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Red Roof Inn Syracuse

472 reviews
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Traveller (46)
Room & Suite (49)
Dining (2)
Overview
  • Excellent24%
  • Very good44%
  • Average22%
  • Poor5%
  • Terrible5%
Travellers talk about
“room was clean”(45 reviews)
“superior king”(7 reviews)
“business king”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)Write a Review
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All reviewsroom was cleansuperior kingbusiness kingdunkin donutsdenny's restaurantnice italian restaurantcoffee makerbudget hotelcarrier circlefree wifiroad noisethird floorone night staycheck in was a breezefridge and microwavewould stay here againniagara falls
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101 - 105 of 453 reviews
Reviewed 16 January 2016

After a long day on the road, my wife and I were looking forward to getting some sleep.Just as a precaution, my wife always pulls off the top linens to inspect the sheets. Not only were the sheets all crumpled but there was a used...More

1  Thank Howard M
Response from Red157, General Manager at Red Roof Inn SyracuseResponded 10 February 2016

I want to Thank you for bringing this matter to our attention. Comments like yours are not nice to hear, but they do help us to improve on our business. I can assure you that this is not the norm for my inn, and it...More

Reviewed 14 January 2016 via mobile

It was September 10th 2015 when I first checked in to the Red Roof Inn at 6614 Thompson Road. I remember that night very well, as I had just sold off my iPad in desperation to get a safe nights sleep. It was warm that...More

3  Thank Joshua S
Response from Red157, General Manager at Red Roof Inn SyracuseResponded 10 February 2016

We really appreciate your feedback on our hotel, and we feel privileged to know that you consider us your home. Return business is very important to us. It's nice to know that we have earned your loyalty. We also appreciate you recognizing some of our...More

Reviewed 29 December 2015

Just what to expect in a simple but clean and inviting room. I was grateful for a night to stay on my drive from cape cod on the way to Ohio. One missing component, no heat! Too tired to call the office. Oh well, these...More

1  Thank SHHS_11
Response from Red157, General Manager at Red Roof Inn SyracuseResponded 1 January 2016

Thank you so much for sharing your feedback on your recent stay with us. We are happy to hear that you found your room clean and inviting. However, surprised to hear that the heat in your room was not properly functioning. Each of our rooms...More

Reviewed 28 December 2015

I chose this hotel for its convenience, but unfortunately being near the highway we heard the traffic noise. Then within the room the heater made a clicking sound all night long that kept us awake. And to make matters worse other guests came home late...More

2  Thank CLNYC85
Response from Red157, General Manager at Red Roof Inn SyracuseResponded 1 January 2016

It is very disappointing to learn that you stay was not a pleasant one. However, comments like yours are always Welcomed, as they help us to improve our business. When they build our inns, they locate us close to the highways for convenience. But the...More

Reviewed 8 December 2015 via mobile

I come here every year. Last year I got the superior room. Mostly for the coffee maker. Also if you book thru price line or one of those company's you get a room on the third floor where the traffic noise is bad. No coffee...More

1  Thank Hola1911
Response from Red157, General Manager at Red Roof Inn SyracuseResponded 11 December 2015

We are very disappointed to learn that your stay was not as you expected. Comments like yours are not easy to hear, however they give us the necessary information to be able to improve upon our business. I can assure you that this is not...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Details
Price range
US$51 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Details
Price range
US$51 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
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Traveller (46)
Room & Suite (49)
Dining (2)
Questions & Answers
Ask a question
Mylissa R
24 October 2017|
AnswerShow all 3 answers
Response from Stephanie L | Reviewed this property |
Sorry....I don’t know ...I drove to the hotel from home
0
Votes
sunseeker66_11
3 July 2017|
AnswerShow all 2 answers
Response from Red157 | Property representative |
Our hotel rooms are all non-smoking at this time. However, we do have a couple of designated smoking areas on the property.
0
Votes
Stuman60
13 May 2017|
AnswerShow all 4 answers
Response from Red157 | Property representative |
Hello, The only way that we can guarantee a first floor room, is if you reserve an ADA Accessible room. They are all on the first floor. Unfortunately, we don't know what rooms will be available until the day that you... More
0
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Room Tips
"easy access to all rooms"
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"Rooms away from highway are quieter"
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"You can park in front of your room on the first floor; outside stairs to the second floor"
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"Drive-Up Room"
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