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Sheraton Syracuse University Hotel & Conference Center

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Traveller (86)
Room & Suite (40)
Dining (5)
Ratings and reviews
Certificate of Excellence
  • Excellent33%
  • Very good51%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. Take the complimentary hotel shuttle to/from Syracuse Hancock International Airport...
Offers from Sheraton Syracuse University Hotel & Conference Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Location and contact
801 University Ave, Syracuse, NY 13210-1720
Hotel website
8 km to Hancock Intl Airport
46 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)
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All reviewsthe club loungesyracuse universitystarbucks coffeeparking garagesu campusbasketball gamewonderful hotelairport shuttlebusiness triprooms are nicecarrier domeup to datethe hotel is cleanconvenient locationupon checkdesk clerkone night stay
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1 - 5 of 425 reviews
Reviewed 4 days ago

We just got back from attending an event in East Syracuse, NY. This hotel exceeded our expectations. The staff is very friendly and always attentive to your needs. The room was super clean..and the food was really good! Try the grilled chicken sandwich and strawberry...More

Thank VickieLeeNYC
Hotel's Favourite
Reviewed 5 April 2018 via mobile

Was there for a Rotary Conference. The hotel was an excellent place to hold this Conference as had many rooms for our breakout sessions. The food was great and a large assortment for all there. The employees were awesome and very accommodating. The rooms were...More

Thank archambo7
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 9 April 2018

Thank you for taking the time to write about your recent stay. We're happy to hear your expectations have been met in both our hotel guest rooms and conference center. Hopefully we have the opportunity to work your organization again in the future!

Reviewed 2 weeks ago via mobile

We were in town for one night to see the Chinese Lantern Festival. Staff was friendly. Room was clean. Had some difficulty getting thermostat to work but finally figured it out and it was very comfortable. Ate at the lounge/bar...food was good and the staff...More

Thank jennifersH9017BO
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 2 weeks ago

jennifersH9017BO, Thank you for taking the time to share your recent experience. I'm sorry to hear of your disappointment regarding the price of the water bottles. We do include one complimentary bottle in each of our standard rooms and two in our suites and club...More

Reviewed 3 weeks ago via mobile

I have absolutely no idea why this place has good reviews. My party booked 4 rooms for a wedding. I needed linens and pillows for the sofa bed in the room. I called room service and guest services multiple times from the room and finally...More

Thank phillophile
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 2 weeks ago

Phillophile, I want to sincerely apologize for the difficulties and frustrations you experienced in relation to The Sheraton Syracuse during your recent stay. Please be assured the issues you have raised were immediately addressed with the appropriate team members to prevent any reoccurrence of this...More

Reviewed 3 June 2018

We have mostly stayed at motel chains when visiting Syracuse in the past. This trip I left the booking to the last minute, favourites were gone, so I chose to try out this hotel for something new. The service was mediocre. The hostess for breakfast...More

1  Thank petuniaowen
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 4 June 2018

Dear petuniaowen, I want to sincerely apologize for the difficulties and frustrations you experienced with The Sheraton Syracuse University Hotel & Conference Center. We take pride in our CNY hospitality and it is very disappointing to read there were service issues during your visit. The...More

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About
Description
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. Take ...More the complimentary hotel shuttle to/from Syracuse Hancock International Airport. Our recently renovated rooms and suites offer modern decor with complimentary WiFi throughout. Enjoy the heated, indoor pool, sauna and 24-hour fitness center. Two great onsite restaurants; Rachel's and Sitrus on the Hill both serving cocktails and delicious entrees (room service available). Host a meeting or special event in our IACC Certified Conference Center with over 10,000 sq. ft. of versatile space. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (86)
Room & Suite (40)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Bluesmom102
8 September 2016|
AnswerShow all 14 answers
Response from Bonnie P | Reviewed this property |
Yes. I was there with a conference and it was supposed to be complementary but they didn't apply it.
0
Votes
jodimac06
29 March 2016|
AnswerShow all 3 answers
Response from SRL4803 | Reviewed this property |
I'm not sure about this Hotel's policy for check-in age but the Sheraton in Key West is 21 years old. I would call them and ask.
0
Votes