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Holiday Inn Express Syracuse Airport

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Traveller (24)
Dining (15)
Room & Suite (12)
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Overview
  • Excellent26%
  • Very good40%
  • Average25%
  • Poor5%
  • Terrible4%
Travellers talk about
“syracuse airport”(20 reviews)
“front desk”(32 reviews)
“park and fly”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Syracuse Airport
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Syracuse Airport
Special Offer: Book Direct and Save
Hotel deals
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Reviews (239)
There are newer reviews for Holiday Inn Express Syracuse Airport
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Traveller rating
64
89
60
13
10
Traveller type
Time of year
LanguageEnglish
64
89
60
13
10
Show reviews that mention
All reviewssyracuse airportfront deskpark and flyearly flightroom was cleanshuttle serviceindoor poolhot breakfastfirst floorwould stay here againmattressesclerkchannels
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11 - 15 of 236 reviews
Reviewed 3 September 2017 via mobile

my family stays here every time we have a pre-dawn flight out of Syracuse or late night arrival. We are usually freezing and/or exhausted when we arrive or depart but the staff is consistently in such good humor and so helpful that they make it...More

Thank Meredith L
Reviewed 25 August 2017

After a long drive, we stopped by Holiday Inn Express without reservations. Jennifer at the front desk was friendly and pleasant. PROS * Large, comfortable rooms. * Microwave and refrigerator present * Water fountains on each floor by the elevator * Immaculate bathrooms well equipped...More

Thank Chris_L_USA
Reviewed 23 August 2017 via mobile

I feel torn about rating this hotel a 2. The property, hallways and room were quite clean. The hotel was peaceful. Parking was adequate. Staff was friendly. Beds were comfortable. The main reason I hesitate with my rating is regarding the amount of dampness in...More

Thank amandap519
Response from IHGService, Guest Relations Manager at Holiday Inn Express Syracuse AirportResponded 7 September 2017

Dear amandap519, Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the friendliness of our staff. On the other hand, I am sorry for the shortfalls you have noticed with your room, specially with the...More

Reviewed 31 July 2017 via mobile

This was our place of choice in Syracuse for the airport. They have a shuttle to the airport anytime you ask for it. We had a very early flight in the accommodated us. We just call the number and they pick us up at the...More

Thank Daniel S
Response from Conrad S, General Manager at Holiday Inn Express Syracuse AirportResponded 2 August 2017

Thank you Daniel for sharing your experience. Just so you the shuttle also goes to local restaurants and Destiny USA.

Reviewed 25 July 2017 via mobile

Tired, old property that makes me think of the old Holiday Inn brand that preceded Express. Deja vu 1991, just "Express" added. Smokey room, granted they moved me elsewhere. Sticky floor in room. Out dated outlets. It's adequate, and not terrible, thus the three score.

Thank Dave W
Response from Conrad S, General Manager at Holiday Inn Express Syracuse AirportResponded 2 August 2017

Thank you for your valuable feedback Dave W. We appreciate your insights so that we can make improvements to our operation.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$113 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Syracuse
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Syracuse
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Dining (15)
Room & Suite (12)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sharonanne38
26 October 2016|
Answer
Response from ConradAS | Property representative |
The airport shuttle begins at 4am. There is very little that is open at the airport that early in the morning. We are only 5 minutes from the airport so if you taker the 4am shuttle you are there at 4:05
0
Votes
284ray
8 June 2016|
AnswerShow all 4 answers
Response from ConradAS | Property representative |
We begin scheduling the shuttle at 4 am. Early than that is on demand.
0
Votes
goliathlulu
16 April 2015|
Answer
Response from LorraineMontana | Reviewed this property |
Perhaps the shuttle driver at the hotel, Doug, would have the best answer. Tel: (315) 454-0999
0
Votes
Room Tips
"get rooms away from elevators"
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"Ask for a room facing the parking lot, Not 81."
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"shuttle, good rates, stranded passengers"
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"Pick the 2nd floor away from any lobby noise."
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