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All reviewspancake machinequiet locationbagelspool and hot tubhorse showfair groundsnice clean hotelwould stay here againnice staynice breakfastnew yorkgreat place to stayoff the highwaycomfortable bedsminute drivecontinental breakfaststayed one night
The hotel was comfortable, quiet, and offered a great "Hot" continental breakfast.
The restaurant that use to be next door was closed so we had to leave the area to
find a place to eat. If going to the New York State Fair this would...More
Thank Maria L
Response from Michael F, General Manager at Holiday Inn Express Syracuse / FairgroundsResponded 4 October 2017
Thank you for taking the time to share your experience with us! We too are sad about the restaurant, but hope a sale of it will be in the future.
We'd love to see you again!
If you are looking for an amazing experience look else where. If you are looking for a clean room at a good price this is it. It's close to highway ( rt 90 and 690) though it is on a kind of odd dead end)...More
Response from Michael F, General Manager at Holiday Inn Express Syracuse / FairgroundsResponded 24 January 2018
You got it... we make ordinary into exceptional! Our staff prides itself on making your experience with us a positive one and our locations allows you to get away from the bustle of the city or the noise of a highway. Plus, you mentioned Suzie's......More
We stayed at this hotel for two nights during our annual trek to the NYS Fair. September 1st and 2nd are big days towards the end of the Fair so the hotel was booked solid. We reserved early and had a Junior Suite. This is...More
Thank Kathleen B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Syracuse / FairgroundsResponded 20 September 2017
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the service you received from our staff. On the other hand, I am sorry you were not satisfied with the furniture in your suite...More
This hotel meets the expectations of the chain. What set it apart was the kind, considerate staff. They went the extra mile by including a shuttle service to the fair, for example. It's particularly clean and quiet. You'll need to drive to restaurants. Breakfast was...More
The hotel was very pleasant and clean with good facilities. Our reason for not giving 5 stars is that the hotel was very busy and the rooms are not well sound-proofed. The pool and hot tub were nice, breakfast was fine. Everyone was polite and...More