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BEST WESTERN Gateway Adirondack Inn

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BEST WESTERN Gateway Adirondack Inn
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315 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Gateway Adirondack Inn
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Showing 310: English reviews
Cumming, Georgia
Reviewed 2 October 2016

I will not be staying at this hotel again in the future. When checking into a hotel, I am always asked for my ID and form of payment. The person behind the counter checking me in usually gives a cursory glance at my ID and then swipes my credit card and reminds me that a hold of a specified amount...

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Helpful?
Thank JoyceB871
Chat P, General Manager at BEST WESTERN Gateway Adirondack Inn, responded to this review

Dear guest, asking ID and updating information is part of our check in procedure, most online reservation or travel agent site reservations not providing us complete guest information. whether guest stay one night or multiple nights information required for many reason. I apologize for your experience about people harassing you in front of building. If you have informed us ,our...

SE Pennsylvania
Reviewed 28 September 2016

Arrived 9/21/16 for 2-night business trip, selected this property for price and location. Tony at check-in was quite friendly and helpful, checked me in very quickly and gave recommendations on local restaurants. Breakfast was certainly adequate, with cereals, pancakes, scrambled eggs, sausage, all fresh. Hotel seems to be converted motel, with exterior enclosed hallways added during a remodeling so that...

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Thank Dt0wn_traveler
Horseheads, United States
Reviewed 26 September 2016

We drove our motorcycles in for the weekend to take the Adirondack Scenic Railroad trip up to Old Forge. The Hotel was very comfortable. We were allowed to park our bikes under the canopy to keep the dew off. Tony (Front Desk) was a joy to talk with and made us feel very welcome. We ate the breakfast on our...

Review collected in partnership with Best Western
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Thank Sharon G
Mebane, North Carolina
Reviewed 24 September 2016

We were put in the 2 story building that is a short distance from the lobby. There is no elevator in that building. We were able to handle that okay, but it isn't always easy to do so. The breakfast room is quite lovely. Breakfast was about usual for such a hotel. I would stay there again but ask for...

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Thank Johnson747
Brooklyn, United States
Reviewed 17 September 2016

Stayed one one night passing through New York. Spent a comfortable night and the room was fine for a place to spend the night. Clean room, good AC and breakfast. The only problems we experienced were at the front desk. When we arrived there was no one present to ckeck us in. We looked down hallways and waited about 10...

Review collected in partnership with Best Western
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Thank Dawn B
Reviewed 17 September 2016

I feel breakfast should have consisted of more options of hot food. The eggs option was just boiled eggs which i don't eat unless its hot. The room was excellent. I stayed in the King room. The locatione was perfect.

Review collected in partnership with Best Western
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Thank 411trinaa
Cleveland, Ohio
Reviewed 14 September 2016

Stopped at this Best Western on a Tuesday evening (8/30/16). Check in process was all right - relatively quick. Walked to room. Hotel clerk had put us in room with about 10 guys out front (construction workers staying at the facility I presume), yacking it up and smoking cigarettes. No reason to put it us in this particular room, as...

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Thank jblacklight
Pittsburgh, United States
Reviewed 13 September 2016

We have always been happy with our stays at Best Western and that is why we booked a room for our trip. When you open the door to the room and you are overwhelmed by a musty smell it is vey disappointing. Had to have the air on and windows open...was just glad that the window did open.

Review collected in partnership with Best Western
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Thank Nancy M
Oshawa, Ontario, Canada
Reviewed 12 September 2016

We stayed at this Best Western as it was on our route to Vermont, and it was close to "Delmonico's", a restaurant that we like. No complaints about the rate, which was very economical. Bed was very comfortable, and the room was updated and spacious; however, the bathroom was a bit on the small side. The complimentary breakfast was disappointing....

Review collected in partnership with Best Western
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Thank Tina K
Tucson, United States
Reviewed 11 September 2016

very comfortable hotel. good location. Used washer and dryer to do laundry. It was conveniently located. Would of liked to have seen a few chairs to sit in. Had to go outside to sit down while doing laundry. Overall it was a good stay.

Review collected in partnership with Best Western
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Thank Kellie B

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Gateway Adirondack Inn

Address: 175 N Genesee St, Utica, NY 13502-2511
Region: United States > New York > Utica
Price Range: €78 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gateway Adirondack Inn 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gateway Adirondack Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Gateway Adirondack Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have any concerns about going up and down stairs with your luggage, don't take a room in the 2 story addition.”
 of 5 bubbles Johnson747, 24 Sep 2016 | Read review
“The rooms on the back side were very nice”
 of 5 bubbles 574joeyr, 6 Sep 2016 | Read review
“All was quiet.”
 of 5 bubbles SidD665, 18 Jul 2016 | Read review
“I would opt for the rooms in the older part of the hotel.”
 of 5 bubbles Delaw, 27 Jun 2016 | Read review
“My friends had a room with refrigerator and microwave, I had neither. Ask for that option if it's important”
 of 5 bubbles 851debran, 23 May 2016 | Read review
5 of 5