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Crowne Plaza Hotel

CrownePlaza.comUS$134*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel
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671 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Huntington, New York
Reviewed 21 September 2012

The hotel room was updated, and comfortable. THE staff was very helpful. The location was great for us, as it right off the highway, and only a few minutes from Syracuse University. The parking is free..

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1Thank Nez D
Boston, Massachusetts
Reviewed 20 September 2012

Stayed at Crowne Plaza, Syracuse, NY, and was very pleasantly surprised with the place. The building is not much to look at from the outside (round building, old 1960's style "modern" architecture), but was recently renovated since they took it over a couple of years ago. Inside is very modern and chic with a great lounge and dining. Rooms were...

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2Thank Michael L
Chicago, Illinois
Reviewed 19 September 2012

Staff is great. Helpful and friendly. Rooms have been mostly updated. Good beds. Internet connection is poor. Parking garage is a little wierd. Not a lot around the hotel, but it is within a five to ten minute walk of restaurants downtown. Bar menu very limited. Could use an update.

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1Thank bill d
Syracuse, New York
Reviewed 16 September 2012

Had a not planned trip to Syracuse on Saturday. A wonderful friend set us up with a room while we were packing and driving. What a nice welcome when we got here. Desk man did a perfect job of welcoming us, answering questions, and giving us details on the hotel. Being a Rewards Card holder, he made sure I got...

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1Thank Daveandersen
Toronto, Canada
Reviewed 10 September 2012

We first checked in, room was directly outside of the elevator so we went down to the maindesk to ask for a switch. We were now pushed down to a different floor away from our Family (Which is fine). We got to our room and it had a mouldy musky smell and this room DID NOT EVEN HAVE A FRIDGE!!!!!...

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1Thank Squidius
IHGCare, Guest Relations Manager at Crowne Plaza Hotel, responded to this review

Dear Squidius, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service and room conditions which were unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show...

Hamburg, New York
Reviewed 4 September 2012

This hotel has one of the most comfortable beds ever! With its close proximity to the interstate, however, it did not make for the perfect sleep. In addition, with this section of the interstate being elevated, it makes for a very loud booming sound that echos, non stop. The hotel is renovated, nice and clean in earth tone colors and...

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Thank JSCHMEEG
Ottawa, Canada
Reviewed 4 September 2012

We were pleasantly surprised by this hotel in the heart of Syracuse. The property looks like it has been recently renovated. The room was very modern and extremely comfortable. Staff were professional and courteous. We were also very pleased that the property offered FREE parking in their garage. A rare feature in a hotel property these days. Spend the few...

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Thank VACanuck
Guelph
Reviewed 4 September 2012

Nice updated rooms. Beds were good, shower was awesome, though bathroom dimensions a bit tight. Not the greatest location for things within walking. Parking is free. No free breakfast though -- something we usually look for. Staff friendly and noon checkout was nice!

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Thank canuktrekker
Toronto, Canada
Reviewed 3 September 2012

Stopped there over night. The rooms are nice and fresh and the staff is freindly. Nothing fancy or special, but okay for a night. I think it was cool that we had a room looking right over the highway. Would reccomend this hotel for an overnight stop.

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Thank Luv_totravel121
Toronto, Canada
Reviewed 3 September 2012

My friend booked two rooms for five people through a website like priceline or hotel.com for a total of $310. For what we got, I didn't think this was particularly cheap. When we got there, we found that even though we had requested for 5 people, which actually ended up being six, we were given two King beds. Thankfully, we...

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Thank TrackN

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Syracuse is located in the heart of Downtown and easily accessible from the NYS Thruway and Interstate 81. The Hotel caters to not only leisure guests but also to group and business traveler. Guests enjoy attentive service, newly appointed guest rooms and inspired dining at Redfield's Restaurant. Covered parking, free high speed internet, daily newspapers, in-room coffee, in-room safes, shuttle services, and a Fitness Center are just some of the amenities that guests can expect. Crowne Plaza Syracuse features 12,500 square feet of meeting and event space and banquet halls including a Conference Center which accommodates up to 200 people. And for those extra special occasions, our 20th Floor Ballroom features spectacular panoramic views of the Syracuse skyline. For the business traveler, we offer ready access to companies; as well as to Healthcare facilities in the Syracuse area. For those in Syracuse for leisure, the excitement of the Syracuse Orange and the Carrier Dome, Syracuse Crunch AHL Hockey, Syracuse Stage, the Syracuse Symphony Orchestra, the New York State Fair and so much more are within minutes from the hotel. ... more   less 

Additional Information about Crowne Plaza Hotel

Address: 701 E Genesee St, Syracuse, NY 13210-1505
Region: United States > New York > Finger Lakes > Syracuse
Price Range: €108 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel 3.5*
Number of rooms: 279
Reservation Options:
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Also Known As:
Renaissance Syracuse
Syracuse Renaissance
Hotel Style:
#11 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel staff and other travellers.
4 questions
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Questions? Get answers from Crowne Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better the view”
Benson07R, 18 Apr 2017 | Read review
“avoid floors 3 6 9 stay far away from stairwells do not accept rooms facing highway if u want a good night sleep. BRING EARPLUGS!!!”
dblbell56, 15 Apr 2017 | Read review
“Try the top floors, 14,15 great views”
jtubis, 12 Apr 2017 | Read review
“ask for room on other side away from highway!”
pearllodea, 11 Mar 2017 | Read review
“Really nice... very clean... GREAT STAFF!!!!!”
GourmetGirl2017, 3 Mar 2017 | Read review
5 of 5
CrownePlaza.com
US$134* /night
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HotelQuicklyUS$185
Expedia.comUS$133
Hotels.comUS$134
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Prices are for 1 room, 2 adults
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