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Westchester Marriott

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Westchester Marriott
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540 Reviews from our TripAdvisor Community

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Showing 525: English reviews
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Rochester, New York
Reviewed 3 days ago NEW

Called a few times, rings, rings, rings, then someone answers and says they don't know how to look up information or reservation. Transfers me to reservations, still ringing after 12 minutes now. I do this every day and called this property out of courtesy to my client. Made note not to call again.

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Helpful?
Thank julie m
Gina C, Guest Relations Manager at Westchester Marriott, responded to this review

Thank you very much for taking time out to relay your concerns. It is with profound concern that I read your comment about our phone lines. This was certainly not reflective of the hotel’s standards. Kindly be assured that we will address the issues you highlighted and immediately work on improvements.

Coconut Creek, Florida
Reviewed 2 weeks ago via mobile

As a Platinum Elite, I've visited many Marriott properties, mostly for business and some for personal travel. This place was over the top. Extra staff staged in lobby to greet guests. Very engaging desk team for check in. Waitress Karen in hotel restaurant (Coopers Mill) has worked for this Marriott location for 35 years. Loved the food and her genuine...

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Helpful?
Thank Donna D
Haddam, CT
Reviewed 2 weeks ago

Hotel is easy to get to, with plenty of free parking and very nice staff. Beds are really comfy, but the rooms are rather small. Two restaurants there; Ruth Chris Steakhouse (expensive) and Cooper's (somewhat expensive). Great if you're on an expense account. The hotel is in the process of updating, but there are plenty of rooms and meeting spaces....

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Helpful?
Thank auntiearwen
Reviewed 3 weeks ago via mobile

We are here for a conference for the first time and the conference hall and facilities are good but the hotel needs a coffee shop as the restaurant is basically a bar and have options for lunch and dinner but need a cafe within the hotel so that don't need to hunt out for a cup of coffee or some...

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Helpful?
Thank sanyaiscute
Manager-NYCWE, General Manager at Westchester Marriott, responded to this review

Thank you for your recent stay, what a great suggestion you make, I will share this with the decision makers and maybe by your next visit we have some more options for our guests.

Middletown, New York
Reviewed 4 weeks ago

I stayed at this hotel just this past weekend. It was to just get away from being home with the kids. This hotel has the best hospitality team. The front desk staff was very friendly and checked me in quick. They have a huge indoor pool and a huge jacuzzi. I felt like i was away in Florida with the...

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Helpful?
Thank BeverlyB1909
Manager-NYCWE, Manager at Westchester Marriott, responded to this review

Thank you so very much for this outstanding review, it is such a pleasure to welcome back our many repeat guests, we recently upgraded all our beds and have smart TV's in all our rooms, along with a fantastic newly renovated rooms product. Looking forward to welcoming you back soon.

Heidelberg, Germany
Reviewed 4 weeks ago via mobile

I was here for a weekend trip to NYC, since its not far away from a train station with a good connection to Manhattan. The rooms a very nice and comfortable, there is a nice pub and a great steak house in the building. But when it comes to down to my expectations of a Marriott this hotel is very...

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Helpful?
Thank St80249
Manager-NYCWE, Manager at Westchester Marriott, responded to this review

Thank you for your recent stay with us at the Westchester Marriott and thank you for your frank critique. We do offer complimentary WiFi, one just has to be a member of the Marriott Reward program, which is free to join with no obligation. We also offer complimentary coffee in all our guest rooms along with complimentary coffee each morning...

Reviewed 15 March 2017 via mobile

I stayed at this hotel during the recent snow storm for 2 nights. I verified with the front desk that i had my room for 2 nights,in which i did. Came back to my room at 8 pm, dropped my bags off and changed. Went to grab a snack from the mini fridge that i left from the previous night...

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Helpful?
Thank nappster187
Manager-NYCWE, Manager at Westchester Marriott, responded to this review

Thank you for letting us know about your recent experience at our hotel, you can rest assured that the safety and security of our guests and associates is of paramount importance. I will be sure to share this experience with the entire team so that this issue is fully investigated and corrective action taken as needed. Please fell free to...

Reviewed 13 March 2017

Our room was next to some piping behind the wall in our room that had the sound of water running all night long. The sound kept us up all night. We also had very noisy and boisterous neighbors who were up all night making noise and being very inconsiderate. The stay here was not the best. The bathrooms are also...

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Helpful?
Thank Pitchbaseball
Manager-NYCWE, Manager at Westchester Marriott, responded to this review

Thank you for letting us know, we have identified the running water issue and this has been corrected. With regards to noisy neighbors, we do provide 24 hour Loss Prevention / Security, if we receive a call or during their patrol a noisy guest is reported or witnessed, the issue is handled quickly and efficiently. We will, however, now add...

Queens, New York
Reviewed 6 March 2017

I was looking for a place near NYC with an indoor pool to take my little granddaughter in the winter. The Westchester Marriott offered just that. The rooms are nice, the pool is indoor but it has a clear ceiling so you feel like you are outdoors. The staff was very nice and accommodating.

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Helpful?
Thank Maria G
Manager-NYCWE, Manager at Westchester Marriott, responded to this review

Thank you for this awesome review, we are very proud of our pool area and the clear pool room is retractable, we open it during the warmer months. As you are aware we are ideally located in a very rich historical area, only a short drive from NYC and easily accessible for that long overdue "Staycation".

Bradenton, Florida
Reviewed 14 February 2017

Hotel is slowly being renovated. I can't give it raving reviews but nothing bad about it: I keep going back. Room and bathroom were clean. Thermostat worked (whereas many do not). Elevator controls are funky but speed you along. On-site restaurant is good, and there is a Ruth's Chris Steakhouse in the building...if you can get in. There is an...

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Helpful?
Thank dantravels2016
Manager-NYCWE, Manager at Westchester Marriott, responded to this review

Thank you for this informative review, we will complete our rooms renovation in early Spring and we will have a lot to rave about, hope to serve you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ruth's Chris Steak House
Ruth's Chris Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Westchester Marriott Tarrytown is a modern hotel with premium guest amenities including two on-site restaurants, a pool and high-tech meeting facilities perfect for a leisure or business vacation. ... more   less 

Additional Information about Westchester Marriott

Address: 670 White Plains Rd, Tarrytown, NY 10591-5195
Region: United States > New York > Westchester County > Tarrytown
Price Range: €142 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westchester Marriott 3.5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Westchester Marriott Hotel Tarrytown
Marriott Hotel Tarrytown
Marriott Hotel Westchester
Marriott Tarrytown
Tarrytown Marriott
Hotel Style:
#4 Business Hotel in Tarrytown
#4 Romantic Hotel in Tarrytown
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Questions & Answers

Here's what travellers have asked, with answers from Westchester Marriott staff and other travellers.
10 questions
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Questions? Get answers from Westchester Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for mobility-challenged folks.”
auntiearwen, 10 Apr 2017 | Read review
“The corner rooms are the best!!! If you need a suite, those are huge and nice too!”
BeverlyB1909, 27 Mar 2017 | Read review
“Front rooms do not overlook the center atrium.”
dantravels2016, 14 Feb 2017 | Read review
“Tarrytown is a great little town. Make sure to check out the downtown area for some good restaurants.”
grantg593, 13 Feb 2017 | Read review
“If noise sensitive, avoid room 702”
857RichardB857, 27 Dec 2016 | Read review
5 of 5