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3/9/2017 4/9/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
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    3/9/2017 4/9/2017
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    US$134US$140
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    Traveller (180)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    381 reviews
    #5 of 32 hotels in Syracuse
     
    Parkview Hotel
    519 reviews
    #4 of 32 hotels in Syracuse
     
    The Genesee Grande Hotel
    427 reviews
    #16 of 32 hotels in Syracuse
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    737 reviews
    #1 of 32 hotels in Syracuse
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (697)
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    1 - 5 of 683 reviews

    Reviewed 6 days ago via mobile

    So where do I begin .. I book the room at a great price . After I call up to see if I can arrange some roses and rose petals. They went above and beyond to set this up for me!!! I would like to...More

    Thank Ernest B
    Response from General M, Manager at Crowne Plaza HotelResponded 5 days ago

    Ernest We are so happy to hear you both enjoyed your time with us. Maggie is indeed a phenomenal manager, and we are proud to have her on our team. We cant wait to see both of you again soon. Jeremiah T Manager

    Hotel's Favourite
    Reviewed 13 June 2017 via mobile

    The rooms are a little small but they are very nicely decorated. Beautiful wraparound desk with many areas to plug in everything you possibly need to charge. Very nicely decorated I would definitely go there again. The beds are soft but they're a little hard....More

    1  Thank Mary O
    Response from General M, Manager at Crowne Plaza HotelResponded 14 June 2017

    Mary O Thank you for taking the extra time to tell us how your stay was. I'm excited to hear how much you enjoyed the time spent with us. We hope to see you again in the future, should your travels bring you back to...More

    Reviewed 1 week ago

    Like other reviewers, my only complaint about the place is the ridiculous parking fee. I mean, come on, this is Syracuse, not NYC. Otherwise, this is a wonderful hotel. The staff are incredibly friendly and helpful. The hotel was very busy and they were great...More

    Thank nikjil
    Response from General M, Manager at Crowne Plaza HotelResponded 5 days ago

    nikjil Thank you for the detailed review, your feedback matters. Our parking charge is similar to other hotels in the downtown area, however as you said this is a hot item for our guests and we will discuss it as a team and see what...More

    Reviewed 2 weeks ago

    This is a nice, stylish hotel. The staff is very friendly and nice. The breakfast is delicious. I had smashed avocado on toast and some very sweet, fatty, delicious slab bacon. Much better than the same-old stuff at most hotel breakfasts. The room was tastefully...More

    Thank SarahWZ
    Response from General M, Manager at Crowne Plaza HotelResponded 2 weeks ago

    SarahWZ Thank you for taking the time to let us know about your recent stay, our guest opinion is very important for us. We hope that fi you travel back to Syracuse, we have the chance to see you again. Jeremiah T Manager

    Reviewed 2 weeks ago

    It's relatively centrally located- about 7 minutes to Destiny USA (also known as Carousel Mall)- not that many restaurants in the area as this is not downtown Syracuse. Nonetheless, right off the I-81. Free parking next door in a five story parking garage- definitely helps...More

    1  Thank wattsj
    Response from General M, Manager at Crowne Plaza HotelResponded 2 weeks ago

    wattsj Thank you for such a detailed review. We do offer our parking garage, I just want to make sure our guests know its not always free, depending on the rate you book, and the group you are with there is typically a charge added....More

    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    381 reviews
    #5 of 32 hotels in Syracuse
     
    Parkview Hotel
    519 reviews
    #4 of 32 hotels in Syracuse
     
    The Genesee Grande Hotel
    427 reviews
    #16 of 32 hotels in Syracuse
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    737 reviews
    #1 of 32 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$105 - US$272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Travelocity, Orbitz, Booking.com, Expedia, Priceline, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, Agoda, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (147)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    737 reviews
    4.62 km away
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    381 reviews
    .62 km away
     
    Parkview Hotel
    519 reviews
    .06 km away
     
    The Genesee Grande Hotel
    427 reviews
    .55 km away
     
    Nearby Restaurants
    Strong Hearts Cafe
    131 reviews
    .12 km away
    Phoebe's Restaurant & Coffee Lounge
    135 reviews
    .36 km away
    Mission Restaurant
    212 reviews
    .59 km away
    Laci's Tapas Bar
    138 reviews
    .62 km away
    Nearby Attractions
    Erie Canal Museum
    291 reviews
    .65 km away
    Museum of Science & Technology
    260 reviews
    1.10 km away
    Landmark Theatre
    131 reviews
    .87 km away
    City Market
    59 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    "great views of the city, rooms are always clean, very spacious and modern"
    Read review
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