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Embassy Suites by Hilton Syracuse Destiny USA

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Traveller (30)
Dining (7)
Room & Suite (4)
Ratings and reviews
  • Excellent68%
  • Very good20%
  • Average5%
  • Poor4%
  • Terrible3%
Travellers talk about
“destiny usa”(30 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Settle in for a relaxing stay at our new, vibrant Embassy Suites by Hilton Syracuse Destiny USA hotel. Explore New York's largest shopping, dining, outlet, and entertainment destination. We are also just minutes from downtown, six miles from Syracuse Hancock International Airport and...
Offers from Embassy Suites by Hilton Syracuse Destiny USA
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
311 Hiawatha Blvd W, Syracuse, NY 13204-1116
Hotel website
6.7 km to Hancock Intl Airport
42 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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191 results
Traveller rating
126
40
10
10
5
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LanguageEnglish
126
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10
10
5
Show reviews that mention
All reviewsevening receptiondestiny usapedestrian bridgemade to order breakfastbeautiful hotelthe complimentary happy houromelet barmanagers receptionchips and salsafree drinks and snackspullout bedlocated close to downtownseparate living roompool was heatedamazing locationa nice added touchgrilled cheese
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1 - 5 of 191 reviews
Reviewed yesterday via mobile

We stayed here in November and the hotel was amazing! Unfortunately on our 2nd visit we are so disappointed. The hotel is dirty and the rooms are dirty... it's unacceptable this isn't a few fluff balls in a corner it's pure negligence on the part...More

Thank RussianNinja
Hotel's Favourite
Reviewed 3 April 2018

This was my first stay at this location, and I'm happy that I chose it. My family and I were visiting the Destiny USA mall and this hotel was right in the neighborhood. The hotel is brand new, and it actually smelled brand new. This...More

2  Thank JamesBishop52
Response from Andrew M, Front Office Manager at Embassy Suites by Hilton Syracuse Destiny USAResponded 6 April 2018

Dear JamesBishop52, I want to thank you for sharing your recent experience with us. I am thrilled to hear that you found our property to be very clean and convenient for your needs. Our complimentary cooked to order breakfast is a guest favorite and we...More

Reviewed yesterday

This is the first hotel where I was not welcomed as an Honors Member, nor given any benefits from earning the status that I have. Nice hotel, comfortable (but small) rooms. Evening reception needs some enhancing.

Review collected in partnership with Embassy Suites Hotels
Thank matdakel2018
Reviewed 2 days ago via mobile

Great location that is within walking distance of the mall. Free shuttle within 5 miles of the hotel. Hotel is very clean, rooms are very nice, beds comfortable, and the staff is great. I would highly recommend this location.

Thank Todd M
Reviewed 4 days ago via mobile

As a frequent traveler I was surprised to see a mall right next to the hotel - there are a number of restaurants at the mall - no need to drive. Just a short walk which we did twice a day. Great way to get...More

Thank Heather M
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Non-Smoking Hotel
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$158 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$158 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (30)
Dining (7)
Room & Suite (4)
Pool & Beach (3)
Questions & Answers
Ask a question
Michelle R
7 March 2018|
AnswerShow all 2 answers
Response from Greg H | Reviewed this property |
Like many new hotels, this one decided not to put a hot tub in the pool area.
1
Vote
JenniferS25
12 January 2018|
Answer
Response from KevinVarr | Property representative |
Hi Jennifer S- The Team and I hope to have the opportunity to welcome you soon. Best regards, Kevin
0
Votes
ImrenM
10 December 2017|
AnswerShow all 6 answers
Response from KevinVarr | Property representative |
Good Morning ImrenM! Looks like some of our Trip Advisor friends have already responded. If there is a specific area of the hotel that you would like to see a picture of that is not posted online please let me know and I... More
2
Votes
Room Tips
"geta room on 6th floor or above great views of downtown"
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"Our room was close to the elevator but very quiet, no complaints!"
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"Grab a bigger plate from the restaurant because the ones on the the snack table aren't big enough to..."
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"Ask for a room on a higher floor with a view of the mall. My room overlooked a big parking lot"
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