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Marriott Syracuse Downtown

266 reviews
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Traveller (81)
Room & Suite (55)
Dining (11)
Overview
  • Excellent60%
  • Very good22%
  • Average7%
  • Poor5%
  • Terrible6%
Travellers talk about
“beautiful hotel”(27 reviews)
“m club”(11 reviews)
“grand ballroom”(7 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)Write a Review
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All reviewsbeautiful hotelm clubgrand ballroomvalet parkingbeautiful renovationpersian terraceoriginal doorsthe concierge loungeformer glorygrand old hotelstickley furnituregrande dameoriginal detailsbeautiful jobnewly renovated hotelbarber shopguest rooms are
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1 - 5 of 265 reviews
Reviewed yesterday via mobile

I stayed here for business Jun 2017 and again Feb 2018. My first time was disappointing because it was under construction and difficult to navigate. There was several dead ends and detours that made getting to amenities an experience like the hedge maze from The...More

Thank Ginny T
Reviewed 2 days ago

We stayed here for my BF's bday in November. The hotel was beautiful as well as the room. Modern and undated. The breakfast in the morning was awesome too. Close to downtown if you are headed out for the night. You wont be disappointed staying...More

Thank Kimberly H
Reviewed 1 week ago

My grandma recently died and I needed to book a last minute hotel. Without realizing it, I booked a room at the Marriot Syracuse Downtown vs. the Marriot in Rochester. When I realized my mistake, I immediately called to see if I could reschedule (not...More

Thank Mary D
Response from Reid B, Front Desk Manager at Marriott Syracuse DowntownResponded 6 days ago

Good afternoon Mary D, I am very sorry to hear of your loss. Thank you for advising us of this situation. I would be happy to look into this situation for you as this is not something that our Front Office team should be advising...More

Reviewed 1 week ago

I stayed at this hotel with a group of colleagues recently. I have to say I was impressed by the building. It has a very interesting history. But, there was a few issues during my stay. My room was very well appointed with a very...More

Thank MaverickViper
Response from Munira K, Front Desk Supervisor at Marriott Syracuse DowntownResponded 1 week ago

Dear MaverickViper,, Thank you for taking the time to let us know about your stay. I sincerely apologize that your stay did not meet your expectations. Your feedback regarding your restaurant experience will certainly help us grow as a team towards a higher level of...More

Reviewed 2 weeks ago

Our stay at Marriott Syracuse Downtown was great and a special thanks to Julio Caravia for all his help! He made our stay super comfortable and really help us with our travels around Syracuse, New York.More

Thank 829kelli
Response from Reid B, Front Desk Manager at Marriott Syracuse DowntownResponded 6 days ago

829kelli, Thank you for your kind words! We have an amazing hotel, and a first class team and we are happy to hear you had a good experience with you while you were staying with us. We hope to see you the next time your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$134 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (81)
Room & Suite (55)
Dining (11)
Business Centre & Event Rooms (36)
Questions & Answers
Ask a question
candydips
20 August 2017|
AnswerShow all 4 answers
Response from Reid B | Property representative |
Excellent question. We have not opened Café Kubal yet. We are still in the process of building it out.
0
Votes
Drea814
25 June 2017|
AnswerShow all 4 answers
Response from Reid B | Property representative |
Unfortuantley, we do not offer shuttles to the Lakeview Ampitheatre. However Centro, our local bus started doing complimentary shuttles from their location which is one block away to the Ampitheatre. If you have further... More
0
Votes
kenb01247
2 January 2017|
AnswerShow all 5 answers
Response from GraceFrame | Property representative |
Hello, Our shuttle service to the dome would be available if requested in advance. The dome is walking distance - just a bit of a long walk! It is about a one and a quarter miles away, or about a 25 minute walk. Thank... More
0
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12
Room Tips
"The valet entrance is on E. Onondaga Street. The valet is free if you eat at one of the restaurants and have..."
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"There are a few parking garages nearby"
Read review
"I've stayed here twice and both times my room was wonderful."
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"Stayed on the 7th floor and the room was quiet. Only noise ever heard were emergency vehicles in the city, no..."
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