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Hampton Inn Utica

172 - 180 North Genesee Street, Utica, NY 13502-2510
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more!
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
Dry Cleaning
Multilingual Staff
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Room features
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
44Car recommended
Grade: 44 out of 100
50Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews (829)
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824 results
Traveller rating
490
208
77
30
19
Traveller type
Time of year
LanguageEnglish
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490
208
77
30
19
Show reviews that mention
All reviews front desk cookies room was clean denny's restaurant would definitely stay here again complimentary breakfast parking lot nice stay waffles next morning easy access fresh fruit very nice hotel staff was friendly the breakfast area long drive new york
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1 - 5 of 824 reviews
Reviewed 2 weeks ago

Front desk staff was kind and helpful, but the hotel is old, entrance to hotel is thru a Denny's parking lot, cafe area is cold at breakfast, had to replace the clock, coffee maker & toilet seat, mold in shower. Cleaning was below average, curtains...More

Review collected in partnership with Hampton
Date of stay: November 2018
Thank Climber45400084193
Response from Jessica S, General Manager at Hampton Inn UticaResponded 1 week ago

Dear Climber45400084193, Thank you for taking the time to write this review for us. Please allow me to deeply apologize over your recent experience during your stay. That is not the highest level of service and cleanliness that we pride ourselves on. We are currently...More

Hotel's Favourite
Reviewed 4 weeks ago

This Hampton Inn was great. With a snowstorm coming, I was able to check in early. It is within walking distance to downtown and the Stanley Theatre. There are also many restaurants a short walk away. The staff was great. The exercise room was fine....More

Date of stay: November 2018
Thank Dylan3961
Response from Jessica S, General Manager at Hampton Inn UticaResponded 3 weeks ago

Dear Dylan3961, Thank you for taking the time to write this review for us. The entire staff strives to make sure all of our guests feel like they are at their "home away from home" even with a snowstorm looming! I'm delighted with the not...More

Reviewed 2 weeks ago

The staff at this Hampton Inn was fantastic. We brought our grandchildren to the Polar Express here in Utica and stayed here. On arrival we had cookies and crayons and Polar Express designs which my grandchildren enjoyed coloring. The breakfast was excellent. The bed was...More

Date of stay: December 2018
Thank NewYorkRayman46
Response from Jessica S, General Manager at Hampton Inn UticaResponded 1 week ago

Dear NewYorkRayman46, Thank you for taking the time to write this review for us. I'm so delighted that you had such a wonderful stay during your recent trip to Utica for the Polar Express. The entire staff strives to make sure all of our guests...More

Reviewed 6 November 2018

So we were in town for a concert and decided to stay at the Hampton as we've found them very reliable in the past. And this one really was fine except that after arriving back to our room after 11:00 pm I happened to notice...More

Date of stay: November 2018
Thank lantz4
Response from Jessica S, General Manager at Hampton Inn UticaResponded 7 November 2018

Dear lantz4, Thank you for taking the time to write this review for us. Please allow me to deeply apologize over your recent experience you had during your recent stay with us. That is not the highest level of standards that we pride ourselves on....More

Reviewed 5 November 2018

We were on a group trip with 6 other couples. We were given a fair group rate and all loved this Hampton. Breakfast was amazing. The staff was incredible. They got us all on the same floor and everybody raved about the facility. You cant...More

Review collected in partnership with Hampton
Date of stay: November 2018
Thank J4964KOpatrickd
Response from Jessica S, General Manager at Hampton Inn UticaResponded 6 November 2018

Dear J4964KOpatrickd, Thank you for taking the time to write this review for us. I'm so delighted that your entire group had a wonderful stay during your recent visit. The entire staff strives to make sure all of our guests feel like they are at...More

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Questions & Answers
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420yankeefan420
11 November 2018|
AnswerShow all 4 answers
Response from lantz4 | Reviewed this property |
I don’t think so, just a pool.
1
Vote
TwistedFate1729
1 November 2016|
AnswerShow all 5 answers
Response from Jessica S | Property representative |
Good morning TwistedFate1729, We do have the Disney Channel in our rooms, it is channel 27 as well as Cartoon Network, that is channel 22. At the front desk we also have over 300 DVDs to sign out for our guests to enjoy!
1
Vote
laughton8201
2 July 2016|
Answer
Response from RichC250 | Reviewed this property |
Service animals are allowed, however no regular pets are allowed.
0
Votes
Room Tips
"Great place to rest while traveling I-90."
scottn889
6 Sep 2018
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"Had to catch a lift to the second floor flat, not a problem, little trafficy with the pool and kids running..."
CaliforniaChrome
13 Aug 2018
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"3rd floor on the ends of the hall"
larn796
10 May 2018
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"Ask about room type options."
KevinM303
27 Feb 2018
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PRICE RANGE
US$117 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn utica hotel uticautica hampton inn
LOCATION
United StatesNew YorkUtica
NUMBER OF ROOMS
83
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