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Castle Hotel & Spa

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143 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Middle Village, New York
Reviewed 4 July 2016 via mobile

We booked a luxury suite for our one year wedding anniversary. What a wonderful treat. The hotel is so stately and our room was just what we expected. Very grand and richly furnished. The staff was so accommodating and welcoming in the hotel and restaurant. The grounds are immaculate and quite beautiful. Sad to leave but we hope to come...

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Helpful?
Thank Gina K
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear Gina K., We are pleased to hear that you enjoyed your anniversary celebration at Castle Hotel & Spa. Thank you for mentioning our accommodating staff and the beauty of our grounds. We couldn’t be happier that your wedding anniversary trip with us was so special. We hope to welcome you back soon!

Coram, New York
Reviewed 29 June 2016

What an amazing hotel - had a chance to do a tour of this property, grounds are spectacular great for a party or wedding - I think I found the place for my daughter's future wedding (so fell in love with grounds) - spa is a definite place to visit and lunch was amazing - I had a steak sandwich...

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Helpful?
Thank ksbrowne
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear ksbrowne, We are pleased to hear about your experience at Castle Hotel & Spa. We aim to make every stay with us as accommodating and enjoyable as possible and we are thrilled to hear that your experience reflected this. Thank you for mentioning our beautiful grounds and your meal at Equus Restaurant, we will definitely share your comments with...

Los Angeles, California
Reviewed 28 June 2016

I spent the weekend at this hotel with my significant other while attending a wedding. We were looking forward to the stay because the hotel looks beautiful in the photos and the other reviews were positive. However, we were disappointed from the moment we stepped in the door to the moment that we left. Every single front-desk staff person that...

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Helpful?
4Thank californiatraveler75
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear californiatraveler75, On behalf of the team at Castle Hotel & Spa, we deeply apologize for the inconvenience you experienced. At Castle Hotel & Spa, we aim to provide unparalleled customer service to all of our guests and are disappointed to hear that your experience did not reflect as such. We are sorry about the front-desk staff and the issues...

New Jersey, United States
Reviewed 27 June 2016

Exceptional service, amazing dinner (the 5 spice Tuna was to die for...), landscaping beautifully done. The castle itself....so much charm and elegance. The wedding hall is stunning. Bit quiet for a Friday night with friends....but add a wedding party and memories would be crazy.

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Helpful?
Thank Craig R
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear Craig R, We are thrilled to hear you enjoyed your experience at Castle Hotel & Spa. Thank you for mentioning the landscaping, the wedding hall, and your dining experience. We will be sure to share your comments with our chef and his team at Equus. We hope to see you back soon!

New York
Reviewed 25 June 2016 via mobile

We were dissatisfied to see a breakfast buffet in this caliber restaurant. It's NOT the usual fare. They were very accommodating to us however and offered us the breakfast menu we were used to seeing. The service and food here is always impeccable. The gardens are beautiful and everyone is very friendly.

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Helpful?
Thank vjcg5
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear vjcg5, We are sorry to hear about your experience at our breakfast buffet but are happy to hear that the staff was accommodating. We will be sure to share your feedback with our team in order to improve upon breakfast in the future. Thank you for mentioning our great service and food as well as our beautiful grounds. We...

New York
Reviewed 19 June 2016 via mobile

We were able to check in early and we were upgraded to a Jr. Suite which was very nice since we were celebrating our anniversary. The room had a king bed, couch, sitting chair and desk. The mini fridge was complimentary, not sure if that is standard or if because I am a member of SLH. The bathroom was huge....

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Helpful?
Thank lor13149
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear lor13149, We are thrilled to hear you enjoyed your stay at Castle Hotel & Spa. At Castle Hotel & Spa we aim to make every experience for our guests as enjoyable as possible and are thrilled to hear that your experience reflected this. Thank you for mentioning our sizable rooms, bathroom, and spa. We are sorry to hear about...

Reviewed 17 June 2016

The Positive- The room was large and the staff, especially the late night receptionist were quite nice. The view from some of the windows was lovely. The Bad- At this price point (over $700.00/night) we expected a special room. What we got was a room with chipped paint on multiple areas, dirty walls and windows, fingerprints that weren't ours on...

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Helpful?
3Thank Harriet B
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear Harriet B., We apologize to hear that your stay with us was not optimal. At Castle Hotel & Spa we pride ourselves on going above and beyond for our guests and we are disappointed that your stay did not reflect this. However, we are happy to hear that you did enjoy our friendly staff and beautiful views. Thank you...

Toronto, Canada
Reviewed 15 June 2016

I stayed at the hotel for a corporate retreat for a few days and was pleased with my experience. Check in was smooth, the room was great for my purposes although some of the furniture was looking dated. Food hit the mark - good quality and snacks were plentiful. Grounds were great to use and sit outside to enjoy the...

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Helpful?
Thank Chris B
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear Chris B, Thank you for choosing Castle Hotel & Spa for your business trip. We aim to make every stay with us, whether an anniversary celebration, or a corporate retreat, as accommodating and enjoyable as possible. We are glad to hear that you enjoyed our attentive staff and delicious food at Equus Restaurant. Thank you for bringing our attention...

c00per40
Reviewed 5 June 2016

My wife and I recently returned to the Castle to celebrate our wedding anniversary. I had proposed to my wife in the garden and it was a beautiful, very memorable experience. When I made the reservation I mentioned that we were engaged at the Castle and would be celebrating our anniversary. Long story short there was absolutely no acknowledgement of...

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Helpful?
1Thank c00per40
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear c00per40, Thank you for returning to Castle Hotel & Spa, especially after your previous memorable experience. We are glad to hear that you chose Castle Hotel & Spa as a way to rekindle the memory of your engagement for your anniversary celebration. However, we are deeply sorry that our staff did not acknowledge that fact. We will bring this...

westmont nj
Reviewed 4 June 2016

Wanted to spend a night in a castle and spend it being pampered for my 59 th birthday. The hotel went out of their way to make it special. they knew my name and gave me a tour of the facility. The weather limited my ability to explore the grounds but the spa was pleasant. IT is a very quiet...

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Helpful?
Thank deborahjean

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Equus Restaurant
Equus Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Situated on sprawling hilltop acres overlooking the Hudson River, the main tower of Castle Hotel & Spa forms the highest point in Westchester County. Castle Hotel & Spa is a medieval-style structure that was meticulously transformed into a luxury hotel, offering guests royal-quality service, luxurious guestrooms, and the award-winning Equus restaurant which features Auberge-style, natural French-inspired cuisine. The luxurious new THANN™ Sanctuary Spa is an oasis of peace and tranquility where a holistic treatment approach aims to rediscover inner physical and mental wellness. Only 25 miles north of Manhattan, Castle Hotel & Spa opened as a luxury hotel in 1997; 16 years after being designated a historic landmark. ... more   less 

Additional Information about Castle Hotel & Spa

Address: 400 Benedict Ave, Tarrytown, NY 10591-4330
Region: United States > New York > Westchester County > Tarrytown
Price Range: €286 - €614 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Castle Hotel & Spa 4.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Castle On The Hudson Hotel Tarrytown
Castle Hudson
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Castle Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps one of the smaller rooms would be nicer.”
  • Don't trip!
  • Sat in hall most of the day. Really?
  • In room fridge. Hope you have good knees.
 of 5 bubbles orders2016, 14 Nov 2016 | Read review
“Floor 2 is the first floor equivalent. Room 208 offered views of autumnal foliage.”
  • King Room (Second Floor)
 of 5 bubbles radiowitch, 2 Nov 2016 | Read review
“Try to book a king room- it's like a private apartment!”
 of 5 bubbles PrincipalTraveler, 30 Sep 2016 | Read review
“It didn't matter to us, as we just wanted to hang in the bar, the back patio and the pool.”
 of 5 bubbles sandyplayercarroll, 21 Sep 2016 | Read review
“highly recommend a suite in the tower (in the winter when you can enjoy the fireplace), otherwise it may not be necessary.”
 of 5 bubbles RC21, 9 Sep 2016 | Read review
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