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See all 7 hotels in Tarrytown

Castle Hotel & Spa

189 reviews
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Traveller (122)
Room & Suite (155)
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Overview
  • Excellent57%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Reviews (189)Write a Review
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All reviewsequus restaurantroyal treatmentrobes and slippersperfect birthdayturndown servicespecial anniversarybose sound systemluxury boutique hotelfit for a kingjunior suiteseemed oddthe entire propertyprice fixcheck outgirls weekendromantic getawayservice was top notch
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1 - 5 of 181 reviews
Reviewed 2 days ago via mobile

Don’t stay here Overpriced Poor service Room is large but drapes had ripped hemlines We arrived-our room was not ready Had to rush to get ready on time Check out was early Food in the restaurant was costly with slow service!! Stay elsewhere!!!

1  Thank Iris S
Hotel's Favourite
Reviewed 4 October 2017

My husband and I spent a spectacular weekend at the Castle Hotel in September 2017, and we will treasure our time here forever. From the minute we walked in, the front desk staff (Ebonni and Christiana) welcomed us like we were part of their family....More

1  Thank KimberlySialiano
Response from LSNakano, General Manager at Castle Hotel & SpaResponded 6 October 2017

Hello Kimberly and Robert! How are you? Once again congratulations and thank you for sharing your happiness with us here at the Castle! It was a pleasure to meet your family and especially so since as you wrote "brunch" it was already 3 o'clock in...More

Reviewed 1 week ago via mobile

My husband and I had a lovely time here for a quick birthday getaway. Our suite was beautiful with views of the Hudson. The staff was very professional and helpful. The pool area is very nice and relaxing. The only complaint I have is that...More

Thank Lara L
Response from LSNakano, General Manager at Castle Hotel & SpaResponded 2 days ago

Hello Lara L! Thank you for your review and kind compliments! It looks like you just posted but might have visited last summer? Our pool closes from October until mid-May. Your kind words about the pool area are appreciated but, here in January, it's freezing!...More

Reviewed 2 weeks ago via mobile

We just came here for lunch and it was worth it. The lunch is served in a heated wintergarden with views of the park. You really feel like in a European castle. The food was very good and the service excellent. Lunch is not cheap...More

Thank Gunnar M
Response from LSNakano, General Manager at Castle Hotel & SpaResponded yesterday

Dear Gunnar M; Thank you very much for your kind words and sentiment. It seems "castles" are very popular this year. Maybe the pending wedding between Meghan and Prince Harry at Windsor Castle has something to do with it? Now, in the wintertime when the...More

Reviewed 2 weeks ago

My sister got married here in September and from the first day, we had issues. My biggest issue with them was the lack of communication. We would be told one thing by the organizer, and then another thing by the person who helped her, and...More

Thank bucketlistbook
Response from LSNakano, General Manager at Castle Hotel & SpaResponded yesterday

Dear bucketlistbook, Thank you for posting this. I do recall this wedding. In fact, it continues to come up as a reminder to "cross the 't's' and dot the 'i's'" even now, nearly half a year later. As a result of the miss-communications experienced at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
US$225 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$225 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (122)
Room & Suite (155)
Dining (37)
Pool & Beach (3)
Hotel & Grounds (147)
Bathroom (9)
Business Centre & Event Rooms (6)
Questions & Answers
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Jannine75
7 December 2017|
AnswerShow all 2 answers
Response from Just1Traveler2015 | Reviewed this property |
I believe there is an outdoor pool but it may only be open seasonally. I do not know if it is heated.
0
Votes
vanillamr
28 April 2017|
Answer
Response from LSNakano | Property representative |
Dear Vanillamr, Thank you very much for taking the time to check on the Castle's policy in regards to pets before deciding to visit or not. Our policy is to decline pets of all species with the exception of certified... More
0
Votes
aleviagayle5594
9 April 2017|
AnswerShow all 2 answers
Response from LSNakano | Property representative |
Hello! Sincerest apologies for the lateness in getting back to you in response to your question. The short answer is, "Yes!" We do host pool events and rent the facilities for private events (after 6 p.m.) catered by Equus... More
0
Votes
Room Tips
"Gorgeous corner suite!"
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"Ask the desk for recommendations"
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"It was nice having a Kuereg coffee maker and the staff brought me milk (which you can keep in the in room..."
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"Ask for a room on the 3rd floor"
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