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3/9/2017 4/9/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
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    3/9/2017 4/9/2017
    US$140
    US$134
    US$140
    US$134
    US$140
    US$134
    Traveller (180)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Parkview Hotel
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (697)
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    There are newer reviews for Crowne Plaza Hotel
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    331 - 335 of 683 reviews

    Reviewed 19 May 2013

    I stayed here for a graduation in Syracuse. The inside of the hotel is nice enough, and the free parking is very easy. They have put alot of money into this hotel (it used to be a Holiday Inn). The rooms were decent, with pretty...More

    Thank algvred
    Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded 24 May 2013

    Dear Valued Guest, Thank you for taking the time to review our hotel. I am sorry to hear that you and your family did not sleep well from the noise and the Executive Lounge was not what was expected. We are always looking for new...More

    Reviewed 18 May 2013

    Went there with the family during graduation, which obviously means ridiculously overpriced rates. The hotel was at maximum capacity so the staff were clearly overstretched, the person at reception would be driving the shuttle and so on, so credit for the staff on really doing...More

    Thank QuarterQ
    Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded 24 May 2013

    Dear Valued Guest, I am glad to hear you enjoyed your stay with us over the busy graduation weekend. We do our bast to make sure each guest stay is memorable is a poistive way. Each employee wears many hats at our facility and we...More

    Reviewed 8 May 2013

    We stayed in this hotel for one evening. It was clean and the parking was included. The staff were helpful and friendly. The brunch was inexpensive and overall I wouldn't hesitate to stay here again. You will likely need to leave the AC on as...More

    Thank Rbhali
    Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded 14 May 2013

    Dear Valued Guest, I am sorry to hear that the highway noise level was a bit loud. However, I am ver happy to hear that your overall experience was a good one. We truly appreciate guest feedback so that we are able to improve from...More

    Reviewed 7 May 2013

    We stayed here for a wedding in April 2013, when we first drove up we were a little off put by the location, but the inside of the hotel is so much nicer then the outside. There is a very welcoming lobby and bar/lounge area...More

    Thank rebeccap30
    Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded 14 May 2013

    Dear Valued Guest, I am very pleased to hear that you had such a wonderful experience. The wedding reception looked beautiful and I am glad you were able to experience the many things our hotel has to offer. Thank you again for your wonderful review...More

    Reviewed 17 April 2013

    We spent two nights at the Crowne Plaza in Syracuse, NY. We were on a business trip and found that the Plaza was the right place at the right price. My wife's business took her to the Upstate Medical Center which was a short walk....More

    Thank Patrick E
    Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded 23 April 2013

    Dear Valued Guest, Thank you for taking the time to write a wonderful review about our hotel and its services. We strive to make each guests stay as pleasant as possible. I am glad to hear that we met those standards with your stay. We...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$105 - US$272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Orbitz, IHG, Priceline, Expedia, Booking.com, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, Agoda, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (147)
    Bathroom (26)
    Business Centre & Event Rooms (4)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    "great views of the city, rooms are always clean, very spacious and modern"
    Read review
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