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BEST WESTERN Syracuse Airport Inn

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BEST WESTERN Syracuse Airport Inn
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515 Reviews from our TripAdvisor Community

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Showing 509: English reviews
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Ottawa, Canada
Reviewed 1 week ago

Our family of 5 arrived in the evening, the staff was super kind and helpful, showed us where to leave our car for duration of our trip and provided us with a room upgrade free of charge the suite was perfect for a family of 3 kids, allowed us all to sleep better before our 4 am wakeup. They offered...

Review collected in partnership with Best Western
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Helpful?
Thank marialT4848KV
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear marialT4848KV, Thank you for reviewing our Hotel on Tripadvisor. I appreciate your taking the time to let us know how your stay was. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you stay with...

South Florida, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Took a trip to the Adirondacks on a cold March weekend, arriving near midnight at the Syracuse airport. We could not pick up our car until the following morning. We called the Best Western Airport Hotel and their shuttle came to pick us up at 11:55 PM. That was huge. Heather was ready and waiting for us and was a...

Review collected in partnership with Best Western
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Helpful?
Thank naturalbeauty53
About Hotel's Favourite Review
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear naturalbeauty53, Thank you for reviewing our Hotel on Tripadvisor. I appreciate your taking the time to let us know how your stay was. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you stay with...

Reviewed 3 weeks ago

What's to say? Stayed here twice in 30 days. Each stay was a pleasure and breakfast was very good. Heather (desk clerk) was very pleasant and helpful. First time there I had lost a piece of luggage. Called airport L&F who had it. Heather asked if she could run me over.

Review collected in partnership with Best Western
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Helpful?
Thank P5403YKjamesc
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear P5403YKjamesc., Thank you for your comments concerning your recent stay at the Best Western Syracuse Airport Inn. I appreciate your taking the time to review our Hotel on Trip Advisor I am passing on your comments knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will...

Watertown, NY
Reviewed 3 weeks ago

Hotel is great but the shuttle service hours were bad. It was not open in time to get there for first flight and closed before arrival of last flight! Hard to do park and fly when cant get either way to airport.

Review collected in partnership with Best Western
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Helpful?
Thank Jerry L
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Jerry L, Thank you for your comments concerning your recent stay at the Best Western Syracuse Airport Inn. I appreciate your taking the time to review our Hotel on Trip Advisor I am disappointed we failed to handle all of you or requirements in a satisfactory manner. Your observations have aided us in locating area of our service needing...

manlius, United States
Reviewed 18 February 2017

We stayed at this hotel for a very early flight so we would not have to leave our car. The staff was excellent, the breakfast was fine and the only problem was the heat/air in the room. The rooms are tiny and setting up a suitcase without tripping over it is impossible but for what we needed it was fine.

Review collected in partnership with Best Western
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Helpful?
Thank Daniel O
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Daniel O, Thank you for your comments concerning your recent stay at the Best Western Syracuse Airport Inn. I appreciate your taking the time to review our Hotel on Trip Advisor. I am disappointed we failed to handle all of you or requirements in a satisfactory manner. Your observations have aided us in locating area of our service needing...

Reviewed 11 February 2017

Well we stayed here to save on parking only to find you have to pay to park here as well..there is a slight discount but you would do better to stay a little farther out with truly FREE parking. Also the heater in the room was so noisy turning on and off I slept terribly. The breakfast buffet was nice....

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Helpful?
Thank Lynne W
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Lynne W., Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor following your recent stay at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate...

Syracuse, New York
Reviewed 10 February 2017

We always had this hotel the night before we fly and makes it very convenient takes away a lot of the stress no worry about whether it's a good restaurant good bar and good breakfast I highly recommend this hotel

Review collected in partnership with Best Western
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Helpful?
Thank Thomas M
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Thomas M, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel following your recent visit. It is always gratifying to know that our efforts were effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope...

Verona, United States
Reviewed 6 February 2017

Great place to stay, close to airport. GOOD FOOD! If your flying the nice thing about this hotel is that they take you and pick you up and you can leave car right there. Everyone is VERY pleasant I would recommend this hotel not just for the stay, but for there good food.

Review collected in partnership with Best Western
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Helpful?
Thank lindacF8044HZ
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear lindacF8044HZ, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay at the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciate. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you...

upstate new york
Reviewed 2 February 2017

Stayed there on our trip to New Orleans. Stayed there on the 26 of January and the 1st of February. It's good that they have a shuttle service which is very handy , however the rooms are very outdated and in bad shape. On our return flight the desk clerk thought she was doing us a favor upgrading us to...

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Helpful?
Thank kylemech
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear kylemech, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area of our service...

Rome, New York
Reviewed 31 January 2017

Bathroom not functional at all. Definitely needs to be updated! Bathtub stained and the bathroom itself was not inviting at all. Felt dirty whenever I used it. The bed was comfortable and the room was quiet.

Review collected in partnership with Best Western
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Helpful?
Thank 453ellent
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear 453ellent, Thank you for taking the time to review our Hotel on TripAdvisor following your recent stay at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area of our service needing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Region: United States > New York > Finger Lakes > Syracuse
Price Range: €96 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Syracuse Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Syracuse Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only good thing i can say about this place now is that it is convenient for early or late flights.”
 of 5 bubbles tapper54, 16 Jan 2017 | Read review
“Ask for a Main Floor room”
 of 5 bubbles C8363XAroberts, 10 Jan 2017 | Read review
“Pick another hotel”
 of 5 bubbles scubafc, 16 Dec 2016 | Read review
“The rooms with two double beds are much larger than the room with one king.”
 of 5 bubbles 798WilliamS, 7 Nov 2016 | Read review
“First floor toward back of hotel”
 of 5 bubbles 387virginias, 2 Nov 2016 | Read review
5 of 5