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The Genesee Grande Hotel

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Concierge
Multilingual Staff
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Location
Full view
77Somewhat walkable
Grade: 77 out of 100
116Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Reviews (453)
Filter reviews
449 results
Traveller rating
159
147
93
38
12
Traveller type
Time of year
LanguageEnglish
More languages
159
147
93
38
12
Show reviews that mention
All reviews syracuse university beautiful lobby free parking the hotel offers coffee bar sitting area an older hotel shuttle service bed was comfortable would highly recommend this hotel geneseo suite mayflower conference accommodations hospital computers
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1 - 5 of 449 reviews
Reviewed 11 November 2018 via mobile

Let’s start w/ the good. The place is aesthetically nice, reservation easy and check-in was fast and the room is clean. But...the rooms are very plain and no amenities really, not even a coffee maker😮 There was confusion at the bar yesterday since the bar...More

Date of stay: November 2018
Thank Connector06129290504
Response from Shawn G, Front Office Manager at The Genesee Grande HotelResponded 4 weeks ago

Connector- Thank you for choosing to stay with us and taking the time to write a review about your stay. I am pleased to hear that you found our hotel to be aesthetically pleasing, with quick and easy check-in and out procedures, and a clean...More

Reviewed 25 October 2018

First, the good. The staff was very friendly, there's plenty of free on-site parking, the beds were comfortable if none likes extra firm, and the wi fi functioned well. GG's biggest advantage is its proximity to Syracuse University -- easily walkable if you're in decent...More

Date of stay: October 2018
1  Thank Roadrunner32
Response from Shawn G, Front Office Manager at The Genesee Grande HotelResponded 4 weeks ago

Roadrunner- Thank you for staying with us and taking time from your day to write a review about your experience. I appreciate that you mentioned our friendly staff, free parking, wifi, and comfortable beds. We are very close to Syracuse University and many other area...More

Reviewed 16 October 2018 via mobile

Very beautifully decorated lobby with even a Koi fish pond in the lobby; very impressive. From the moment you step in the staff is extremely friendly and informative and you are made to feel very much like family. The lobby as a upscaled feel to...More

Date of stay: September 2018
Thank veden94
Reviewed 14 October 2018

Things started off badly when they feel clerk sent us to the wrong room. When we got to the right room, we discovered that there not electrical outlets near the bed for our CPAP machines. Finally, after 40 minutes we got to a suitable room....More

Date of stay: October 2018
Thank Leo C
Reviewed 17 September 2018

I had to call 6 times over 2 days just to find someone to answer the phone! I don't know how they get any business. Then by the time of checkin we go up to the room and it has been used-- not cleaned at...More

Date of stay: September 2018
Thank foodbloggernow
View more reviews
Questions & Answers
Ask a question
willowymills2017
27 May 2017|
AnswerShow all 3 answers
Response from kate1074 | Reviewed this property |
There is a bus but I would ask hotel shuttle to drive you.
0
Votes
catsch1
24 March 2017|
Answer
Response from WoodbineManager | Property representative |
Yes we are pet friendly, there is a non-refundable pet fee of $50 applied upon check in.
0
Votes
Room Tips
"Ask to see what you're getting before you take your luggage?"
Roadrunner32
25 Oct 2018
Read review
"Try a different hotel."
LeoC317
14 Oct 2018
Read review
"Ask for coffee maker. Stay in rooms across from Front Desk - Duke women's team was checking in there."
bonphoto13
17 Apr 2018
Read review
"Choose the adjacent building across from where the front desk is"
russp94
17 Feb 2018
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Show More 
PRICE RANGE
US$101 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden tulip syracusegenesee grande hotel
LOCATION
United StatesNew YorkFinger LakesSyracuse
NUMBER OF ROOMS
159
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