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Holiday Inn Express Syracuse / Fairgrounds

305 reviews
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Traveller (27)
Room & Suite (30)
Dining (5)
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Overview
  • Excellent44%
  • Very good39%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“dead end”(3 reviews)
“pancake machine”(8 reviews)
“cinnamon buns”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (305)Write a Review
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128
111
34
14
8
Show reviews that mention
All reviewsdead endpancake machinecinnamon bunsbagelsquiet locationpool and hot tubhorse shownice breakfastexercise roomwould stay here againstate fairgreat stopbusiness centeroff the highwayfree internetrooms were clean and comfortablenew york
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21 - 25 of 295 reviews
Reviewed 25 May 2017

My husband and I stayed here while driving to Canada. This was a fairly new hotel with a wonderful breakfast. There was very few guests there that night so it was very quiet. We enjoyed using the pool and hot tub. Not much around- had...More

Thank Heather D
Response from Michael F, General Manager at Holiday Inn Express Syracuse / FairgroundsResponded 26 May 2017

Thank you for your review! We appreciate you staying with us and sharing your experience.

Reviewed 22 May 2017 via mobile

The stay started well for our group, even though they messed up some room assignments. One room in our group had a messed up toilet. They were told there was no maintenance people that work on weekends and had to change rooms. That was extremely...More

Thank D3055WJdanield
Response from Michael F, General Manager at Holiday Inn Express Syracuse / FairgroundsResponded 24 May 2017

On behalf of the hotel, I first and foremost apologize for the situation members of your group were confronted with. We were honored to be chosen as the host hotel for your group and excited to have this high profile tournament nearby. Any room assignment...More

Reviewed 18 May 2017

Clean hotel, helpful staff, very nice breakfast with lots of food options -- what more could you ask? Easy access to thruway without all the noise. Clean room and great parking. Would definitely come back if the need arose.

Thank devoted_guy
Response from Michael F, General Manager at Holiday Inn Express Syracuse / FairgroundsResponded 19 May 2017

Thank you for your positive review of our hotel. I am pleased to know you enjoyed your stay with us and that our team was helpful to you. We truly hope you will join us again your next time through!

Reviewed 7 May 2017

Although the room I stayed in was nice, the pet policy was NOT explained to me when I made my reservation over the phone. Prior to my check out I offered to have my room inspected and I had an unanticipated $50.00 charge, non-refundable, added...More

Thank 656dmf
Response from Michael F, General Manager at Holiday Inn Express Syracuse / FairgroundsResponded 8 May 2017

I'm sorry to see your experience resulted in a low score for our hotel. Like a majority of hotels, any time a pet is brought into the hotel for an overnight stay, it typically comes with a fee. This fee was acknowledged in your signature...More

Reviewed 21 April 2017 via mobile

This is a strange Hotel. It's located in the boonies with nothing in walking distance to eat, drink, or do and it's a good 10 minute drive to anything. Hotel sits in an industrial area. Hotel itself is very basic. Carpet in my room was...More

Thank Doug G
Response from Michael F, General Manager at Holiday Inn Express Syracuse / FairgroundsResponded 26 April 2017

Thank you for your feedback. While our location may seem to be in the "boondocks" as the hotel sits in a large field space, we are minutes from major area destinations including the nation's 6th largest mall, the NYS Fairgrounds, and numerous industrial/commercial businesses. In...More

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13456759
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$84 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Syracuse
#5 Romantic Hotel in Syracuse
#12 Business Hotel in Syracuse
Room types
Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$84 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Syracuse
#5 Romantic Hotel in Syracuse
#12 Business Hotel in Syracuse
Room types
Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (27)
Room & Suite (30)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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France P
31 March 2017|
AnswerShow all 2 answers
Response from fmj2014 | Reviewed this property |
Call the hotel. I think cats are okay, but double check.
0
Votes
fwills44
9 March 2016|
AnswerShow all 3 answers
Response from ReddOak | Reviewed this property |
I am sorry, I have no idea. The website should have an answer to that.
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12
Room Tips
"Upper Floor Suites are nice."
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"Take a good look at your room when you first arrive."
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"Off of highway - careful that you check out location in advance to see if it meets your needs - close to..."
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"3rd floor does not have ice machine- every other floor does, Coffee in room is better than downstairs"
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