We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/10/2017 2/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    Hotel website
    Save
    Lowest prices for your stay
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    1/10/2017 2/10/2017
    Lock in the lowest price from our partners
    US$134
    View Deal
    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    391 reviews
    #3 of 31 hotels in Syracuse
     
    Parkview Hotel
    524 reviews
    #4 of 31 hotels in Syracuse
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    752 reviews
    #1 of 31 hotels in Syracuse
     
    Jefferson Clinton Hotel
    455 reviews
    #2 of 31 hotels in Syracuse
     
    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    391 reviews
    #3 of 31 hotels in Syracuse
     
    Parkview Hotel
    524 reviews
    #4 of 31 hotels in Syracuse
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    752 reviews
    #1 of 31 hotels in Syracuse
     
    Jefferson Clinton Hotel
    455 reviews
    #2 of 31 hotels in Syracuse
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$133.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Syracuse hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c5c2e192d994418db76185535b4cc758", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93821,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32697996],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":133,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c5c2e192d994418db76185535b4cc758","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":134,"lowestMetaPrice":133,"additionalPartner":false,"highestMetaPriceDisplay":134,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":134,"lowestMetaPrice":133,"highestMetaPriceDisplay":134,"hotelName":"Crowne Plaza Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM1YzJlMTkyZDk5NDQxOGRiNzYxODU1MzViNGNjNzU4IiwiQUlLIjoiOTlkMTZlNWU0NjM5NGZhZDkwMDIwMGJhZTYxNWY5MTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$133", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32463887":"BookingCom","53900103":"TravelocityEWS","109206067":"HotelsCom2IB","65693250":"Hotwire","78319971":"PricelineIB","32697996":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (702)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 688 reviews

    Reviewed 1 week ago

    We really did like this hotel. Shuttle to and from airport worked great. Rooms were nice. Had this great treat to refresh you on your bed for your arrival. We received a treat from their cooler. We used their meeting space, great facility. Can walk...More

    Thank Irving_TexasAnneB
    Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago

    Thank you for such a detailed review, we value our guests input, and will be looking into the issue you encountered with requests not being honored, we are happy that overall you had a good time, and hope to see you again if you visit...More

    Hotel's Favourite
    Reviewed 4 July 2017 via mobile

    My partner and I had 1 night stay. Parking next to hotel . Check in quick. Great staff. Very friendly and welcoming. Good location 5 mins walk to bars and restaurants. Room. Ice size. Shower powerful . Spotless clean . Room service good . 2...More

    1  Thank enncle
    Response from General M, Manager at Crowne Plaza HotelResponded 5 July 2017

    enncle We are so glad to know you enjoyed your recent stay with us. We hope to see you and your partner again, should you ever find yourself traveling back to Syracuse. Jeremiah T Manager

    Reviewed 2 weeks ago via mobile

    I write this review as I sit in the lobby in complete and utter shock with what is happening here. I am a platinum ambassador IHG guest and have almost always experienced exceptional service with the IHG brand. This stay has fallen so short of...More

    Thank Arta L
    Reviewed 3 weeks ago

    This was probably a fine hotel once upon a time, but it's dated and, while they've tried to tart the old girl up, they haven't succeeded too well. The service in the library lounge and hotel restaurant were HORRIBLE. We never got served in the...More

    Thank miscrambler
    Response from General M, Manager at Crowne Plaza HotelResponded 2 weeks ago

    miscrambler I am very sorry to hear about this experience you had. I would love to have you reach out to me privately at jtoles@cpsyracuse.com to discuss what occurred in more detail, and invite you back to have the great experience all of our guests...More

    Reviewed 4 weeks ago via mobile

    Rooms are pretty small, but clean, beds comfortable and slept well. Hotel is a little outdated and needs modernization. Buffet breakfasts provided very little variation. Staff were very friendly and helpful.More

    Thank ianwebb75
    Response from General M, Manager at Crowne Plaza HotelResponded 2 weeks ago

    ianwebb75 We appreciate you taking the time to review our hotel, we are always looking for ways to improve our guests experience, and your feedback helps provide us with what our guests want to see. I'm sorry to hear the buffet left you feeling lacking,...More

    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    391 reviews
    #3 of 31 hotels in Syracuse
     
    Parkview Hotel
    524 reviews
    #4 of 31 hotels in Syracuse
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    752 reviews
    #1 of 31 hotels in Syracuse
     
    Jefferson Clinton Hotel
    455 reviews
    #2 of 31 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$107 - US$277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, IHG, Booking.com, Priceline, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, Agoda, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
    Add Photo Photos
    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (147)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    752 reviews
    4.62 km away
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    391 reviews
    .62 km away
     
    Parkview Hotel
    524 reviews
    .06 km away
     
    Jefferson Clinton Hotel
    455 reviews
    .98 km away
     
    Nearby Restaurants
    Strong Hearts Cafe
    133 reviews
    .12 km away
    Laci's Tapas Bar
    139 reviews
    .62 km away
    Phoebe's Restaurant & Coffee Lounge
    136 reviews
    .36 km away
    Mission Restaurant
    212 reviews
    .59 km away
    Nearby Attractions
    Erie Canal Museum
    298 reviews
    .65 km away
    Museum of Science & Technology
    262 reviews
    1.10 km away
    Landmark Theatre
    133 reviews
    .87 km away
    City Market
    59 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
    Read review
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing