?
Thank Chelsea L
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Chelsea, Thank you for taking the time to write a review. I'm delighted that you had a wonderful at our hotel! I'm happy to hear that the staff could get those passes printed for you and I would like to apologize about the computers being down in the business center. If your team comes to Utica again for your...

Columbus, Ohio
Reviewed 4 January 2016

Recently updated room, good sized room and bathroom, very nice young men working at the front desk greeting everyone and offering complimentary bottled water. Large seating area in lobby with tv, fireplace and couches, a comfortable place to bring food or relax before heading up to your room. Nicely decorated for Christmas. Pool was very small and a bit murky....

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Helpful?
Thank layla72
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Layla72, Thank you for taking the time out of your day to write a review. We strive for excellence here and value our guests feedback. I'm delighted to hear you had such a fantastic stay with us! I'm glad you enjoyed our Manager's Reception. We do put it on every night at 5 and desserts out at 7. The...

auburn ny
Reviewed 17 December 2015

Stayed one night to do the Polar Express in Utica with our 6 yr old granddaughter. Very friendly welcome at the front desk; extremely helpful staff throughout our one night stay. Snacks in the lobby PM, DGD received a bag of treats for the room, directions provided, dinner suggestions provided (Babe's nearby - good choice). The hostess at breakfast was...

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Helpful?
Thank kickerAuburnNy
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Kicker, Thank you for the amazing review. I'm delighted to hear that you were in town for the Polar Express and hope you enjoyed it! Thank you for the recommendations to stay at our hotel! We do hope to welcome you back when you are in the Utica area again! Hopefully next time you will get a chance to...

Moravia, New York
Reviewed 6 December 2015

My family of four (2 adults, 2 very young children) stayed here one night while meeting with family friends. We were pleasantly surprised by the welcoming and attentive staff, the clean, classy rooms. The continental breakfast was fairly simple but included both hot and cold items that were all good. This was the first time we have stayed at a...

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Helpful?
Thank Melissa G
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Melissa, Thank you for such an amazing review. We are delighted to hear that your first stay with a Hampton was fantastic! Our staff strives to make all of our guests feel like this is their home away from home! The items in our breakfast are chosen by the brand and we are happy to hear that it was...

Auburn, New York
Reviewed 29 November 2015

The staff was so accommodating. Our room's fridge was broken. So they moved us to a room next door. Pool was a treat. Breakfast on the go is a good idea. The breakfast staff on our second morning apologized for delay in getting food out. Earlier guests (young boys) had 3-4 plates. Then a few young girls wiped out the...

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Helpful?
Thank cindyspies
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Cindy, Thank you for staying with us here at the Hampton Inn. I would like to apologize about having to move your room due to the fridge but glad you were settled in okay! We love making our guests feel like this is their home away from home. We are so delighted you had a fantastic stay. We look...

Lockport, New York
Reviewed 29 November 2015 via mobile

Whenever business takes me to the Utica, New York area I always stay at this Hampton Inn. The staff is great and treats you like family. Always a warm welcome back, can we do anything for you, etc. They go out of their way to make you want to come back.

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Helpful?
Thank Jim C
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Jim, Thank you for choosing to stay with us whenever you are in the Utica area for business and thank you for the wonderful review about our property. I'm delighted to hear you had such a fantastic stay with us! We strive for excellence here at the Hampton Utica and that is exactly what you received. We look forward...

Buffalo, N.Y.
Reviewed 17 November 2015

If you're looking for a comfortable place to stay that's convenient to the Utica exit of the Thruway this is it. The hotel itself is updated and very clean. Front desk staff is very helpful and courteous. They made us feel very welcome. Rooms are a good size and beds are very comfortable. Complimentary cookies, evening snacks, and breakfast buffet...

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Helpful?
Thank espang
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear espang, We are thrilled you chose to stay with us! Yes our location is tricky to get used to with us being behind Dennys, but we are nestled back in a quiet area, and we are located right off the NYS Thruway (I-90) Thank you for taking the time out of your day to write a review. We strive...

Utica, New York
Reviewed 11 November 2015 via mobile

My fiance and myself stayed in the Hampton inn for 4 days after a devastating fire we had lost everything.. The staff made us feel so comfortable and treated us w/ respect & kindness..the few days there took our minds off the loss and made us feel human again, great room, cozy amazing bed for a good nights rest (...

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Helpful?
Thank Necole C
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Necole and Fred, thank you for writing a wonderful review about our property. We are glad we were able to give you a peice of mind at one of the worst times in your life. We strive for excellence here at the Hampton Uitca and that is exactly what you received. The next time you need a stay-cation, please...

Canajoharie, United States
Reviewed 5 November 2015

it was the best experience, heck i didn't even want to leave, just wished i brought my swim trunks. the location was great, the staff was great, and everything is in walking distance. oh and the always have something made near the front desk for a snack.

Review collected in partnership with Hampton
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Helpful?
Thank Stephan P
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Stephan P, We are thrilled you chose to stay with us! Thank you for writing a review! We strive for excellence here in Utica. We also have such a wonderful walkability for our location for amazing food! Please, the next time you are in the area, please stay with us and remember your swim trunks! If you visit under...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 

Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee Street, Utica, NY 13502
Region: United States > New York > Utica
Price Range: €126 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Utica staff and other travellers.
7 questions
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Derry, New Hampshire
6 months ago
7 months ago
Apalachin, New York, United States
over a year ago
Apalachin, New York, United States
over a year ago

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Questions? Get answers from Hampton Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask reception for list of free movies and popcorn”
 of 5 bubbles RRW81, 4 Oct 2016 | Read review
“Get a top floor to cut down on overhead foot noise.”
 of 5 bubbles GandM_Travel, 7 Sep 2016 | Read review
“Rooms at the end of the hallways quieter.”
 of 5 bubbles NYCHotelManager, 26 Aug 2016 | Read review
“Get a room with a King bed if you can. Room will be spacey.”
 of 5 bubbles Rostam, 23 Aug 2016 | Read review
“Noise levels from adjacent rooms and hallway were high. Bring earplugs to sleep.”
 of 5 bubbles williejoeshaver, 27 Jun 2016 | Read review
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