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All reviewsthe club loungesyracuse universitystarbucks coffeeparking garagesu campuswonderful hotelbasketball gamebusiness triprooms are niceairport shuttlecarrier domeup to datethe hotel is cleanupon checkstayed one nightconvenient locationdesk clerk
The hotel is in a great location (close to campus). The lobby is modern, but the rooms could use a bit of updating. My biggest complaint is that for a bathroom with plenty of wall space, there is not a single towel bar or hook...More
Stayed for 1 night to attend a campus recruiting event. Beautiful comfortable room with Starbucks coffee, a robe, safe, and comfy beds , refrigerator. Staff was welcoming and helpful. On second day they let us into the luggage room to retrieve a change of clothing...More
My review may be a bit biased as I am a Syracuse University alum and nothing can change the amount of orange pride I have.
We brought our family to see a basketball game this weekend with some other families and all stayed at the...More
Response from Julie M, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 4 weeks ago
We bleed ORANGE too!! I am thrilled that you and your family got the opportunity to visit for home game this season! Thank you for sharing your thoughts on your stay with us. As you noted, we are the most convenient option to...More
Syracuse Sheraton is a great hotel for a short stay. Each room has a mini fridge. The staff is very friendly and warm. Hotel beds are very comfortable. The pool is small, but large enough for lap swimming. Very convenient for Syracuse University. can walk...More
We have been staying with this particular hotel for New Years Eve for the past 7-10 years...
I'm unsure what being a "preferred guest" gets you other than a free bottle water.
This particular stay we brought 5 other guests with us totaling somewhere around...More
Thank Brian B
Response from Julie M, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 11 January 2018
Dear Brian B,
I am so sorry to read about all the frustration you experienced while staying with us for New Year's Eve. We very much value your business and do appreciate that you have stayed with us for a number of years.
Dear suki L,
The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the... More
Dear suki L,
The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the hotel (315-475-3000) one you ahve landed and inquire about shuttle availability.
If the shuttle is unavailable please proceed to the taxi stand and they will gladly transport you to our facility. The charge is about $25.
You may check in at the hotel at any time. Our front desk is staffed 24 hours a day.