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Clarion Inn & Suites - Fairgrounds

ClarionHotelsUS$72*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Clarion Inn & Suites - Fairgrounds
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193 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Inn & Suites - Fairgrounds
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Showing 185: English reviews
Hamilton, Canada
Reviewed 30 August 2015 via mobile

I foolishly booked this off the hotel chain website and believed the reviews there. This hotel is in a remote industrial area with little around it. It is fairly close to the fairgrounds about a 5min drive. outside property looks tired, and old, rusty railings outside etc. the outside doors locks were broken or turned off, so anyone could get...

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Helpful?
Thank Cashmra
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

On behalf of our entire team, we apologize for failing to meet your expectations. As a team we strive to provide the best experience for our guests. I will personally look into all of your concerns and make sure these issues are taken care of immediately. We hope you will consider staying with us again so we have the chance...

bad28
Reviewed 28 August 2015

Stayed at the Clarion Inn 8/27-8/29. Rooms are clean (very small bathrooms - I am 5"4" and the vanity came up to my thighs). The staff in the bar and restaurant need training on what is on their menu as well as proper customer service. We visited the bar both evenings. The first night the bartender not only waited the...

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Helpful?
Thank Barbara D
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

I am so sorry you had this experience with our restaurant. I will absolutely look into the situation to see why this even happened to begin with. I hope you give us another try as this is not the type service we want to provide. Thanks! We hope to see you again soon!

Denver
Reviewed 27 August 2015

Let's start with the phone call I made to check on rooms... Me: Do you have a AAA rate? Clerk: Yes. Me: What would that be? Clerk: Um... Ten dollars off the regular rate. Me: Which would be...? Clerk: Um... I don't know. I made a reservation online and arrived at the hotel. Study a map closely before trying to...

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Helpful?
Thank HereAndThere79
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

We are very sorry to hear this happened. I do apologize. We do have some new staff that are still going through their training and I will absolutely address these issues to the new front desk staff so this does not happen to anyone ever again. Thank you for letting me know what you experienced and we hope you will...

Reviewed 25 August 2015 via mobile

Passing by on our way back to Quebec booked last minute thru Hotels.com .Room was clean, fast check in, free breakfast on top. Only downside is the price variation between days that was a litle by exagerated 65usd on monday vs 112 on thuesday . Still worth it

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Helpful?
Thank Didier R
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

Thank you for taking the time to give us a review! We are glad you enjoyed your stay with us. Our rates are based on availability, we may have just been busier on that Monday. We hope to see you again next time you come to Syracuse! Sarah

Chicago, Illinois
Reviewed 6 August 2015 via mobile

We stayed here on our honeymoon road trip of Route 66 that we started in New York. Admittedly it doesn't look great from the outside and the area gives you the wrong impression but room was clean, bathroom was clean with a great shower, had free wifi and service was Great. The girl at checking in was polite and was...

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Helpful?
Thank juniorhomer
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

Thank you for your review! We hope you enjoyed your time with us and we hope to see you again soon!

Southampton, United Kingdom
Reviewed 4 August 2015 via mobile

Stayed here one night while driving south to New York City. Pros- Comfortable room Plenty of parking (near our room too) Free breakfast with lots of different options Friendly check in staff Con - wifi was weak in room, had to sit by door of room to get it.

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Helpful?
Thank Melanie T
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

Thanks for your review! We hope to see you again soon! I will also personally make sure all routers are reset to ensure another guest does not experience a problem with the wifi. Thanks!

Cleveland, OH
Reviewed 22 July 2015

Got a discount rate on Expedia and this was rated 3 stars, so we went for it. Checked into a room where the AC was completely dead and there was probably a 15 watt bulb in bathroom. Furniture was beat. Went immediately down to the front desk to request a different room. Our new room had working AC, sufficient lighting...

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Helpful?
Thank GypsyOH
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

We are sorry you had this experience at our hotel. From your explanation of what happened it sounds like you were given a complimentary upgrade to one of our suites. We have several different types of suites available. I hope you give us another chance in the future to wow you. Thanks! Sarah P.

Oceanside, NY
Reviewed 2 June 2015

Our family was stuck staying at this hotel because we were late in making reservations for Syracuse Graduation. This hotel is a disgrace. They should be embarrassed to call themselves a Clarion. The first room we were checked into had the most outrageous ODOR and DATED decor..the curtains were literally SHREDDED !!!!..I immediately called the front desk and they moved...

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Helpful?
2Thank Maryann N
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

We are very sorry you had this experience! We hope you will give us another try in the future to WOW you. Thanks! Sarah P

New Jersey
Reviewed 26 May 2015 via mobile

It's nothing fancy, but the breakfast was good, and the room was clean. It allows pets so if your driving through Syracuse and need a place to sleep, it's s good deal. I recommend getting the trip advisor price b/c at $89 final price per night. ..you can't beat it!

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Helpful?
Thank Heather L
Sarah P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this review

Thank you for your review! We hope to see you again soon!

Moorestown, New Jersey
Reviewed 26 May 2015 via mobile

The hotel was ok for the price but still a little high. The restaurant on the other hand was atrocious, chef that didn't care and yelled and blamed servers for his mess up. He claims that those that dine no nothing about food, I am a chef that was there for work, I have over 20 years in kitchens. The...

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Helpful?
Thank Randallssmith

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Banquet Room
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Clarion Inn & Suites - Fairgrounds

Address: 100 Farrell Rd, State Fair Blvd & Farrell Rd, Syracuse, NY 13209-1824
Region: United States > New York > Finger Lakes > Syracuse
Price Range: €60 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Inn & Suites - Fairgrounds 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Clarion Hotel Syracuse
Syracuse Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites - Fairgrounds staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Clarion Inn & Suites - Fairgrounds staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed at a better Hotel closer to Destiny USA”
969danieli, 23 May 2017 | Read review
“Away from the lobby, restaurant and business center which are the noisiest places in the hotel.”
IsabellasGrandma, 15 Sep 2016 | Read review
“Rooms on the second floor are accessible from the lobby and make it easy to go to breakfast in the morning or the restaurant/bar later on.”
BoscoBaxter, 14 Sep 2016 | Read review
“ASk for room away from pool.”
sunnylin2014, 8 Sep 2016 | Read review
“Beds with two room may be two double beds - not queen size.”
SelectiveTraveler931, 18 May 2016 | Read review
5 of 5
ClarionHotels
US$72* /night
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Prices are for 1 room, 2 adults
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