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24/12/2017 25/12/2017
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    Holiday Inn Express Hotel & Suites Utica

    23 Wells Ave, Utica, NY 13502-2521
    011 353 1800 937 225
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (40)
    Room & Suite (27)
    Dining (4)
    • Excellent64%
    • Very good27%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Holiday Inn Express Hotel & Suites Utica
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (272)
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    1 - 5 of 271 reviews

    Reviewed 18 October 2017

    Based on our experience, I don't know why this place gets so many good reviews. I'm being generous giving it an average rating as it borders on poor for me. I've got a lot of hotel stay experience for 20+ years, and my husband has...More

    1  Thank peela
    Response from llearnard, General Manager at Holiday Inn Express Hotel & Suites UticaResponded 20 October 2017

    Dear peela, Thank you for taking the time to provide your feedback to us. We are continually looking for ways to improve our guest experience. I apologize that your stay did not meet your expectations. We will utilize your feedback to correct any issues that...More

    Hotel's Favourite
    Reviewed 29 September 2017

    nice size pool. they did not have snacks or cookies like they had a year or so ago when I stayed here. I slept well and room was good size. the breakfast was good-a lot of choices to choose from. the staff was friendlyMore

    1  Thank Liz B
    Response from llearnard, Front Office Manager at Holiday Inn Express Hotel & Suites UticaResponded 1 October 2017

    Thank you so much for taking the time to review our hotel! We are so pleased you enjoyed your stay and were able to get a good nights rest! I do hope you were able to try one of the delicious cinnamon buns during breakfast....More

    Reviewed 11 October 2017

    Stayed in Utica on the way to Boston and found a good rate on a chain I frequent near the interchange. The room was nice, but not quite as large as some in the chain. Despite being on the first floor near the common area,...More

    Thank MiddleBass_Guy
    Response from llearnard, General Manager at Holiday Inn Express Hotel & Suites UticaResponded 16 October 2017

    Dear MiddleBass_Guy, Thank you for choosing to stay with us. I am happy that you found your room to be quiet and my staff to be nice. I hope you come and stay with us again in the future. Sincerely, Lisa Learnard General Manager

    Reviewed 31 August 2017

    We stayed one night while visiting ace of diamonds mine. Comfy beds, clean rooms. Husband loved the size of the tv in our room. Friendly from desk. The breakfast was only so so, nothing to brag about, but it's free, so we cannot complain.

    Thank funinthesun44
    Response from llearnard, Front Office Manager at Holiday Inn Express Hotel & Suites UticaResponded 2 September 2017

    DearFuninthesun44, Thank you for taking the time to review our hotel! We love hearing of the attractions people visit in our area. We do hope you come back and stay with us in the future to enjoy our comfy beds and our TV's!! Thank you,

    Reviewed 9 August 2017

    We stayed there for one night. No complaints at all. The hotel is very clean and well run. The room was very spacious. Breakfast is included and it was really good. Hot and cold options. The pool is really nice. It's small (typical hotel size)...More

    Thank jmom
    Response from llearnard, Front Office Manager at Holiday Inn Express Hotel & Suites UticaResponded 15 August 2017

    Dear Jmom, Thank you for taking the time to review our hotel! We are so pleased you enjoyed your stay with us and all we have to offer. We do hope when you are in the area again you choose to stay with us! Than...More

    Radisson Hotel-Utica Centre
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    512 reviews
    #3 of 5 hotels in Verona
    30.2 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Heated pool
    • Indoor pool
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$126 - US$193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Hotel & Suites Utica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Utica
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    Traveller (40)
    Room & Suite (27)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (45)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby HotelsSee all 13 hotels in Utica
    Radisson Hotel-Utica Centre
    594 reviews
    1.27 km away
    Hampton Inn Utica
    755 reviews
    .28 km away
    Nearby Restaurants
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    Utica Coffee Roasting Co.
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    Nearby Attractions
    Union Station
    22 reviews
    .62 km away
    Utica Children's Museum
    15 reviews
    .63 km away
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    .62 km away
    Utica Memorial Auditorium
    25 reviews
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    Ask a question
    Questions & Answers
    20 March 2017|
    AnswerShow all 3 answers
    Response from llearnard | Property representative |
    We have an indoor swimming pool. We do not have a hot tub.
    30 March 2016|
    Response from Amy W | Reviewed this property |
    I don't believe so....
    Krista H
    16 April 2015|
    Response from Lee A | Property representative |
    Hi Krista, Our largest room is a Two Queen Bedroom Suite and that room has exactly what you describe. The main bedroom has the two queen size beds, easy chair, mobile desk, and TV with dresser. In addition to that is the... More
    Room Tips
    "I've stayed on all floors. First the best."
    Read review
    "The top floor is nice and quiet."
    Read review
    "Request top floor"
    Read review
    "Always get a room with 2 queen beds just in case one is not acceptable"
    Read review
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