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Holiday Inn Express Hotel & Suites Utica

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Traveller (45)
Room & Suite (35)
Dining (7)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(50 reviews)
“breakfast room”(9 reviews)
“pillow cases”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Utica
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Utica
Special Offer: Book Direct and Save
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
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284 results
Traveller rating
177
77
21
7
2
Traveller type
Time of year
LanguageEnglish
177
77
21
7
2
Show reviews that mention
All reviewsfront deskbreakfast roompillow casesfree breakfast isgreat water pressurefire pitlocal collegeshower curtainmain roadwould stay here againnice sizegreat place to stayspent one nightthin wallscookiesbeds were comfortablei highly recommend this hotel
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1 - 5 of 284 reviews
Reviewed 3 days ago

12 hours of driving made my stay here a welcome rest. Cookies in the lobby at 7:30 were a treat. Room was clean and comfortable and the bed was one of the best. Breakfast has a good selection of options. Staff was so polite and...More

Thank Renzo B
Response from Btownsend, Manager at Holiday Inn Express Hotel & Suites UticaResponded yesterday

Dear Renzo B, We appreciate you taking the time to write this review, we are truly thrilled you were so happy with your stay with us!! We hope you always choose to stay with us when passing through the area again. Thank you, Brandee Townsend

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I have stayed here multiple times over the last few years and never had a bad experience. Rooms are clean, staff is friendly, and the breakfast is good. The outdoor sitting area is nice too for evening cocktails. Would highly recommend staying here.More

Thank Eric R
Response from Lisa L, General Manager at Holiday Inn Express Hotel & Suites UticaResponded 4 weeks ago

Dear Eric R, I am very pleased that you have stayed with us multiple times and have had a good experience. I am happy that you have been able to enjoy our outdoor sitting area. We look forward to you staying with us again in...More

Reviewed 5 days ago via mobile

We stopped in late afternoon looking for a place to stay for the night. We are a family of three looking for a room with two queen beds. They were sold out. The very nice receptionist called another hotel trying to get us a room...More

Thank Hands4atlas
Response from Btownsend, Manager at Holiday Inn Express Hotel & Suites UticaResponded yesterday

Dear Hands4atlas, Thank you for taking the time to write this wonderful review, we strive to accommodate every person who walks through our doors. We are so thrilled we could do that for you as well. We hope you always stop in on your travels...More

Reviewed 1 week ago via mobile

We were there with a group of friends to attend an event in Utica. The staff is wonderful, property is newer and well maintained. Good location, close to highways and restaurants. Morning breakfast is simple but has a good variety.More

Thank Suzanne H
Response from Lisa L, General Manager at Holiday Inn Express Hotel & Suites UticaResponded 1 week ago

Dear Suzanne H, Thank you for taking the time to provide your feedback. I am pleased that you found our staff to be wonderful and our property to be well maintained. We hope that you and your friends choose to stay with us again on...More

Reviewed 1 week ago

location of the hotel is so easy to get to, right off the t-way and other highways. it's off a main road but if you're not paying attention, you'll miss the street that it's on, as that street is sandwiched by retail. the immediate area...More

Thank rocyomama
Response from Lisa L, General Manager at Holiday Inn Express Hotel & Suites UticaResponded 1 week ago

Dear rocyomama, Thank you for taking the time to provide us with your feedback. We will use this to make any changes we can to provide you with an even better experience the next time you stay with us. We are happy we able to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$148 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (45)
Room & Suite (35)
Dining (7)
Pool & Beach (4)
Questions & Answers
Ask a question
revmarty
3 April 2018|
AnswerShow all 3 answers
Response from Lee A | Property representative |
Queens, there aren't any doubles in the hotel.
0
Votes
Gqr3
20 March 2017|
AnswerShow all 3 answers
Response from Btownsend | Property representative |
We have an indoor swimming pool. We do not have a hot tub.
0
Votes
roadtriper2016
30 March 2016|
Answer
Response from Amy W | Reviewed this property |
I don't believe so....
0
Votes
Room Tips
"Room on the first floor was quiet and easier than worrying about elevator with luggage"
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"Ask for a room on the top floor and at end of hall."
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"higher floor"
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"I've stayed on all floors. First the best."
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