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Riverside Hotel

Traveller (117)
Room & Suite (40)
Traveller (117)
Room & Suite (40)
Dining (17)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Sky packages in rooms
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Banquet Room
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
18Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (569)
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567 results
Traveller rating
204
170
97
52
44
Traveller type
Time of year
LanguageEnglish
204
170
97
52
44
Show reviews that mention
All reviews the river lovely location evening buffet superior room wedding party full english eggs benedict bridal suite old english inns breakfast menu would stay again wedding reception wedding breakfast course meal excellent breakfast bar and restaurant salmon
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1 - 5 of 567 reviews
Reviewed 4 days ago

Attended the Riverside for a works Christmas meal. We had pre ordered our meal choice. I chose vegtable soup, roast turkey and chocolate brownie. The food in my opinion was excellent. The room was very inviting and the staff were all excellent.

Review collected in partnership with Greene King
Date of stay: December 2018
Thank GrandTour360598
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded 2 days ago

Good Afternoon, Thank you for your review about your Christmas meal, we are so pleased you enjoyed your evening and hope to see you again soon.

Reviewed 1 week ago

I attended a wedding reception sadly the staff could not cope. The staff were rude and constantly complained saying we were in the way it was difficult to find a seat whilst waiting for the meal. The meals were brought into the reception two at...More

Date of stay: December 2018
Thank Nomates1
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded 1 week ago

Good Afternoon Thank you for your review all comments are taken seriously and let me apologise as these are not our normal standards,I will pass on your comments

Reviewed 3 weeks ago via mobile

This pub restaurant is lovely place where to have dinner and drink. Stop by with a family, having a 2 course meal. Service was fast. Staff friendly and professional. Christmas can see everywhere around. Need to come back when the fire will be on and...More

Date of stay: November 2018
Thank MonTami
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded 2 weeks ago

Good Afternoon, Thank you for your review we look forward to seeing you all again soon, when our fire is lit.

Reviewed 3 weeks ago

Walk in to the bar 1 bar staff serving 15 people, ask if table service available, there is so after finding our own table sat there for 10 minutes still not even ordered a drink let alone food, go to find some kind of manager...More

Date of stay: November 2018
Thank Ronnie823
Response from RiversideCRManager, Manager at Riverside HotelResponded 2 weeks ago

Thank you for your review, we apologise that your visit was not up to our usual standard. We take all reviews seriously and will be looking into why you were not met by a member of our team.

Reviewed 30 October 2018 via mobile

As a regular business customer the staff make all the difference at the Riverside. They really go the extra mile. Monika stands out for her great customer service. Rooms are clean, great pillows and hot showers.

Date of stay: October 2018
1  Thank Sherpa67908653680
Response from RiversideCRManager, Manager at Riverside HotelResponded 30 October 2018

Thank you for your nicely review. We are so pleased you enjoying your business stays with us. Our team (and pillows) are always here for you.

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Questions & Answers
Ask a question
TheSharps2014
16 May 2017|
AnswerShow all 6 answers
Response from RiversideCRManager | Property representative |
Good morning, It is best to contact the hotel directly about this enquiry thank you.
0
Votes
del-and-mags
18 February 2017|
AnswerShow all 7 answers
Response from RiversideCRManager | Property representative |
Good Morning, Burton town centre in a mile and a half walk, a taxi would only cost you 3.50 or a bus stop is located just at the end of our drive :)
1
Vote
lynngranville
12 November 2016|
AnswerShow all 3 answers
Response from RiversideCRManager | Property representative |
Good Morning Breakfast is included in the price of your room
0
Votes
Room Tips
"Ask for a large bathroom"
johntY832XW
8 Oct 2018
Read review
"Check that everything in the room works before you unpack."
cicsplex
6 Aug 2018
Read review
"Rooms on the South have fab views of the River & quieter. These rooms have poor lighting especially..."
vhs2
9 Apr 2018
Read review
"Ask for room with river view"
271sheilab
4 Apr 2018
Read review
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PRICE RANGE
US$72 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riverside hotel staffordshire
LOCATION
United KingdomEnglandBurton upon TrentBranston
NUMBER OF ROOMS
22
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