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Comfort Inn Fairgrounds

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111 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Johnstown, Pennsylvania
Reviewed 29 September 2015

On September 25th I received an email confirming my stay at this hotel however when we showed up that night I was told that our reservation had been cancelled and the hotel was SOLD OUT. The woman at the desk said her manager tried to call me but didn't get an answer. The number they had was my cell phone...

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Helpful?
Thank hfpfaa
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thank you for bringing these issue to our attention ! We are certainly working on the sign issue! Our deepest apologies for your check in process. We do attempt to hold a room as long as possible even when a valid credit card is not available. If provided with appropriate contact information a guest service staff memeber will attempt a...

Chicago Heights, Illinois
Reviewed 28 September 2015 via mobile

Stayed for one night passing thru from Adironacks. Wanted to stay on the west side of Syracuse. Great price, friendly/helpful clerk and clean room. If you stay here I would call for directions, although you can see the hotel from the highway it's another thing trying to figure out how to get to them. It would be helpful if they...

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Thank Sewfastnow
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Our pleasure ! Please visit us again soon ! MaryJo A General Manager

Pittsburgh, Pennsylvania
Reviewed 28 September 2015

This hotel is a lower end Comfort Inn. Location is great as it is right off the highway. The property is very worn. It is in need of serious upgrades. The breakfast offered was very underwhelming. There was a dog barking in the hall for hours. That was very annoying. However, the staff was fabulous. They greeted us enthusiastically and...

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Thank TrackMomof3
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thank you for your comments, they will be passed on to the owner ! Your positive comments on the staff are certainly appreciated as well. We hope to see you again soon ! Maryjo A. General Manager

Reviewed 9 September 2015 via mobile

We stay here a couple times a year for cattle shows. I usually do not do reviews like this, but I just had to take the time out to do so. You need to know about a very special person that works there. Her name is Teri and she works at the front desk. She is exceptional at customer service....

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Helpful?
Thank Julie'nBrian S
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thank you so much Julie ! I am happy that you stay with us regularly and I will certainly inform Teri of your positive comments as well. Thanks again and we are looking forward to your next visit ! MaryJo A. General Manager

Port Dover, Canada
Reviewed 31 August 2015

We stayed one night at this hotel, and were not impressed. Our reservation was made online for a non-smoking room, but when we got there it was listed as a smoking room. Staff quickly changed it, but we ended up near the noisy vending machine and elevators. There was no ice machine nearby. Had to walk to the entire other...

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Helpful?
Thank 251ceh
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thank you for letting us know about your stay here. Our apologies for any inconvenience ! We certainly would have ensured you a nonsmoking room booking directly! We hope you will choose to give us another chance. Feel free to email me at gm.ny090@choicehotels.com for your next reservation. It will be my pleasure to personally assist you ! Maryjo A....

Bradenton, Florida
Reviewed 30 August 2015

From the drive in to this hotel, one is impressed with its attractiveness. The front desk is beautiful and they have a modern seating area and great breakfast room. The clerk on duty was inundated with early check-ins, took us all in order and got everyone of us an early room She did everything with a smile and made us...

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1Thank William G
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thanks William ! It was our pleasure to have you stay with us ! We hope you had a chance to enjoy The New York State Fair while in town ! Thank you for your positive comments !

Kingston, Ontario, Canada
Reviewed 27 August 2015 via mobile

For some reason I thought this place would be outdated, but all of it seems to have been redone top to bottom. The carpets were new, bedding pristine and the bath tub was sparkling! It had the look of a much more expensive hotel. Breakfast was standard Choice Hotel continental. I found it quiet and the beds were good. The...

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Helpful?
Thank Lisa W
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thank you Lisa ! We are so happy you enjoyed your stay as well as the renovations here ! Please come again !

Cleveland, Ohio
Reviewed 31 July 2015

This is just an FYI for those that want to know. Maybe the things that matter to me don't matter to you so take this as you like. This hotel isn't much. Its a bed in a room that's about it. We we got off the elevator on the 4th floor to go to our non-smoking room the smell of...

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1Thank SarahCleveOH
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Our sincerest apologies that your stay was not a pleasurable one as expected. We hope you will give us another chance ! Please feel free to contact me directly at gm.ny090@choicehotels.com, it will be my pleasure to assit you ! Maryjo A. General Manager

Clarksville, Tennessee
Reviewed 19 July 2015 via mobile

This was the last place in town that wasn't booked by the time my husband and I stopped at 11pm in Syracuse. Though the price was a little high for our budget ($160) it was understandable since it was peak season. We were checked in by a friendly receptionist who also explained about a deal the hotel was offering. The...

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Helpful?
Thank Jennifer J
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thank you Jennifer ! and thank you for your comments !

NH
Reviewed 12 July 2015

We stopped here on our way from Canada to NE; location was off of I-90 and accessible to meeting family in Liverpool and other Syracuse areas. The hotel was very clean, quiet, and offered a good variety for the free breakfast. Several seating choices were offered with bistro tables, and loungers. We had moved our return reservation after being dissatisfied...

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Helpful?
Thank Missy47
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

We are so happy you decided to stay with us ! Thanks again ! and we hope to see you again very soon !

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Comfort Inn Fairgrounds

Address: 7010 Interstate Island Rd, Syracuse, NY 13209-9712
Region: United States > New York > Finger Lakes > Syracuse
Price Range: €73 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Fairgrounds 2.5*
Number of rooms: 108
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Also Known As:
Comfort Inn Fairgrounds Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Fairgrounds staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend the rooms with the Jacuzzi tubs, they are so comforting.”
 of 5 bubbles Mandarianbrewmaster, 16 Sep 2016 | Read review
“We were on the first floor - very quiet.”
 of 5 bubbles wisezzie, 20 May 2016 | Read review
“book a different hotel.”
 of 5 bubbles 487sultanaa, 16 Nov 2015 | Read review
“Lower floor easiest for older adults.”
 of 5 bubbles LYDIAK60, 16 Oct 2015 | Read review
“Make sure you select Non-Smoking if you want it, online during booking”
 of 5 bubbles 251ceh, 31 Aug 2015 | Read review
5 of 5