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3/9/2017 4/9/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
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    Best prices for your stay
    3/9/2017 4/9/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$147/night.

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    US$134
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    Traveller (180)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent25%
    • Very good38%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    382 reviews
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    Parkview Hotel
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    Marriott Syracuse Downtown
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    The Genesee Grande Hotel
    427 reviews
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (698)
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    There are newer reviews for Crowne Plaza Hotel
    See the most recent reviews

    21 - 25 of 684 reviews

    Reviewed 21 June 2017

    I have stayed at this property many times however this last stay was by far the best because of the attention to detail by new owners and new management. My gut feeling is that the change in ownership had much to do with the very...More

    1  Thank Malcolm W
    Reviewed 16 June 2017

    I stayed one night at the Crowne Plaza recently for a work conference. I was pleasantly surprised by the quality and updated decor. Check-in was a breeze and I was given a complimentary beverage (wine/beer) coupon. My room was small but extremely clean with a...More

    Thank jkumpon
    Response from General M, Manager at Crowne Plaza HotelResponded 19 June 2017

    jkumpon Thank you for taking the time to review our hotel. We know our proximity to the highway can cause some noise for our guests, as you mentioned we do offer sleep kits to assist, we are also working on updating our property to help...More

    Reviewed 12 June 2017 via mobile

    This hotel is located at the heart of Syracuse. It is closer to the Rosamond Gifford Zoo, Webster Pond, Asian Stores and Destiny Mall. We got the 2 double bed. It is gorgeous and modern. The room is a little tight and the bathroom is...More

    Thank Philip Cha N
    Response from General M, Manager at Crowne Plaza HotelResponded 14 June 2017

    Philip Cha N Thank you for letting us know about your recent experience, I'm sorry to hear about the issues you encountered. if you end up returning to our property, please don't ever hesitate to contact us with any guest room issues, even at 1:00...More

    Reviewed 11 June 2017 via mobile

    I stayed overnight during a trip to Syracuse. The check in process was pretty easy, but slow. You get a voucher for a complimentary beverage of your choice which was a great perk! The customer service at the front desk was meh, not very friendly...More

    1  Thank 321Vivian
    Response from General M, Manager at Crowne Plaza HotelResponded 12 June 2017

    321Vivian Thank you for such a detailed review. We appreciate the feedback, it helps us learn our strengths and weakness. I will be discussing with our staff each point you have made. We hope to see you again during your next trip to Syracuse. Jeremiah...More

    Reviewed 6 June 2017 via mobile

    I stayed at this hotel last minute because of a schedule change in my trip. Checked in very late in the evening thru Priceline. They didn't hold the discounted rate against us (Which I hear it can happen at some places.) Staff was very attentive...More

    1  Thank Has2bJustRight
    Response from General M, Manager at Crowne Plaza HotelResponded 7 June 2017

    Has2bJustRight We are so glad your stay (though short) was enjoyable. Thank you for letting our future guests and us, know how we are doing. I also want to just caution on street parking, as its typically only free during holidays, weekends, and after certain...More

    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    382 reviews
    #5 of 32 hotels in Syracuse
     
    Parkview Hotel
    522 reviews
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    Marriott Syracuse Downtown
    206 reviews
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    The Genesee Grande Hotel
    427 reviews
    #16 of 32 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$114 - US$299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Orbitz, IHG, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (147)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    382 reviews
    .62 km away
     
    Parkview Hotel
    522 reviews
    .06 km away
     
    The Genesee Grande Hotel
    427 reviews
    .55 km away
     
    Marriott Syracuse Downtown
    206 reviews
    .83 km away
     
    Nearby Restaurants
    Strong Hearts Cafe
    131 reviews
    .12 km away
    Phoebe's Restaurant & Coffee Lounge
    135 reviews
    .36 km away
    Laci's Tapas Bar
    138 reviews
    .62 km away
    Mission Restaurant
    212 reviews
    .59 km away
    Nearby Attractions
    Erie Canal Museum
    292 reviews
    .65 km away
    Museum of Science & Technology
    260 reviews
    1.10 km away
    Landmark Theatre
    131 reviews
    .87 km away
    City Market
    59 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    "great views of the city, rooms are always clean, very spacious and modern"
    Read review
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