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All reviewssyracuse airportfront deskfull kitchenpark and flythe maintenance manfrequent travelerkitchen areathe shuttle driverlittle thingsearly flightstaying at this hotelbed was comfortablethe holiday inn expresshome away from homecleaning staffcoffee makerfitness room
Having stayed here several times over the years, this Candlewood Suites continues to be a favorite place to be. The rooms are comfortable and the staff is great. The park, stay and fly is a very nice addition to the amenities offered.
Stayed here many times. Staff always attentive, always clean accommodations and a super value. If you travel for business it is very easy to work and stay plus close to travel the area from. Plus with kitchen it feels a little like home.More
1 Thank thesheik
Response from Megan C, General Manager at Candlewood Suites Syracuse AirportResponded 9 January 2018
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to seeing again the next time you're in the Syracuse...More
Stayed for business in area. Hotel was clean and well maintained and quiet. Staff was very friendly and helpful. Rooms were comfortable and everything worked well. Hotel is located close to varied food choices and is east in and out.More
Thank Jeff D
Response from Jason M, General Manager at Candlewood Suites Syracuse AirportResponded 1 May 2018
Thank you Jeff D,
I am happy you enjoyed your stay with us and look forward to your next visit. We appreciate your nice comments as well. We hope to see you the next time you are in town. We will be happy to drive...More
Megan and the staff are great! The location is close to the airport and shopping, and recent renovations to the rooms have stepped things up a notch. The park and fly option is also handy when traveling, saving money on airport parking is awesome. I...More
Response from Megan C, General Manager at Candlewood Suites Syracuse AirportResponded 12 December 2017
It is always such a pleasure to see you! I am so happy you are enjoying our recent upgrades to the property. Our Park and Fly Package is a huge hit and its great recommendations like yours that helps continue growing our package. Making...More
I am an IHG Spire Elite member, so we received a room upgrade. The room was very nice. The staff were exceptional, and friendly. My IHG profile shows that I appreciate a good brew, and the manager actually put a 6-pack of locally (Syracuse) brewed...More
Response from Megan C, General Manager at Candlewood Suites Syracuse AirportResponded 17 November 2017
One of my favorite parts of this industry is being able to WOW my guests. IHG has come so far in providing us with as much unique information about our Elite guests so we are able to go above and beyond and really capture...More
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with... More
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with anything one may need. The hotel does not have bugs of any kind I have been staying weekly for business for several years. It sounds like you booked a room without looking into the amenities the hotel provided. If you were looking for a hotel with breakfast or a pool you should have booked one from the beginning. You are evidently capable of using a computer to write a review but not to verify your needs for a hotel stay? Your inability to use spell check is also not lost on other Trip Advisors such as myself as another point that your claims hold no water. Even misspelling the gentleman's name from Blake to Black and the hotel employee Nancy to Mancy.