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My Sweetheart and I stayed for one night and ran into a problem with my credit card. The front desk staff, Keileah, was so helpful, patient, and understanding. I was able to resolve my issue and made me feel very important. I would recommend your...More
Thank Dexter T
Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago
Thank you for the kind words, its one of our favorite things to know our staff makes such a positive impact on a stay. We are sorry to here you had a problem, but love knowing our staff handled it appropriately. We hope...More
Group stayed here for last SU football game of year. Rooms very nice and ample covered parked is available. Special thanks goes out to Nancy Miller for her wonderful hospitality. Would recommend this hotel to friends.
Response from General M, Manager at Crowne Plaza HotelResponded 4 December 2017
It was amazing to hear how much one of our team made such positive impact on your stay. We are so happy to know you enjoyed your stay, and hope to see you again next time your travels bring you to Syracuse.
We stayed at this hotel one night last-minute due to running into bad weather on our way home from our vacation.
The hotel is beautiful and has many great amenities and the staff are top-notch.
Our children were upset about having to stop for the...More
I ran into the nicest woman in the Crowne Plaza in Syracuse the other day. Her name is Rosalyn Toby and she was just a pleasure. She was mopping the front lobby; keeping it clean from all the melted snow when I entered. Friendly, welcoming,...More
We checked in around midday, the hotel van was prompt, clean and above all, warm! The driver, Kayleigh, was excellent! Very interactive and made the journey back to the hotel most pleasurable. There was an issue with the heating in my room about 45 mins...More
US$97 - US$225 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Business Hotel in Syracuse
Number of rooms
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Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
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"the building is cylindrical: the on highway side faces away form the city and is quieter.."