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BEST WESTERN PLUS Franklin Square Inn Troy/Albany

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#2 of 3 Hotels in Troy
Certificate of Excellence
GreenLeadersSilver level
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391 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Franklin Square Inn Troy/Albany
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Showing 386: English reviews
Auburn, NH, United States
Reviewed 1 August 2016

This hotel was in a very good location right in downtown Troy. A restaurant and park are right across the street, other restaurants within walking distance. The hotel is fairly basic, but clean and adequate. I would stay here again. The hotel is currently under construction in the back, but this did not affect us at all (we visited Friday...

Thank Edward R
Kerrville, Texas
Reviewed 31 July 2016

... to have more modern rooms. The remodel was not affecting guests in other parts of the hotel when I was there, but the construction will result in fewer parking spaces. Handicap parking is very well located. The room was clean, and the breakfast was acceptable for this class of hotel.

Thank David G
Cortland, United States
Reviewed 31 July 2016

This hotel was very clean. We stayed in a king room. Nice accommodations, but it was small. Hard to get around a huge desk chair and bed. But all in all very nicely decorated and clean! It was very close in walking distance to a couple restaurants and bars which had very good food.

Thank Theresa C
Reviewed 28 July 2016

This hotel is in a wonderful location in downtown Troy. The rooms are nice and the hotel is very clean and well maintained. The breakfast is excellent. I was conducting a workshop and the hotel staff was extremely helpful and provided first class service.

Thank Bruce W
Fair Lawn, New Jersey
Reviewed 25 July 2016

As new RPI parents, we wanted to try a hotel in close proximity to the school. what a wonderful property - convenient, well-appointed, pleasant staff, and surprisingly quiet for its location. I will definitely stay again.

Thank Michele D
Reviewed 20 July 2016

Nice hotel, great location within walking distances to many restaurants and stores in downtown Troy. Room was a bit on the small side but well furnished. Decent breakfast. The BBQ restaurant across the street is AWESOME!!

Thank PeterDCanada
Lafayette, United States
Reviewed 18 July 2016

This is a very good hotel. While not as opulent as some it has great character and is well managed and maintained. It is always a pleasure to stay at the Best Western Franklin Square and is also quite convenient for me as my son is a doctoral candidate at RPI and lives about .25 miles from the hotel.

Thank Kenneth L
Reviewed 15 July 2016

I've been to many Best Westerns and this was one of the better ones, We received very good service during our stay and our room was comfortable with good amenities. The parking is free and of course the breakfast is free which was of a very high standard so well worth a stay if in Troy...

1Thank listenshh
Hampton Bays
Reviewed 1 July 2016

The Best Western at Franklin square in downtown Troy, NY is clean, comfortable and easy to get to. The location is easy walking distance to many interesting luncheon and dining establishments. The Hudson River with the Troy City Park for concerts, festivals and other interesting events is just across the street. CDTA bus transportation is available with a short walk....

1Thank Bruce K
New Canaan, Connecticut
Reviewed 29 June 2016

AC/heating system bangs on & off all night. No setting that will keep it on constantly (even the constant setting won't keep it on). We didn't know our neighbors but could hear all their conversations, snoring, etc...... Remote barely worked, internet connection was terrible, smell in bedding was repulsive, yuk, yuk yuk

1Thank Dartrips2013

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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more   less 

Additional Information about BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Address: 1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
Region: United States > New York > Troy
Price Range: €95 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Franklin Square Inn Troy/Albany 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Franklin Square Inn Hotel Troy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be on the top floor, on the end, not above the bfast room”
 of 5 bubbles N1178GZmichaels, 8 Nov 2016 | Read review
“The suite is great if you dont mind paying.”
 of 5 bubbles robertbakewell, 14 Nov 2015 | Read review
“Stay in upper floor Hudson river side”
 of 5 bubbles 517charlesw, 5 Sep 2015 | Read review
“West side has view of river front; good for people watching due to free concert every Wed at river front across from BW from June to Aug.”
 of 5 bubbles t0pgun, 21 Aug 2015 | Read review
“If a light sleeper do not stay in room 211. The elevator is right on the other side of the wall and you can hear it moving up and down.”
  • Double Queen Room
 of 5 bubbles Cac1234, 17 Aug 2015 | Read review
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