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BEST WESTERN The Inn at the Fairgrounds

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BEST WESTERN The Inn at the Fairgrounds
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263 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Boston, Massachusetts
Reviewed 3 days ago NEW

I was staying there on business, and while I was there for four days, there was a problem with the coffee machine in the breakfast room the entire time. I can understand a problem for one day, and I would accept that, but not for four days. In fact, when the staff on the first morning told me that the...

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Helpful?
Thank Grumpy527
Arlington, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016

The first time in a while we have stayed at a hotel where everything worked. The room was sparkling clean as well as the lobby and breakfast room. We never had to ask for anything and we were always greeted by the staff as we passed by the desk. We very much enjoyed our stay while visiting family and our...

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Thank LynnanGlynn
About Hotel's Favourite Review
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon Dave Patel GM 315-484-0044

Reviewed 6 February 2017

We were in the area to see a show at the NY State Fairgrounds, so the location was wonderful. The hotel was great in all aspects, but the most memorable was the fast, courteous and helpful staff in all areas of the hotel. Your people were wonderful!

Review collected in partnership with Best Western
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1Thank Linda A
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon Dave Patel GM 315-484-0044

Phoenix, Arizona
Reviewed 5 January 2017

The hotel is very clean and the staff were very friendly and accommodating. The room was large with adequate amount of space, tables, and places to store luggage and clothes. We had a refrigerator and coffee maker in the room. The bed was too firm for a side sleeper but enough pillows were provided to make something work. The steakhouse...

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Thank Dri021
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you so much for taking the time to share your experience with us. I am sad to learn that your stay was not enjoyable. Your comments on our front desk are duly noted and have already been passed to our housekeeping manager to make this issues are properly addressed to not happen again. We hope that we will have...

Columbia, SC, United States
Reviewed 29 December 2016

Hotel was very clean, location was perfect. The only issue, that was readily rectified, was the rooms were very cold when we arrived, December. They warmed up quickly when we turned the heat on. Thank you for helping to make our family Christmas stress free.

Review collected in partnership with Best Western
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Thank christinemW7524JF
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon Dave Patel GM 315-484-0044

New York City, New York
Reviewed 5 December 2016

The hotel could use a make over and linens and towels neeed to be up graded too. Staff various from excellent to needs customer service training. Breakfast offered is very poor and was taken down early, before 9 am both days there, because lack of customers. Restaurant attached which I believe is not part of hotel is okay. It's a...

Review collected in partnership with Best Western
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Thank patrickkF5184FB
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

To patrickkF5184FB, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. Thank you for the amazing review we will take...

Wilmington, United States
Reviewed 29 November 2016

A little pricey, but worth it. Outstanding hotel and restaurant. Highly recommended. Clean lobby, clean rooms, comfortable beds, good hot shower. Hair dryer, coffee pot, ironing board & iron, plenty of plugs, in-room fridge. What more could you want?

Review collected in partnership with Best Western
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Thank Margert H
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Margert H, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. We appreciate our repeat guests such as yourself,...

Lancaster, United States
Reviewed 22 November 2016

Hotel is clean and close to the State Fairgrounds where we attended a trade show. Daniella's has excellent food and the bar there is nice. This was the first time we stayed on the property but have eaten there many times. It's always on point.

Review collected in partnership with Best Western
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Thank N3741PGdavide
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

To N3741PGdavide, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. We will notify the management at the restaurant of...

Texas
Reviewed 19 November 2016

The hotel itself was not bad, but from the moment we entered the lobby until we escaped the following morning, we were bombarded by an incredibly strong smell of air freshener, like some people over-use air freshener to cover up nasty smells. It was strong, pungent, and ever-present. We ran the air conditioning unit using fan only, thinking it would...

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Thank WeDreamOfTravel
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

To WeDreamOfTravel, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself. We appreciate the honest review you have given us, we truthfully had switched to new fragrance company and the new smells in the room didn't have proper ventilation...

Reviewed 18 October 2016

I reported this incident on my departure but never heard back from inn staff. I came to stay for two nights. Since the housekeeping had come in while I was sleeping, I requested the lady to come later. She didn't speak English, so I called the receptionist, who said she doesn't know where housekeeping is, but will tell them to...

Review collected in partnership with Best Western
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Thank 384aakritip
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear 384aakritip, Thank you for taking the time to review our property and for staying at our hotel. We like to ensure all of our guests have a great time for a great value, and we apologize that this is not what happened for your stay. Housekeeping was notified of their errors and have been taught correctly again that every...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN The Inn at the Fairgrounds

Address: 670 State Fair Blvd, Syracuse, NY 13209
Region: United States > New York > Finger Lakes > Syracuse
Price Range: €78 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn at the Fairgrounds 2.5*
Number of rooms: 47
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Also Known As:
Inn At The Fairgrounds Hotel Syracuse
Hotel Style:
#7 Family Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn at the Fairgrounds staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn at the Fairgrounds staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to sleep, do NOT let them put you in a room near or over the restaurant / bar.”
 of 5 bubbles WeDreamOfTravel, 19 Nov 2016 | Read review
“Go early for breakfast buffet if you want to have options.”
 of 5 bubbles ITSupportGuy, 20 May 2016 | Read review
“Get a room on the opposite side of the hotel from the bar, at the back of the building.”
 of 5 bubbles ThePickledPeddler, 9 Feb 2016 | Read review
“Near state fair”
 of 5 bubbles maryrB5437UZ, 1 Sep 2015 | Read review
“rooms are clean just slow draining sinks.”
 of 5 bubbles donlin2015, 4 Jun 2015 | Read review
5 of 5